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Recent guest reviews

Love this resort overall except miscommunication at check in and feeling of being kicked out at check out. Every time I've been to this place, I requested and was told that my room is golf course view but actually assigned to somewhere different - once my room was actually the first floor in front of a parking lot. I always had to re-connect with the front desk and change the room which took me additional 30 mins in the beginning of staying (at least they changed my room at least). I guess they updated check-in and out time due to pandemic, so it's now check in at 4 pm and check out at 10 am. On the day of check-out, a cleaning staff obnoxiously knocked our door before check-out time and told us to go cause it's almost time. I've never experienced at a hotel or resort treating guests this way (especially before check out time). Again, I like this place but there's something always off at the beginning and end of stay.

This hotel is one if the best places my family and I have stayed in. Everything about this place is awesome. My family loved it,my children enjoys the pools and the resort. If i would to change something about this hotel would be the pool that has the water slide on it for children, i saw many kids crying and sad for not being able to go on it, I've been coming to this resort for about 4 years now and its the first time i see this. The pool is not deep and the water slide is not that big,so hopefully you guys can change the rules back to the previous one. Other than that .. we love this place!!!

Room could have used a good cleaning. Neighbors were EXTREMELY loud. Staff was nice.

Wonderful location!

Great for families! The pool and splash pad are perfect for children. We had a great time!

Oh boy. Has this property seen better days. It needs to be reconditioned. Showers moldy, room smelled. It is run down. Much better options in the desert. So disappointed! Stay away from this Marriott property and Try the Westin!!

The hotel is amazing customer service was great weather was 120 the door from my room was broken and had to use the bathroom to get in and out my room other than that I have to say it was a great stay and would come back aging great for family’s

Horrible hotel Horrible customer service Never answer

The property is large and has many pools. There are a lot of activities for kids. The only problem was that they do not have towel service by the pool. Our room did not have a balcony, so there was no place to dry towels.

Friendly people and staff we where happy with the grounds pool was nice so was hot tube

Only stayed one night, while at a conference nearby. Checking staff was very helpful, the room was clean and well equipped for a longer stay (dishes, glasses, refrigerator, pool towels). I did not have a chance to partake of the amenities, but the grounds were very inviting and the pools were beautiful.

Shadow Ridge Road Palm Desert CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Golf course

Located 1.9 mi (3.1 km) from Sunnylands Center and Gardens, Marriott's Shadow Ridge II- The Enclaves is within a 10-minute drive of Palm and Valley Golf Courses at Desert Springs. This 560-room, 3.5-star condo resort has 4 outdoor pools along with a golf course and 2 restaurants.


Dining

This condominium resort is home to 2 onsite restaurants, perfect for a quick bite to eat. You can get a quick energy boost at the coffee shop/cafe.


Rooms

Each condo is air-conditioned and features a kitchenette with a refrigerator and a microwave. Guests can enjoy satellite TV and stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer. Other standard amenities include a coffee maker, a safe, and a phone.


Property features

Guests of Marriott's Shadow Ridge II- The Enclaves have access to a golf course, 4 outdoor pools, and a children's pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this golf condominium resort include a gym, a sauna, and a rooftop terrace.

Room options

Villa, 1 Bedroom, Non Smoking, Balcony

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Villa, 1 Bedroom, Accessible, Non Smoking (Mobility w/ Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Villa, 2 Bedrooms, Accessible, Non Smoking (Mobility w/ Tub)

2 Double Beds | Sleeps 8

Villa, 2 Bedrooms, Accessible, Non Smoking (Hearing)

2 Double Beds | Sleeps 8

Guest reviews for Marriott's Shadow Ridge II- The Enclaves

Everyone (21) Couples (11) Business (3) Family (65) Friends (9) Other (1)
3
Family

Love this resort overall except miscommunication at check in and feeling of being kicked out at check out. Every time I've been to this place, I requested and was told that my room is golf course view but actually assigned to somewhere different - once my room was actually the first floor in front of a parking lot. I always had to re-connect with the front desk and change the room which took me additional 30 mins in the beginning of staying (at least they changed my room at least). I guess they updated check-in and out time due to pandemic, so it's now check in at 4 pm and check out at 10 am. On the day of check-out, a cleaning staff obnoxiously knocked our door before check-out time and told us to go cause it's almost time. I've never experienced at a hotel or resort treating guests this way (especially before check out time). Again, I like this place but there's something always off at the beginning and end of stay.

By on Jul 11, 2022

5
Family

This hotel is one if the best places my family and I have stayed in. Everything about this place is awesome. My family loved it,my children enjoys the pools and the resort. If i would to change something about this hotel would be the pool that has the water slide on it for children, i saw many kids crying and sad for not being able to go on it, I've been coming to this resort for about 4 years now and its the first time i see this. The pool is not deep and the water slide is not that big,so hopefully you guys can change the rules back to the previous one. Other than that .. we love this place!!!

By on Jun 24, 2022

5
Everyone

By on Dec 17, 2021

4
Family Family with small children

Room could have used a good cleaning. Neighbors were EXTREMELY loud. Staff was nice.

By on Nov 16, 2021

5
Family with small children

Wonderful location!

By on Oct 11, 2021

1
Everyone

By on Sep 12, 2021

5
Everyone

By on Jul 4, 2021

5
Family Family with small children

Great for families! The pool and splash pad are perfect for children. We had a great time!

By on Jun 21, 2021

5
Everyone

By on Jun 15, 2021

1
Family with small children

Oh boy. Has this property seen better days. It needs to be reconditioned. Showers moldy, room smelled. It is run down. Much better options in the desert. So disappointed! Stay away from this Marriott property and Try the Westin!!

By on Mar 29, 2021

Marriott's Shadow Ridge II- The Enclaves

9003 Shadow Ridge Road, Palm Desert, CA 92211
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