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Copthorne Hotel Palmerston North

4.0 out of 5.0

Recent guest reviews

This copthorne is near the town centre in Palmerston. All areas are kept clean, but one annoying thing was that no one seemed to tidy up. At breakfast tables were left with cutlery and plates with guests trying to find an clean table to eat at. Also no one tidy up after drinking at the bar, glasses were just left where they were. Another annoying thing was that our room had a bath, but no plug. Surely if you have a bath in the room it comes with a plug Having said that food was good, rooms were clean and check in was relatively fast. Breakfast was a choice of cooked or Continental. Although not much on the evening menu, but very tasty. Plenty of restaurants in the area if this is a problem.

Shabby outdated room. Ripped curtains and windows couldn't be opened up even tho we were on the 5th floor. No air conditioning, room extremely hot and stuffy. Provided fans but night was awful. Staff were very friendly and helpful. We checked out next morning and got a refund. Close to CBD. Maybe ok for a winter stay??

Room stuffy with no airconditioning. Windows had to remain open all night. Excessive noise from outside all night from traffic, sirens, people shouting, etc. Very poor nights sleep. Strong odour from bed linin of cheap commercial laundry. Extremely disappointed. Would not recommend or use a Milennium Group Hotel again.

Stayed here early last year, it's not one of the best hotels I've ever stayed in but it was a bed for the night, the staff made up for the experience in general. The room was clean (dated) and the hotel is well placed near the cbd.

The bed was comfortable; the room was not - hot and no air conditioning, only a rattly old fan running all night; the dining room experience was average, with fairly ordinary food and average service;

If the curtain nettings are ripped ask for another room. Just as well I noticed before settling in. Take your shoes off to test for carpets bugs! Listen for noise from the fridge - I switched it off on the first night, after which it defrosted and leaked onto the carpet so I switched it back on.

We enjoyed the stay in the hotel. Chess tournament held in this hotel which gave easy access for my son to participate and come back to the room. Walking distance to the square and the park. Walking distance to restaurants and supermarkets. Location in smack city centre.

I stayed in this hotel as I needed to be in the Manawatu area for work. I usually stay here unless the hotel is booked out. This was a good stay as I have come to expect. I had dinner out and returned to the restaurant for dessert and it was very nice indeed and the service was good!

Excellent value for money, Quiet, Customer Service is Superb, kids love the sweets the you gave almost every night! Lots of parking spaces, Keep supporting NZ Chess Players and NZ Chess Federation! Keep up the good work!

Staff were wonderfully polite and helpful. The room however was shabby. The double bed was two singles made up as a double bed. This normally would be a problem however both single beds were of different heights. Not overly impressed.

110 Fitzherbert Avenue Palmerston North

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour health club

Copthorne Hotel Palmerston North places you within a 10-minute stroll of The Square and City Library. This 4-star hotel has 76 rooms and welcomes guests with a restaurant, a 24-hour health club, and free in-room WiFi. It's in central Palmerston North and also a short walk from Palmerston North Convention Centre and Te Manawa.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.


All 76 rooms feature refrigerators, coffee makers, and free weekday newspapers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also available.

Property features

Renovated in 2014, Copthorne Hotel Palmerston North offers a 24-hour health club, free WiFi in public areas, and 4 meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include coffee/tea in a common area, a library, and free newspapers.

Room options

Superior Twin

Twin 2 | Sleeps 2

Junior Suite

King 1 | Sleeps 2

Family Room

King 1 | Sleeps 4

Standard Twin or Double Breakfast Included (External to main building)

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 392 reviews