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Recent guest reviews

Pictures for this property are pretty misleading. While the lobby and courtyard area were decent, the room was pretty gross. Our room didn’t have a shower curtain and the windows were unlocked (ground floor) and dirty. We asked for wine glasses from the bar and they were filthy with wax. Very odd. Not satisfied with our stay here

Need more update in the rooms

Carpet in room was stained, door didn’t close

Staff very friendly! Good breakfast! Only thing needs is remodel rooms very old carpets bathrooms otherwise good place to stay !

We were extremely disappointed by our recent stay at the Embassy Suites in Palm Desert. We were there for a funeral that unfortunately coincided with the timing of a local country music festival called Stagecoach so our rooms were over $300 each per night. This is an egregious amount to charge for this property. The building and grounds are old and clearly haven't been maintained well. Cleaning is spotty. The pool had straws, hairs and other odds and ends floating in it. Paint on the trim (railings, etc) is cracking and peeling. The towels at the pool have been washed one too many times - at least. Security doors had signs saying they were kept locked and only allowed entry with a room key but they were left open at all times. I assume the mechanisms had stopped working. Our room wasn't clean and they claimed "COVID" for not refreshing the room during our entire 3-day stay. There was black mold on the ceiling in our bathroom. A piece of the carpet had been cut out and removed in front of a sink, leaving bare cement floor. The restaurant may have been good pre-pandemic but the online menu is out of date. They are open for dinner but there are very limited choices that are mostly burgers and salads. Even at a much lower, non-music-festival price, I would not stay at this property again.

Wonderful staff! Short handed but all helpful

Property was nicer than i expected it to be. We booked a king and they didn’t have a king room but that was fine. Bathroom wasn’t super clean but they sent someone immediately

Staff was very friendly. Room walls are thin so you can hear all conversations next door and upstairs you can hear every footstep. Beds are comfortable, executive suite was spacious. Breakfast was great.

Fabulous breakfast - I feel property was run down and think charging $12 for parking is not good when your hotel was on 1/4 filled! Because of Coronavirus u should wave that charge!

Loved the breakfast and the outdoor chess. It’s a nice property.

Property is in desperate need of a renovation. It was old, dated and not particularly clean. Would not stay here again.

Overall nice a d convenient property... pool right in the courtyard, But property is old... rooms a bit dated... super small bathrooms

Location. Pool. Complimentary wine hour! The chairs around the pool were a bit worn.

Property needs to be upgraded, especially the bathrooms. Sinks were not draining at all. Just one night stay so didn't have time to have them fix it. Breakfast was not as good as other Embassy hotels. Didn't like that the rooms were like a motel (entrance outdoors). The employees & front desk were super nice & friendly though.

Totally loved my stay! Complimentary breakfast and happy hour was awesome! Pool was nice and relaxing. Room service made the stay that much better too. Room was spacious and clean. I’ll definitely be back!

Breakfast buffet was good. Pool was nice and clean

Highway 111 Palm Desert CA

Hotel highlights

  • Free full breakfast
  • Onsite dining
  • Outdoor pool
  • Fitness center

Embassy Suites by Hilton Palm Desert places you next to San Jacinto Mountains and within a mile (2 km) of El Paseo Shopping District. This 3.5-star hotel welcomes guests with 198 rooms and conveniences like an outdoor pool, a gym, and a spa tub.


Dining

Free full breakfast is served each morning from 7:00 AM to 9:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.


Rooms

Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include sofa beds, refrigerators, and microwaves.


Property features

Guests of Embassy Suites by Hilton Palm Desert have access to an outdoor pool, a gym, and outdoor tennis courts. Self parking is offered for USD 12.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include WiFi in public areas, a spa tub, and conference space.

Room options

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

2 Queen Beds | Sleeps 6

King Suite Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

2 Queen Beds | Sleeps 6

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Palm Desert

Everyone (24) Couples (6) Family (12)
2
Partner Couples

Pictures for this property are pretty misleading. While the lobby and courtyard area were decent, the room was pretty gross. Our room didn’t have a shower curtain and the windows were unlocked (ground floor) and dirty. We asked for wine glasses from the bar and they were filthy with wax. Very odd. Not satisfied with our stay here

By on Oct 24, 2022

4
Everyone

By on Oct 2, 2022

1
Family

Need more update in the rooms

By on Sep 25, 2022

Review comment responded on Oct 3, 2022

Thank you for your feed back

4
Everyone

Carpet in room was stained, door didn’t close

By on Sep 13, 2022

Review comment responded on Sep 18, 2022

Thank you for staying with us and the feed back

4
Family Partner Couples

Staff very friendly! Good breakfast! Only thing needs is remodel rooms very old carpets bathrooms otherwise good place to stay !

By on Aug 14, 2022

Review comment responded on Aug 18, 2022

Thanks for staying with us. We appreciate your feedback!

2
Family

We were extremely disappointed by our recent stay at the Embassy Suites in Palm Desert. We were there for a funeral that unfortunately coincided with the timing of a local country music festival called Stagecoach so our rooms were over $300 each per night. This is an egregious amount to charge for this property. The building and grounds are old and clearly haven't been maintained well. Cleaning is spotty. The pool had straws, hairs and other odds and ends floating in it. Paint on the trim (railings, etc) is cracking and peeling. The towels at the pool have been washed one too many times - at least. Security doors had signs saying they were kept locked and only allowed entry with a room key but they were left open at all times. I assume the mechanisms had stopped working. Our room wasn't clean and they claimed "COVID" for not refreshing the room during our entire 3-day stay. There was black mold on the ceiling in our bathroom. A piece of the carpet had been cut out and removed in front of a sink, leaving bare cement floor. The restaurant may have been good pre-pandemic but the online menu is out of date. They are open for dinner but there are very limited choices that are mostly burgers and salads. Even at a much lower, non-music-festival price, I would not stay at this property again.

By , from Wellesley on May 4, 2022

Review comment responded on May 11, 2022

Susan, thank you so much for choosing to stay at the Embassy Suites Palm Desert and for sharing about your experience at our hotel. I would like to sincerely apologize for the inconveniences that you have encountered while staying at our hotel. There are a total of three weekends in April where prices are high due to the music festivals in the area.

1
Everyone

By on Apr 10, 2022

5
Family

Wonderful staff! Short handed but all helpful

By on Mar 22, 2022

Review comment responded on May 11, 2022

Vincent, thank you for selecting to stay at the Embassy Suites for your trip into Palm Desert and for providing us with your feedback on Orbitz. We are glad to see that we were able to fully meet and exceed your expectations while at our property. We hope to see you again soon!

3
Partner Couples

Property was nicer than i expected it to be. We booked a king and they didn’t have a king room but that was fine. Bathroom wasn’t super clean but they sent someone immediately

By on Dec 6, 2021

Review comment responded on Dec 15, 2021

Hi Brisa. Sorry for the mix up on room type. We try to ensure that the guests receive the correct room type. Hope you had a great stay overall. Have a great rest of your day.

3
Family

Staff was very friendly. Room walls are thin so you can hear all conversations next door and upstairs you can hear every footstep. Beds are comfortable, executive suite was spacious. Breakfast was great.

By on Nov 29, 2021

Review comment responded on Nov 30, 2021

Thank you Amy, we are happy you enjoyed your stay!

Embassy Suites by Hilton Palm Desert

74700 Highway 111, Palm Desert, CA 92260
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