Clean, friendly staffs
Our kids enjoyed the indoor pool option and the family was happy with the location.
Nothing special about the hotel, just like other regular hotels.
Staff very responsive and helpful. Room was great.
good customer service fair treatment based on current conditions in area/region.
Everything was spotless in the room. Employee at front desk was helpful and informative. Due to pandemic the amenities were not available. The fitness room and pool were closed and there was a charge for parking a vehicle. Due to fitness room and pool closed and charging for parking the room rate was expensive.
Excellent! Pleasantly surprised for the price! Great location, close to Stanford campus and very clean, roomy and well designed rooms. Kurig coffee in the room was nice too.
beautiful hotel and safe feel to it..nice parking
Everything was fast, courteous and easy. This review however is a PITA! Minimum 50 characters? Seriously!
Called before making reservation to be sure they had a dining room and room service and to request a first floor room. They guaranteed both but when we arrived had neither. And their response to phone request about broken coffee machine was ridiculous. Took over an hour to get a functioning replacement.
Super Clean and very confortable pillows and mattresses. Very Quiet for a nice rest after a long travel time.
neither my wife nor I were warned, at check-in, that there would be no rooms made up bu housekeeping unless there was a specific request. We came home the first dayto a dirty room, with no fresh linens and almost no toilet paper. I am never going back to this hotel.
Good beds great shower easy parking great tv smells good clean carpet
San Antonio Shopping Center is within a mile (2 km) of Hilton Garden Inn Palo Alto, and other popular sites like San Andreas Fault Trail are within a couple of miles (3 km). This 3-star hotel has 174 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. IPod docks, refrigerators, and coffee makers are also standard.
Built in 2015, the brand new Hilton Garden Inn Palo Alto offers an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 15.00 per night. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this golf hotel include conference space, a 24-hour business center, and express check-in.
Clean, friendly staffs
Our kids enjoyed the indoor pool option and the family was happy with the location.
Nothing special about the hotel, just like other regular hotels.
Staff very responsive and helpful. Room was great.
good customer service fair treatment based on current conditions in area/region.
Everything was spotless in the room. Employee at front desk was helpful and informative. Due to pandemic the amenities were not available. The fitness room and pool were closed and there was a charge for parking a vehicle. Due to fitness room and pool closed and charging for parking the room rate was expensive.
Excellent! Pleasantly surprised for the price! Great location, close to Stanford campus and very clean, roomy and well designed rooms. Kurig coffee in the room was nice too.
Hello, Thank you for the feedback, and please stay with us again. Tom McEvoy, General Manager