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Casa Basalto

Property class: 3.5

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Photo gallery for Casa Basalto

A modern interior with a dark blue sofa, a wooden table, and a potted plant.
A long dining table set with white plates, glasses, and candles, surrounded by grey chairs.
A hallway with a bench, a geometric patterned wall, and a ceiling light fixture.
A hallway with a modern design, featuring a geometric wall pattern and a purple carpet.
A hotel room with two beds, a bathroom, and a large mirror.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084
  • Place, David Ben Gurion Park
    ‪2 min walk‬
  • Place, Auditorium Gota de Plata
    ‪7 min walk‬
  • Place, Galerias Pachuca Mall
    ‪9 min walk‬
  • Airport, Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪91 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Accessible

A bed with a tufted headboard, two white pillows, and a dark-colored bedspread.

Deluxe Suite, 1 Bedroom, Accessible

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds

A hotel room with two beds, a desk, and a view of the city.

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a headboard, two bedside lamps, and a patterned wall.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Pachuca

Casa Basalto places you next to David Ben Gurion Park and within a 10-minute stroll of other popular attractions like Galerias Pachuca Mall. This 26-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • David Ben Gurion Park - 2 min walk - 0.1 miles
  • International Soccer Hall of Fame - 2 min walk - 0.1 miles
  • Mundo Futbol Interactive Center - 3 min walk - 0.2 miles
  • Auditorium Gota de Plata - 7 min walk - 0.4 miles
  • Galerias Pachuca Mall - 9 min walk - 0.5 miles

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 65 min drive

Restaurants

  • ‪La Tartine - ‬2 min walk
  • ‪Tacos Memo - ‬1 min walk
  • ‪La Guelaguetza - ‬5 min walk
  • ‪Cake House - ‬5 min walk
  • ‪Casino Argentino - ‬2 min walk

About this property

Casa Basalto

Guests of Casa Basalto enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, a terrace, and laundry facilities.
Guests can expect free WiFi and 40-inch Smart TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 149 for adults and MXN 149 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dolina

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individually decorated
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 500
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 350 per pet, per night
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 149 for adults and MXN 149 for children
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Casa Basalto Hotel Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel Pachuca

Frequently asked questions

Is free cancellation available at Casa Basalto?

Casa Basalto provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Casa Basalto?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Casa Basalto on Nov 22, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Casa Basalto?

This hotel is located in Pachuca, just steps from International Soccer Hall of Fame and Mundo Futbol Interactive Center, and within a short walk of Galerias Pachuca Mall. You'll also find David Ben Gurion Park and Auditorium Gota de Plata less than a mile away.

Is there parking available at Casa Basalto?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Casa Basalto feature a casino on the premises?

No, Casa Basalto doesn't have a casino.

Will I find an indoor pool at Casa Basalto?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Casa Basalto?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and couples/private dining.

Are there hot tubs at Casa Basalto?

No, this hotel doesn't have a spa tub.

Does Casa Basalto feature a restaurant that includes a breakfast menu?

Yes, Casa Basalto serves continental breakfast for a surcharge on weekday mornings at Dolina.

Will Casa Basalto allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Casa Basalto for a fee of MXN 350 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Casa Basalto?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Casa Basalto?

The closest major airport to Casa Basalto is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is about 29.9 mi away.

Are there rooms with balconies at Casa Basalto?

No, there aren't any guestrooms at Casa Basalto that offer a balcony.

Casa Basalto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 341 reviews
Rating 8 - Good. 81 out of 341 reviews
Rating 6 - Okay. 22 out of 341 reviews
Rating 4 - Poor. 8 out of 341 reviews
Rating 2 - Terrible. 5 out of 341 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, staff everyone
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Great location

Overall the hotel was ok. You could hear talking in the rooms above and next door. Came home one night and the key to turn on the light was not working so had to pack up and change rooms in the dark. Ran out of water on the last day. It was a great location to shopping and restaurants.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Property was nice but lots of noise in the room coming from other rooms
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient; They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :( They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel pequeño pero limpio y muy bien las instalaciones, me gusta mucho, solo que el estacionamiento es muy pequeño y caben pocos coches, por lo que te tienes que estacionar en la calle.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no hay donde colgar cosas ni una silla
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, llegué 1 am y el servicio de entrada al estacionamiento y check in magnífico. La recámara excelente Gracias
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en muy buena zona, con muchos restaurantes buenos, la habitación limpia y cómoda
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se encuentra en una ubicación privilegiada y a muy buen precio
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general un excelente servicio, habitaciones limpias y con los implementos necesarios
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general fue una buena estancia, la habitación muy amplia, limpia. La atención del personal muy buena. El estacionamiento está sumamente pequeño, tenía más expectativas del desayuno, el internet estaba algo lento y sólo se podía conectar un dispositivo aunque la habitación era para 2 personas.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es increíble, la atención inmejorable. Sin temor a equivocarme tienen la cama más comoda en la que he dormido en un hotel. Sencillamente hicieron mi estadía muy amena, todos son amables, la ubicación me resultó excelente para motivos de trabajo y de conocer la ciudad. Sin lugar a dudas volvería a reservar.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
habitación limpia.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No consumi alimentos
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención y el servicio fueron excelentes . La propiedad está en excelentes condiciones. La calidad de alimentos en el restaurante fue muy buena
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno bueno
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno bueno el personal le falta ser mas amable
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Los muebles sucios
Stayed 1 night in Feb 2026

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