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Marriott's Shadow Ridge II- The Enclaves

3.5 out of 5.0

Recent guest reviews

Excellent facilities. Pools were very warm (related to outside temperature) would be nice if pool staff could somehow cool the water temperatures a little. This is our favorite hotel in Palm Desert

We went there for one night after a concert nearby and just wanted a peaceful nights rest and said had paperthin walls above average bear decent bathroom but we are waking in the morning to a large number of people in the next room very close to the walls screaming and yelling at each other obviously having a family squabble not my cuppa tea don't recommend it

My husband and I hope to visit as a couple weekend away, my teenagers was really impress with the facilities..

The stay was nice. The facilities are nice. Only complaint is that the walls are too thin and everything can be heard.

Perfect choice, and for sure going back there next time

I been going there with my family every year for the pass 4 years . This time the Checking In was too late and got our rooms almost at 6 pm Check out is at 10 am and there were no exceptions All our rooms were not close to each other . Not sure if we go again .

Family has been coming here for years and property has become overcrowded with not enough pool space. Upon Check in at exactly 4:00pm, I stood in line for 20 minutes before being helped. Approximately 12 families were trying to check in with only 3 receptionists. Since the addition of the new section in the Enclaves, an additional pool should have been put in as well as more employees working the desk during check in.

The view of the pool from the suite like atmosphere was incredible.

A lovely getaway village something for everyone. Comfy room, great mattress and pillows, extra channeled TVs. Beautiful facility with tennis, golf and fitness. All well maintained. Courteous and very helpful staff. Our only criticism would be the dearth of laundry facilities as we packed with washing machines available in mind.

Well our trip started out sour due to all the flys!!!! N apparently there is nothing they can do about it...if u r on the second or third floor with kids be ready for someone complaining underneath... We would b walking n the people down stairs grabbed something n were banging it on the ceiling lol... Anyhow it was an alright trip but , I have experienced so much better so if u compare places it's hard to give them a four star...

My best friend, her 9-year old and I wanted to get away for the weekend. Even though it was not the best weekend, (we got some rain and thunder), we managed to find things to do inside. They have plenty of activities for kids and adults as well.

Over all for the money you pay its not worth, we stayed at Shadow Hills II and rooms are way too small it's perfect for couples but not A big Family . Ask for Extra blanket took them 25 min. Stayed on a regular weekend and the pool was packed just imagine if you go on a long weedend.

The hotel room was nice and spacious. The kitchen accommodations were great. The only complaint we have is housekeeping didn't come at all one day.

We LOVE Shadow Ridge. The pools are amazing!!! From the water slide to the splash pads at both pools. All of the staff are very friendly and helpful

The resort was really nice! The room was very clean and cozy and all facilities were perfect for a family trip. We'll definitely be back soon.

Our family loves the Marriott & we go 6 times a year. Lots of fun activities, amazing restaurants, the rooms are clean and a great value. highly recommended. 5 STARS

The hotel is great. Staff was very accommodating to my needs. Would stay again if another special occasion arises.

The villa was beautiful and clean. Perfect hotel for family vacation

Last minute trip to Palm Desert from San Diego. Very comfortable and relaxing. Staff was friendly and provided an excellent experience. The resort is huge and spreads all the guests out nicely between all the pools, activities, etc. One complaint is the 4p check in and 10a check out. Despite this, definitely planning to return!

We've stayed at this hotel before, and loved it. We came here again after 2 years and it was a great experience again!

Room options

Villa, 1 Bedroom, Balcony

King 1 | Sleeps 4

Villa, 2 Bedrooms, Balcony

King 1 | Sleeps 8

Villa, 2 Bedrooms, Balcony

King 1 | Sleeps 8

Villa, 1 Bedroom

King 1 | Sleeps 4

Guest reviews for Marriott's Shadow Ridge II- The Enclaves

Everyone (8) Couples (11) Business (3) Family (55) Friends (9) Other (1)
4
Everyone

Excellent facilities. Pools were very warm (related to outside temperature) would be nice if pool staff could somehow cool the water temperatures a little. This is our favorite hotel in Palm Desert

By on Jun 27, 2017

2

it was noisy overcrowded and we were awakened sund

Everyone

We went there for one night after a concert nearby and just wanted a peaceful nights rest and said had paperthin walls above average bear decent bathroom but we are waking in the morning to a large number of people in the next room very close to the walls screaming and yelling at each other obviously having a family squabble not my cuppa tea don't recommend it

By on Mar 31, 2017

5

great family getaway/ vacation, we loved it.

Everyone

My husband and I hope to visit as a couple weekend away, my teenagers was really impress with the facilities..

By , from burnank Califonia on Oct 4, 2016

4

good overall stay. great for family

Everyone

The stay was nice. The facilities are nice. Only complaint is that the walls are too thin and everything can be heard.

By , from H on Sep 7, 2016

5

beautiful view

Everyone

Perfect choice, and for sure going back there next time

By on Aug 12, 2016

3

this time the experience was not the same.

Everyone

I been going there with my family every year for the pass 4 years . This time the Checking In was too late and got our rooms almost at 6 pm Check out is at 10 am and there were no exceptions All our rooms were not close to each other . Not sure if we go again .

By , from los Angeles on Jul 30, 2016

3

great rooms but property overcrowded

Everyone

Family has been coming here for years and property has become overcrowded with not enough pool space. Upon Check in at exactly 4:00pm, I stood in line for 20 minutes before being helped. Approximately 12 families were trying to check in with only 3 receptionists. Since the addition of the new section in the Enclaves, an additional pool should have been put in as well as more employees working the desk during check in.

By on Jun 14, 2016

4

best room yet

Everyone

The view of the pool from the suite like atmosphere was incredible.

By on May 2, 2016

5

palm springs vacation

Couples

A lovely getaway village something for everyone. Comfy room, great mattress and pillows, extra channeled TVs. Beautiful facility with tennis, golf and fitness. All well maintained. Courteous and very helpful staff. Our only criticism would be the dearth of laundry facilities as we packed with washing machines available in mind.

By on Oct 9, 2015

3

content

Families

Well our trip started out sour due to all the flys!!!! N apparently there is nothing they can do about it...if u r on the second or third floor with kids be ready for someone complaining underneath... We would b walking n the people down stairs grabbed something n were banging it on the ceiling lol... Anyhow it was an alright trip but , I have experienced so much better so if u compare places it's hard to give them a four star...

By on Jul 28, 2015