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The Westin Desert Willow Villas, Palm Desert

4.0 out of 5.0
Overview Reviews Amenities & Policies
75 Willow Ridge, Palm Desert, CA
1-844-663-2269
  • Free WiFi in rooms and ...
  • Onsite dining
  • 3 outdoor pools
  • Fitness center
4.3
out of 5
"Very good!"
See all 71 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.5
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

We loved this resort. Our room was awesome, more than 1 pool was great, kids activities. We will definitively be back!

The water slides and the pool accessories for the kids.

It had a kitchen and a table where you can eat breakfast and a balcony as well and a view of the golf course.

Very quiet. Well maintained. Furniture in living room,was uncomfortable.

We had the worse night sleep we have had at a hotel. The rooms have no insulation and somehow they have created situations where the courtyard echos noise. Deapite hotel room rules guests partied so loud in the courtyard that it sounded like riot until 1:30am. Someone from another room went to talk to the loud guests and likely called the front desk. Nothing happened and the noise continued until 1:30am. We could not sleep and had an early drive home.

The staff was very rude and they don’t let you have fun in the pools. I have 4 kids and won’t be going back here even if you paid me

The unit was clean, spacious, and relaxing! Customer service at check-in fell below standard. However, everyone else on the property provided excellent customer services. The Quiet Pool was amazingly quiet -we loved it! I am looking forward to returning next month.

This property is advertised as a Luxury Villa. This is not a luxury anything and its hard to describe a one bedroom condo in a multiunit building as a villa. Adding insult to injury was the 15$ per night parking charge...really this is the Desert there are no parking charges anywhere and there is certainly no lack of space. No chance I will visit again and I will be more careful about reading descriptions of accommodation, altho this type or misleading advertising is becoming more prevalent.

Great place! Niice staff, kids friendly, large pool. Easy checking and check out.

Helpful and attentive staff. Beautiful property, meticulously maintained.

Lovely property, spacious rooms, fully stocked kitchen. We stayed next to the Quiet Pool & it was perfect - gorgeous view from the balcony, the pool area was always quiet and perfect for reading or quiet conversations with your significant other or bff. And we were offered mini margaritas at check in! :-) It was a delightful weekend!

This was our last mini family getaway before school starts. We were at the pool ALOT. We stayed two nights in a premium and deluxe villa. The deluxe villa A/C didn’t work the first night. The premium villa had roaches in the bathroom and kitchen. Overall the resort is nice and appears well kempt. Would I stay again, probably not.

The rooms/villas are very spacious, clean, and has just about everything you need for a home away from home. The upgraded villa is a 1-bedroom with a king bed, there's a sofa in living room that turns into a pull out bed, there are 2 tv's, one in the bedroom and one in the living room, a full on kitchen with full size regrigerator/freezer, full sink, stove, etc. The bathroom contains a full on jacuzzi tub with jets, a separate shower, dual sinks. The bathroom has 2 separate doors that connect to the bedroom and the living room. Also has a patio. There are a few different pools. The one we used with our 15 month old had a main pool for adults and a separate kiddie pool that was about a foot to 1.5 feet deep that was perfect for infants and toddlers to walk and play in. Highly recommend this resort!!!

Great check in, perfect for a family get away. I do think the 10am check out for a 4 pm check in is ridiculous, thats a 16 hour day. Service slow at the pool, but not due to servers they were doing their best and very friendly.

multiple pools including lap pool and kids pool. Nice gym and tennis courts. kid areas.

Willow Ridge Palm Desert CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 3 outdoor pools
  • Fitness center

The Westin Desert Willow Villas, Palm Desert places you within 2 miles (3 km) of Desert Willow Golf Resort and Hovley Soccer Park. This 356-room, 4-star condo resort welcomes guests with 3 outdoor pools, 2 restaurants, and free in-room WiFi.


Dining

Enjoy dining at Agave Grill and Bar, one of 2 onsite restaurants. You can sip a beverage at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

Each condo is air-conditioned and features a kitchenette and a balcony, and there's space to spread out with a living room and a dining area. An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a washer/dryer, a sofa bed, and a coffee maker.


