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Holiday Inn Express Palm-Desert-Rancho Mirage/Golf

2.5 out of 5.0

Recent guest reviews

Great hotel - clean, friendly staff, good breakfast. Better than we had expected. The only “negative” was the fitness facilities. If having on-site fitness facilities is important to you, this might not be the right hotel. The “gym” was the size of a closet and housed only one treadmill (the only cardio equipment available) and some free weights. I had to wait in line for the treadmill and had someone waiting for me to complete my workout.

Nice hotel. Clean rooms. Beds could have been a bit more comfortable.

Breakfast was good and nice clean hotel . Hotel staff was very helpful to answer all our questions .

Everything was fine till we pulled back the drapes. Voila - a dumpster and about an acre of electrical grid wires. Wow! did we get this fine room because we booked it thru Orbitz! I hope not.

Had bed bugs in my mattress. First saw one on floor then I investigated my bed and found a couple. One i picked up and crawled. THIS HOTEL NEEDS to get plastic coverings and get new mattresses like the room they moved me to in the mid of the night..which is a PAIN

Hotel is being remodeled so dust and disarray. Rooms are very small with very little storage. We ended up rigging something up in bathroom to have a place for toiletries etc!! We are platinum elite for the IHG brand and should be upgraded when available. I don't think they bothered to look. I will say general manager and staff were very nice.

Overall, our visit to the hotel was very pleasing. The grounds, public spaces and room were up to date, clean and well maintained, friendly staff. We enjoyed the convenience of the included breakfast.

Loved the customer service and breakfast is included.

The staff was amazing, great breakfast, nice room, I'll be back for sure.?

For the price you get an excellent product. The hotel is also near the main shopping street.

The hotel was amazing overall but i stood too far from areas i needed didnt think it was that far away! First time vacation mistake!

A guest with 2 kids loved the place. They especially enjoyed unexpectedly playing tennis there. They were very satisfied with the hotel and said they would love to stay there again.

Welll lighted, clean, easy parking, better than average breakfast, well located. The rooms weren't as quiet as I had hoped. They had both soft and firm pillows.

clean and close to where I needed to be. A decent price for a decent room. Free breakfast was a little gross, but they were trying.

It is good and very close to my family's house, shopping center and restaurants. VERY convinenace. And it also provided good breakfast at hotel. My room was close to lobby and I could hear a everyone's talking. Otherwise it was good place to stay.

I felt comfortable and safe in this hotel. I met family for dinner at nearby restaurant. Staff was friendly and helpful. the hotel is centrally located in a good area.

We only stayed for a weekend, and we checked in real late, but someone was there to greet us and sign us in. When we got up in the AM there was a very nice breakfast that you can help yourself to and eat your fill. It is kept fresh and hot. We would stay here again. The hotel is easy to find from the airport, right on 111.

Good facility in a great location. The biggest draw is the best overall value I've seen in Palm Desert.

I wanted the HIE up in Rancho Mirage and booked this one by mistake. Manager had option of fixing that and said, "Nothing doing". Oh well, my mistake, tried to make the best of it. The walls were like paper and my neighbors were the kind who need concrete block - all night long - both nights. Was it good for you? View is of a electrical substation. Yuck yuck yuck. Staff were gracious - no complaints there.

My room was clean and the service was good. Hotel security was very poor and my car was broken into right in front of the hotel and I lost several Thousands of dollars of valuables and damage to my car. With no cameras on site I was totaly violated and took a heavey loss and delay in my travels because of dealing with Police reports and the like. The management was very gracious and supportive. But that didn,t help. Great rooms but the Property was not safe. I would be uncomfortable to book it for my female clients when they travel alone :-(

74675 Highway 111 Palm Desert CA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of The Gardens on El Paseo, Holiday Inn Express Palm-Desert-Rancho Mirage/Golf is within 3 miles (5 km) of Living Desert Zoo and Gardens. This hotel has 129 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also near this Palm Desert hotel are McCallum Theatre and El Paseo Shopping District.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

Holiday Inn Express Palm-Desert-Rancho Mirage/Golf's 129 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

At Holiday Inn Express Palm-Desert-Rancho Mirage/Golf, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include an outdoor tennis court, free WiFi in public areas, and conference space.

Guest reviews for Holiday Inn Express Palm-Desert-Rancho Mirage/Golf

Everyone (7) Couples (16) Business (13) Family (17) Friends (6) Other (6)
5

great hotel! fitness facilities are minimal

Everyone

Great hotel - clean, friendly staff, good breakfast. Better than we had expected. The only “negative” was the fitness facilities. If having on-site fitness facilities is important to you, this might not be the right hotel. The “gym” was the size of a closet and housed only one treadmill (the only cardio equipment available) and some free weights. I had to wait in line for the treadmill and had someone waiting for me to complete my workout.

By on Mar 29, 2018

4
Everyone

Nice hotel. Clean rooms. Beds could have been a bit more comfortable.

By , from bakersfield ca on Mar 10, 2018

5

we had a good visit and enjoyed the hotel.

Everyone

Breakfast was good and nice clean hotel . Hotel staff was very helpful to answer all our questions .

By , from WA on Oct 13, 2017

Review comment responded on Nov 19, 2017

Great to hear! See you soon,

4

nice hotel - view from window was awful

Everyone

Everything was fine till we pulled back the drapes. Voila - a dumpster and about an acre of electrical grid wires. Wow! did we get this fine room because we booked it thru Orbitz! I hope not.

By on May 12, 2017

2

a bad night

Everyone

Had bed bugs in my mattress. First saw one on floor then I investigated my bed and found a couple. One i picked up and crawled. THIS HOTEL NEEDS to get plastic coverings and get new mattresses like the room they moved me to in the mid of the night..which is a PAIN

By , from los angeles on Apr 5, 2017

2

worst holiday inn express stay ever!

Everyone

Hotel is being remodeled so dust and disarray. Rooms are very small with very little storage. We ended up rigging something up in bathroom to have a place for toiletries etc!! We are platinum elite for the IHG brand and should be upgraded when available. I don't think they bothered to look. I will say general manager and staff were very nice.

By , from Wyoming on Dec 11, 2016

5

very nice hotel, clean and well-maintained.

Everyone

Overall, our visit to the hotel was very pleasing. The grounds, public spaces and room were up to date, clean and well maintained, friendly staff. We enjoyed the convenience of the included breakfast.

By , from Placentia, CA on Feb 16, 2016

5

great hotel on highway 111.

Couples

Loved the customer service and breakfast is included.

By on Sep 7, 2015

5

best stay ever!

BusinessTravelers

The staff was amazing, great breakfast, nice room, I'll be back for sure.?

By on Aug 31, 2015

4

great stay

Couples

For the price you get an excellent product. The hotel is also near the main shopping street.

By on May 12, 2015