NH Palermo4.0 out of 5.0
Recent guest reviews
We arrieved after staying in a very good hotel in Catania with some fear. Never heard of NH hotels..... surprise.... Good location. Big Restaurant that served very good breakfast.A pitty the fruit juices are not freshly squeezed.The croissantsvery fresh and tasty The room medium size.The bath room very spacious. The lobby bar very tiny Free and plenty parking places Very near tyo what is important to see if you are only for a short visit Enjoyed Palermo and enjoyed NH PALERMO
The lobby area is quite pleasant to sit and have a chat with friends or to watch a large screen TV installed there. There's a small bar that also serves the pool area and the waiter who attended us was most pleasant, as are the staff in the reception. We were visiting from Spain and the staff spoke Spanish as well as English. Our room was in the older part of the hotel, but it was spotlessly clean and very comfortable. We liked everything about this hotel (as our past experience in some supposedly 4 star hotels in Italy, specifically Rome, was definitely over-rated).
Nice modern hotel located in the Harbour. Not so many hotels to offer the pool and room quality in Palermo. We enjoyed a family room with double balcony and sea views. Price was a good deal for the size and confort. Nice staff and cleaning personnel. The city can be dirty in some areas and not well maintained but the hotel is a good escape enjoying a relaxing atmosphere a little outside of the busy center life.
It's not our first time in NH hotels And like always They are the best Great room Comfortable bed and the sea view is great There is also a pool Just the wi fi didn't work all the time Take a room with balcony and sea view
We booked this through Booking.com we did have a lot of trouble but seemed to get there in then....until we got there. It was late we were tired and the gentleman on the desk was not particularly helpful inasmuch as he said we had to pay extra for breakfast. I showed him the email I had from NH Palermo clearly stating breakfast was included.....he took a copy of the mail,and said he would deal with it. As far as I was concerned It was not paying extra! As a point no one could ever prove we had breakfast as it was a free for all no one checks room numbers or anything. The booking also said tea and coffee making facilities in the room...wrong!! Trying to get a drink in the evening was a nightmare....no one wanted to serve us. We did however have a lovely sea view but not sure I would go back.
Just checked into this hotel. Unpacked bag and thought I would go down to the bar for a drink. Waited 4-5 minutes before the attendant arrived. He asked if I was from the pool area and when I said "no" he advised that I would need to wait 25 minutes before he could provide me with a drink. No explanation, just a simple apology before he walked away. Not good enough hotel management. You need to learn what customer service is
A very pleasant hotel in a good position, although the surrounding area is rather rundown. The staff were friendly and helpful. We enjoyed the lovely pool area and had a very good dinner in the restaurant.
Stayed for 7 days. Hotel on very busy main road - double glazing did not cut out the constant traffic noise. Booked "new style with balcony & view" which was one of the more expensive rooms. However, this was sadly lacking - only one mirror in bathroom, none in the bedroom. Light bulbs missing, no tea/coffee making facilities (as stated). No robes (as stated). A kettle, etc was provided when requested, but no milk! Breakfast which everyone seemed to rate as "excellent" was at best "average" and exactly the same every day - which is fine if you like scrambled eggs! May be fine for 1 or 2 nights, but definitely no longer. Only plus point was the pool and surrounding area. Drinks v. expensive in hotel. - Would I stay again - No.
The Hotel location is good and is walking distance to the centre. The rooms are modern and the breakfast is very good. The free wifi is good and available throughout the hotel and pool and you can stream Netflix without issue. The Pool / outdoor restaurant area is a great bonus for relaxation however the service for drinks and food could be better. The city has lots to offer and a trip around the city on an open top bus tour is worth doing first to get your bearings. Although there is some free parking at the front of the hotel a private car park adjacent to the hotel is available for a fee if you want to have your car secure. The drive time to Palermo Airport is approx 30 mins
Rooms and breakfast were good, especially really nice Shower.however The area felt unsafe at night. Meant we only ventured out first night. 2nd night we had dinner in hotel restaurant. Chlorine was put into pool during our meal, led to mass run indoors to escape watering eyes and coughs. Eyes and throat were sore all night and only got slight apology from pool boy. Nothing from management. Disappointing.
- Walking distance to Regional Gallery
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Kalsa within a short walk of Regional Gallery, NH Palermo is within a mile (2 km) of other popular sights such as Martorana. This 226-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. On the waterfront, it's also near Church of San Cataldo and Regional Archaeological Museum.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
The 226 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Guests can enjoy free WiFi and satellite TV. Bathrooms have hair dryers, free toiletries, and bidets. Desks are also available.
Guests staying at NH Palermo enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. Self parking is available for EUR 11 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include 11 meeting rooms, conference space, and a business center.