Property features

Guests staying at The Westin Desert Willow Villas, Palm Desert enjoy access to 3 outdoor pools, a fitness center, and a spa tub. Self parking is offered for USD 15 per night. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this golf condominium resort include an outdoor tennis court, free WiFi in public areas, and a business center.

Room options

Villa, 1 Bedroom, Balcony

King 1 | Sleeps 4
$161* Per night/room Oct 29 - Oct 30

Villa, 1 Bedroom, Balcony

King 1 | Sleeps 4

Villa, 2 Bedrooms, Balcony (SW-M)

King 1 | Sleeps 8

Guest reviews for The Westin Desert Willow Villas, Palm Desert

Everyone (25) Couples (22) Business (5) Family (15) Other (2)
5
Families Family with small children Families

We loved this resort. Our room was awesome, more than 1 pool was great, kids activities. We will definitively be back!

By on Jun 22, 2019

Review comment responded on Jun 25, 2019

Thank you for choosing to stay with us and for sharing your feedback, glad you created memorable moments during your stay and thank you for your details. Looking forward to your return. Best regards!

5
Family with small children Friends

The water slides and the pool accessories for the kids.

By on Jun 17, 2019

Review comment responded on Jun 18, 2019

Dear Anonymous, Thank you for the 5 star Orbitz.com review! Looking forward to your return!

5
Everyone

By on Jun 5, 2019

Review comment responded on Jun 8, 2019

Hello, Thank you for choosing The Westin Desert Willow Villas for your recent stay. Commitment to service and guest satisfaction is our main focus and we are delight to hear that you enjoyed your stay. Once again, thank you for your valued feedback and we hope to serve you again whenever travels bring you back to Palm Desert.

5
Partner Couples Friends

It had a kitchen and a table where you can eat breakfast and a balcony as well and a view of the golf course.

By on May 13, 2019

Review comment responded on May 16, 2019

We are excited to hear you enjoyed all the room amenities and had a comfortable stay! We hope to see you again soon.

5
Everyone

By on Apr 21, 2019

5
Everyone

By on Apr 7, 2019

Review comment responded on Apr 15, 2019

Thank you for your review. Hope to have you back in a near future.

4
Families

Very quiet. Well maintained. Furniture in living room,was uncomfortable.

By on Mar 4, 2019

Review comment responded on Mar 6, 2019

Dear Anonymous, Thank you for choosing Westin. Your feedback is appreciated and we hope to see you back soon!

1
Families

We had the worse night sleep we have had at a hotel. The rooms have no insulation and somehow they have created situations where the courtyard echos noise. Deapite hotel room rules guests partied so loud in the courtyard that it sounded like riot until 1:30am. Someone from another room went to talk to the loud guests and likely called the front desk. Nothing happened and the noise continued until 1:30am. We could not sleep and had an early drive home.

By on Jan 22, 2019

Review comment responded on Jan 26, 2019

Dear cs, I do apologize for your experience as that is unacceptable, as we want our guest to feel comfortable. We have expectations of our guest, just as you have of the staff and we did not meet yours. I will be reviewing this with staff and be sure all noise issues are addressed and shut down in a timely manner. I do hope you plan on returning in the near future. I know you would have a better experience then the one you described. Thank you again. Should you need further assistance please contact the resort.

3
Everyone

By on Nov 25, 2018

Review comment responded on Nov 30, 2018

Thank you for choosing to stay with us and for sharing your feedback. warm regards!

1
Family with small children Friends

The staff was very rude and they don’t let you have fun in the pools. I have 4 kids and won’t be going back here even if you paid me

By on Nov 24, 2018

Review comment responded on Nov 28, 2018

Recent stay Thank you for choosing to stay with us and for sharing your feedback, we'll correct what needs correcting. looking forward to your return. Best regards

The Westin Desert Willow Villas, Palm Desert

75 Willow Ridge, Palm Desert, CA 92260
url importing https://www.orbitz.com/Palm-Springs-Hotels-The-Westin-Desert-Willow-Villas,-Palm-Desert.h3304313-p2.Hotel-Reviews