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Best Western Plus Palm Desert Resort

2.5 out of 5.0

Recent guest reviews

I loved the "made to order breakfast". The rooms were adequate with Queen Beds, refrigerator. I would have liked a microwave, but perhaps some rooms have them. It opened out into a "green area" next to the pool, so that was nice. I enjoyed the stay, and found the staff friendly and helpful.

Nice and convenient. Comfortable beds. Nice staff.

Was a great experience. We could have enjoyed a ground floor more, but still was great fun to be at the 3rd floor for patio view

Amazing hot or cold breakfasts included, with 2 chefs cooking for us.

Convenient location, great breakfast! Look forward to staying there again.

I was disappointed in many things - #1 very run down rooms - front door stuck - wood all coming off! #2 they were re-paving parking lot so the nite I got there very tired and it was all closed off by my room for parking as well as a church group in building so had to park in disabled until people from church group left and had to move my car! Then in the morning staff calling me rushing me out because my car in way of re-paving a different area! I was in Desert for funeral and the entire thing rattled me - I was late and it was so hot also! My car was so dirty and just washed b/f I came to Desert! #3 this is minor but TV clicker did not work - called office they tried to direct me over the phone but had to manually work TV! No big deal but the parking thing they needed to post or call the nite b/f to tell customer what time needed to have car out ect! And post on ORBITZ cause I would not have stayed there!

If you need to stay inexpensively in the desert (we were there for a music festival), then this is a great place. It is clean, the staff is friendly, complementary breakfast, and we were able to walk to our shuttle stop to get to the festival. Really nice. Only minor inconvenience: no tv directory. It's minor! Otherwise, really nice. Thank you.

Nice hotel at a decent rate, would stay here again.

I love the chicken salad and desserts from Sherman's Deli.

1. They allowed us to do early check in at 8 AM when regular check in hours are at 3 PM. 2. Breakfast is free and it is good. 3. It has nice & clean swimming pool to relax.

we had a nice pool & breakfast experience, but we had bugs both living and dead in our room. cockroaches and termites :(

We just stayed here for the night. Nice clean room with free breakfast

Can't beat it for the dollar in this area. Caliente Tropics in Palm Springs comes close.

I would stay hear again. The free made to order breakfast is a nice feature here as well.

Im in a cancer research program and the hotel is next door to research center so it works great for me.

While this hotel has become dated, and inspite of mediocre attempts to dress it up, it's still a decent place to stay for the price. Free breakfast is all handmade and quite good! We could become repeat customers but management needs to continue upgrading the old place.

I had read the hotel had 4 stars. This is a very old hotel. The first day our screen door to the very small balcony came off. Then the sliding door in the closet came off. The light in the bathroom has a very loud fan with it. Most annoying. Very noisy. We were on the 2nd floor and the people above could be heard too well. The mattresses are lumpy as well as the pillows. The two queen beds were more like two full beds.

Good value for the price we paid. Eggs or pancakes made to order and plenty of juice choices and fruits. We will stay there again when in the area.

Clean, spacious room and friendly staff. My only complaint is that the walls must not be very thick or perhaps it was the connecting door.. I could hear easily the conversations in the next room. Perhaps a noise machine would be helpful! Otherwise it is a very nice place to stay.

Had a great time! Comfortable! Only complaint would be the shower...needs updating big time!

74695 Highway 111 Palm Desert CA

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of The Gardens on El Paseo, Best Western Plus Palm Desert Resort is within 3 miles (5 km) of Living Desert Zoo and Gardens. This 150-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. In central Palm Desert, the hotel is also close to McCallum Theatre and Rancho Las Palmas Country Club.


Dining

Start your day off right with a free cooked-to-order breakfast offered each morning.


Rooms

The 150 air-conditioned accommodations feature patios and afford space to spread out with dining areas. Guests can expect free WiFi and 27-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are other standard amenities.


Property features

At Best Western Plus Palm Desert Resort, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. Additional amenities include outdoor tennis courts, free WiFi in public areas, and conference space.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Standard Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Suite, Multiple Beds, Non Smoking

King 1 | Sleeps 4

Guest reviews for Best Western Plus Palm Desert Resort

Everyone (18) Couples (65) Business (13) Family (22) Friends (13) Other (15)
5

trip to palm springs area

Everyone

I loved the "made to order breakfast". The rooms were adequate with Queen Beds, refrigerator. I would have liked a microwave, but perhaps some rooms have them. It opened out into a "green area" next to the pool, so that was nice. I enjoyed the stay, and found the staff friendly and helpful.

By , from San Antonio, TX on Apr 8, 2017

4

nice place

Everyone

Nice and convenient. Comfortable beds. Nice staff.

By , from Sherman on Feb 25, 2017

4

nice hotel close to shopping areas

Everyone

Was a great experience. We could have enjoyed a ground floor more, but still was great fun to be at the 3rd floor for patio view

By on Feb 21, 2017

4

amazing breakfasts

Everyone

Amazing hot or cold breakfasts included, with 2 chefs cooking for us.

By , from Canada on Feb 1, 2017

5

nice place

Everyone

Convenient location, great breakfast! Look forward to staying there again.

By , from Missouri on Nov 27, 2016

2

disappointing

Everyone

I was disappointed in many things - #1 very run down rooms - front door stuck - wood all coming off! #2 they were re-paving parking lot so the nite I got there very tired and it was all closed off by my room for parking as well as a church group in building so had to park in disabled until people from church group left and had to move my car! Then in the morning staff calling me rushing me out because my car in way of re-paving a different area! I was in Desert for funeral and the entire thing rattled me - I was late and it was so hot also! My car was so dirty and just washed b/f I came to Desert! #3 this is minor but TV clicker did not work - called office they tried to direct me over the phone but had to manually work TV! No big deal but the parking thing they needed to post or call the nite b/f to tell customer what time needed to have car out ect! And post on ORBITZ cause I would not have stayed there!

By , from Newport Beach, CA on Oct 11, 2016

4

nice staff, clean rooms

Everyone

If you need to stay inexpensively in the desert (we were there for a music festival), then this is a great place. It is clean, the staff is friendly, complementary breakfast, and we were able to walk to our shuttle stop to get to the festival. Really nice. Only minor inconvenience: no tv directory. It's minor! Otherwise, really nice. Thank you.

By , from Torrance, CA on Oct 10, 2016

4

nice hotel

Everyone

Nice hotel at a decent rate, would stay here again.

By , from Orange County, California on Sep 11, 2016

5

good location for a visit in pal desert.

Everyone

I love the chicken salad and desserts from Sherman's Deli.

By , from chicago on Aug 24, 2016

5

nice hotel with good deal.

Everyone

1. They allowed us to do early check in at 8 AM when regular check in hours are at 3 PM. 2. Breakfast is free and it is good. 3. It has nice & clean swimming pool to relax.

By , from Fremont, CA on Aug 1, 2016