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Hotel plaza el dorado

3.0 star property
Hotel in Pachuca with free breakfast and a 24-hour front desk

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Photo gallery for Hotel plaza el dorado

Front of property
Restaurant
Standard Double Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Reception
City Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
721 Calle Vicente Guerrero Centro, Pachuca, HGO, 42000
  • Place, Center of Art and Philosophy
    ‪3 min walk‬
  • Place, Independence Square
    ‪7 min walk‬
  • Place, Monumental Clock of Pachuca
    ‪7 min walk‬

Room options

View all photos for City Room

City Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

City Room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Pachuca

Hotel plaza el dorado places you next to Hidalgo Theater and within a 5-minute walk of Center of Art and Philosophy. This 3-star hotel has 20 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Hidalgo Theater - 2 min walk - 0.1 miles
  • Center of Art and Philosophy - 3 min walk - 0.2 miles
  • Independence Square - 7 min walk - 0.4 miles
  • Monumental Clock of Pachuca - 7 min walk - 0.4 miles
  • Salones Perla - 4 min drive - 1.9 miles

Getting around

  • Benito Juarez International Airport (MEX) - 86 min drive

Restaurants

  • ‪Presto Pizza - ‬4 min walk
  • ‪Tacos “Juanito” Plaza Juarez - ‬1 min walk
  • ‪La Estudiantina - ‬2 min walk
  • ‪La Luz Roja - ‬2 min walk
  • ‪Mirage Centro Histórico - ‬4 min walk

About this property

Hotel plaza el dorado

Hotel in Pachuca with free breakfast and a 24-hour front desk
Guests of Hotel plaza el dorado enjoy features like free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.
Guests can expect to find free WiFi. Other standard amenities include free local calls and wardrobes or closets. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A restaurant

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel plaza el dorado Hotel
Hotel plaza el dorado Pachuca
Hotel plaza el dorado Hotel Pachuca

Frequently asked questions

Are free cancellation options available at Hotel plaza el dorado?

Hotel plaza el dorado offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do near Hotel plaza el dorado?

This hotel is located in Pachuca, just steps from Hidalgo Theater and Center of Art and Philosophy, and within a short walk of Monumental Clock of Pachuca. You'll also find Independence Square and Mineria Museum and Historical Archive less than a mile away.

Is parking available on site at Hotel plaza el dorado?

Yes, covered self parking is offered for free at the hotel.

Does Hotel plaza el dorado feature a casino on the premises?

No, Hotel plaza el dorado doesn't have a casino.

Is there an indoor pool at Hotel plaza el dorado?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel plaza el dorado?

Couples will appreciate amenities like a restaurant, a shopping mall, and free breakfast at this hotel.

Does Hotel plaza el dorado have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel plaza el dorado have a restaurant that serves breakfast?

Yes, Hotel plaza el dorado serves free cooked-to-order breakfasts each morning from its restaurant.

Does Hotel plaza el dorado allow pets to stay free of charge?

No, pets aren't allowed at Hotel plaza el dorado.

Are there connecting rooms at Hotel plaza el dorado?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel plaza el dorado?

No, there aren't any guestrooms with balconies at Hotel plaza el dorado.

Hotel plaza el dorado Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 90 reviews
Rating 8 - Good. 27 out of 90 reviews
Rating 6 - Okay. 12 out of 90 reviews
Rating 4 - Poor. 8 out of 90 reviews
Rating 2 - Terrible. 8 out of 90 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in Aug 2024

8/10 Good

Kazuhiko

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is good!
Stayed 2 nights in Mar 2024

10/10 Excellent

Bere

Liked: Staff & service, property conditions & facilities
Estuvo bien
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A pesar de la limpieza hay manchas de humedad en las paredes del baño, las sábanas y fundas de la ropa de cama están viejas, percudidas y manchadas. Buen servicio pero pueden mejorar en esos aspectos
Stayed 2 nights in Sep 2025

8/10 Good

Xochitl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
La atención del personal
Stayed 1 night in Sep 2025

6/10 Okay

Marco Antonio

Business traveler
Liked: Staff & service
Me parece un lugar céntrico, varias tiendas comerciales al su alrededor. El estacionamiento es amplio. Lo que no me gustó la limpieza fue a medias, los souvenirs no te dan más. Ejemplo la primera noche te dejan una botella de agua, jabones y un bote pequeño de shampoo. La botella la dejé casi vacía y al regresar a la habitación seguía mi misma botella, solicite otra y tenía costo extra Las toallas de baño tienes que pedirlas en recepción porque no hay dentro de las habitaciones. No había agua caliente en la regadera y al comentarlo con el personal solo responden así es aquí. Lo rescatable es que el desayuno es bueno, no hay muchas opciones pero tiene buen sabor y es limpio el restaurante.
Stayed 2 nights in Sep 2025

4/10 Poor

Armando

Stayed 1 night in Aug 2025

2/10 Terrible

octavio

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está viejo y feo y las fotos que ponen ni siquiera y contrate el servicio con desayuno y estando ahí me dijeron que no lo incluía
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Stayed 1 night in Aug 2025

10/10 Excellent

Luis Fernando

Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2025

2/10 Terrible

Abril Cristina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las tres habitaciones estaban muy sucias los baños asquerosos, los cuartos en muy malas condiciones. Un cuarto no tenía pasador de seguridad.
Stayed 2 nights in Aug 2025

8/10 Good

Mónica

Liked: Cleanliness, staff & service
Excelente personal, muy amable
Stayed 1 night in Jul 2025

8/10 Good

Mónica

Liked: Cleanliness, staff & service, amenities
El personal muy amable..
Stayed 1 night in Jul 2025

6/10 Okay

Jorge

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Lo rescatable…ubicación y amabilidad del personal

Lo rescatable es la ubicación céntrica en Pachuca y la amabilidad del personal, pero es un hotel muy poco confortable y muy ruidoso para descansar, tiene que mejorar mucho y renovar el hotel para mayor comodidad de los huéspedes
Stayed 1 night in Jul 2025

8/10 Good

Uriel, México

Stayed 1 night in Jun 2025

10/10 Excellent

VICTOR

Stayed 1 night in Jul 2025

10/10 Excellent

Juan Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Juan de Acapulco.

Todo bien, limpio, la recepcionista con un trato excelente, te ofrecen un desayuno sencillo pero se agradece, no me gusto mucho que tengas que pedir las toallas a la recepcion pero por lo demas todo excelente.
Stayed 1 night in Jul 2025

4/10 Poor

Alexandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Horario del desayuno muy tarde
Stayed 1 night in Jul 2025

10/10 Excellent

ALBERTO, MATAMOROS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025

4/10 Poor

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desastre

Realizamos el check in a las 16:00 HRS y la habitación estaba sin asear, no había jabón ni shampoo... La regadera no tiene accesorios para el shampoo ni el jabón 😐 todo en el.piso, la taza de baño bailaba y para vaciar el tanque en mal estado.... Si la oferta incluye que te asignen la peor habitación deberían de ponerlo en la aplicación de Hoteles.com
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria del cielo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es seguro, está bien ubicado y cuenta con los servicios básicos, internet y estacionamiento. Muy amables.
Stayed 1 night in Mar 2025

8/10 Good

Uriel

Stayed 1 night in Mar 2025

6/10 Okay

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, habitaciones limpias
Stayed 1 night in Mar 2025