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Hilton Garden Inn Palo Alto

3.0 star property
Comfortable hotel near San Antonio Shopping Center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Palo Alto

Reception
Indoor pool
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

8.6

Excellent

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Pet friendly
    Pet friendlyPet friendly
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
4216 El Camino Real, Palo Alto, CA, 94306
  • Popular LocationStanford University6 min drive
  • Popular LocationGoogleplex7 min drive
  • Popular LocationShoreline Amphitheatre8 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)22 min drive

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About the neighborhood

Palo Alto

Located in Charleston Meadow within a mile (2 km) of San Antonio Shopping Center, Hilton Garden Inn Palo Alto is within 2 miles (3 km) of other popular sights such as San Andreas Fault Trail. This 3-star hotel has 174 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Palo Alto VA Hospital - 5 min drive
  • Stanford University - 6 min drive
  • Googleplex - 7 min drive
  • Shoreline Amphitheatre - 8 min drive
  • Stanford University Medical Center - 10 min drive

Getting around

  • San Antonio Station - 3 min drive
  • Whisman Station - 8 min drive
  • The nearest major airports are:<br />San Carlos, CA (SQL): 22-min drive, 13.8 mi/22.1 km<br /> Norman Y. Mineta San Jose Intl. Airport (SJC): 23-min drive, 14 mi/22.6 km<br /> San Francisco Intl. Airport (SFO): 31-min drive, 24.7 mi/39.7 km<br /> Oakland Intl. Airport (OAK): 52-min drive, 33.1 mi/53.3 km<br /> <p>The preferred airport is Norman Y. Mineta San Jose Intl. Airport (SJC). </p>

Restaurants

  • ‪Boba Bliss - ‬17 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪State Of Mind Slice House - ‬16 min walk
  • ‪Pacific Catch - ‬20 min walk

About this property

Hilton Garden Inn Palo Alto

Comfortable hotel near San Antonio Shopping Center
Guests staying at Hilton Garden Inn Palo Alto enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 20 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, express check-in, and express check-out.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 to 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen at Palo Alto

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 125 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 24.95 per person
  • Self parking fee: USD 20 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto
Hilton Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel Palo Alto

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Palo Alto?

Hilton Garden Inn Palo Alto offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Palo Alto?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Palo Alto on Aug 5, 2024 start from $318.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hilton Garden Inn Palo Alto?

This hotel is situated in Charleston Meadow, close to Googleplex, Shoreline Amphitheatre, and Yahoo Headquarters. You'll also find Stanford Shopping Center and Computer History Museum within a short drive.

Will I be able to park at Hilton Garden Inn Palo Alto?

Yes, parking is offered for USD 20 per night. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn Palo Alto feature a casino on the premises?

No, Hilton Garden Inn Palo Alto doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Palo Alto?

Yes, this hotel has an indoor pool.

Is Hilton Garden Inn Palo Alto a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Palo Alto?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Palo Alto feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Palo Alto serves a cooked-to-order breakfast for a surcharge each morning at The Kitchen at Palo Alto.

Does Hilton Garden Inn Palo Alto allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Palo Alto for a fee of USD 75 per accommodation, per stay. A deposit of USD 125 per stay is collected.

Are there connecting rooms at Hilton Garden Inn Palo Alto?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Palo Alto?

The closest major airport to Hilton Garden Inn Palo Alto is San Carlos, CA (SQL), which is 13.8 mi away (22 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is located 14 mi away (23-minute drive).

Are there rooms with balconies at Hilton Garden Inn Palo Alto?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Palo Alto.

Hilton Garden Inn Palo Alto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Lynette

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and Friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashley

Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Pearl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great value
This hotel had everything we needed and was an incredibly good value. Easy parking. Big room with comfortable beds and linens. Fridge and microwave, good-working bathroom, comfortable desk, good Wi-fi and television -- everything. Good coffee and newspaper in the morning. Management is incredibly helpful and nice. Super little gym.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosa Ruby

Stayed 1 night in Mar 2024

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, excellent customer service.
Stayed 1 night in Mar 2024

6/10 Okay

Gail

Stayed 1 night in Mar 2024

6/10 Okay

Jodie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Room was clean. Ate dinner at the “restaurant”, would not recommend. Had a Walgreens order delivered, called hotel to confirm it was delivered and somewhere between them confirming it was there and going to pick it up it disappeared never to be found. They would not take responsibility for it or compensate the money. An average stay at best.
Stayed 1 night in Mar 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service
Construction in lobby made restaurant an undesirable location because of noise and fumes.
Stayed 1 night in Mar 2024

10/10 Excellent

Mandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Olena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Shannon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Safe parking. Very friendly staff. Clean room with everything we need. Highly recommend for overnight guests traveling to and from Stanford, hospitals, other businesses in the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall facility is nice, clean and modern. We did take out pizza one night and it was great to have the area downstairs to eat and also get a glass of wine from the bar. Cesar was there most nights and he was very nice and helpful with anything we needed.
Stayed 3 nights in Feb 2024

10/10 Excellent

KATHLEEN, SEDONA

Stayed 1 night in Feb 2024

2/10 Terrible

Sergio

Stayed 1 night in Feb 2024

10/10 Excellent

Arian

Stayed 1 night in Feb 2024

8/10 Good

Kimberly, Waterford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sumedha

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night. All the services that I needed were fine.
Stayed 1 night in Feb 2024

10/10 Excellent

Johnathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area great employees nice place to stay!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024

4/10 Poor

Kathryn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk is rude
Booked two rooms. The room they have is was on the backside of the elevators. So freaking ridiculous. All night the elevators clinking twice and then go up. Then clonking again and heading back down. Asked front desk and they did nothing to compensate us They should have told us and that room should not be the same price as the regular room. Total scam!! I brought it up very kindly with front desk and she was SO rude. Asian girl with glasses. I wasn’t asking for a free room, but suggesting it should NOT be the same as a regular price room. I got two rooms for one night and apparently they told me I wanted a handicap accessible room for hearing impaired. That was for my 90 year old father and they put him in the room at the farrrrr and if first floor. Last room next to the pool. So freaking ridiculous.
Stayed 1 night in Jan 2024