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Hotel J&E by Serranillo

3.0 star property
Hotel in Mineral del Monte with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Hotel J&E by Serranillo

Staircase
Front of property - evening/night
In-room safe, desk, blackout drapes, iron/ironing board
Mexican cuisine
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130
  • Museo Casa Grande
    ‪7 min walk‬
  • Monumental Clock of Pachuca
    ‪9 min drive‬
  • El Chico National Park
    ‪11 min drive‬

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Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Mineral del Monte

Hotel J&E by Serranillo places you within a 10-minute stroll of Museo Casa Grande and Museo de Medicina Laboral. This 20-room, 3-star hotel has conveniences like a full-service spa, free in-room WiFi, and free valet parking.

What's nearby

  • Museo de Medicina Laboral - 7 min walk - 0.4 miles
  • Museo Casa Grande - 7 min walk - 0.4 miles
  • Monumental Clock of Pachuca - 9 min drive - 5.4 miles
  • El Chico National Park - 11 min drive - 6.3 miles
  • Hidalgo Stadium - 13 min drive - 7.7 miles

Restaurants

  • ‪Pastes Real de Plateros - ‬2 min walk
  • ‪El Serranillo - ‬1 min walk
  • ‪Real del Monte - ‬6 min walk
  • ‪La Fuente - ‬6 min walk
  • ‪Restaurant "La Central" Real del Monte - ‬7 min walk

About this property

Hotel J&E by Serranillo

Hotel in Mineral del Monte with a full-service spa and free valet parking
Guests of Hotel J&E by Serranillo enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free valet parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this spa hotel include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch Smart TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and phones are also available.
The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • restaruante el seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Frequently asked questions

Is free cancellation available at Hotel J&E by Serranillo?

Hotel J&E by Serranillo provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel J&E by Serranillo?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Hotel J&E by Serranillo on Jun 1, 2025 start from $41.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel J&E by Serranillo?

This hotel in Mineral del Monte is within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. You'll also find Museo de Sitio Mina la Dificultad and Museo del Paste less than a mile away.

Will I be able to park at Hotel J&E by Serranillo?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Hotel J&E by Serranillo?

There is a full-service spa available for guests to enjoy and services include hot stone massages, couples treatments, and aromatherapy.

Does Hotel J&E by Serranillo feature a casino at the property?

No, Hotel J&E by Serranillo doesn't have a casino.

Is there an indoor pool at Hotel J&E by Serranillo?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel J&E by Serranillo?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Hotel J&E by Serranillo have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel J&E by Serranillo have a restaurant that serves breakfast?

Yes, Hotel J&E by Serranillo serves a cooked-to-order breakfast for a surcharge each morning at restaruante el seranillo.

Does Hotel J&E by Serranillo allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel J&E by Serranillo.

Does Hotel J&E by Serranillo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel J&E by Serranillo?

No, you won't find guestrooms with balconies at Hotel J&E by Serranillo.

Hotel J&E by Serranillo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 83 reviews
Rating 8 - Good. 20 out of 83 reviews
Rating 6 - Okay. 4 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Apr 2024

8/10 Good

victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable el hotel, cercas de todo
Stayed 6 nights in Oct 2023

6/10 Okay

Raúl

Stayed 1 night in Dec 2021

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Mirenal del Monte!

This hotel has an amazing service, clean, and location is great, the restaurant is so delicious (best pastes), the people is the greatest asset, so kind, and willing to help at any time, absolutely the best option to return!
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar, México

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se siente un lugar calido desde la recepción, contaba con servicios basicos y de calidad, la limpieza era buena
Stayed 1 night in Jun 2020

8/10 Good

José Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo mejoraría el estacionamiento.

El servicio fue excelente, la locación es muy buena y la limpieza también lo fue, sin embargo el estacionamiento es un aspecto a considerar, está a 5 minutos caminando y en algunas ocasiones puede ser un tanto incómodo si necesitas disponer de tu auto. En todos los demás aspectos es un lugar maravilloso para hospedarte.
Stayed 2 nights in Feb 2025

6/10 Okay

abel

Traveled with family
Liked: Cleanliness
La habitación está cómoda, pero no sale agua en la bañera más que un hilo, por ese detalle no volvería.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que cumple con todas mis espectativas. Recomendable
Stayed 1 night in Jan 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy limpio ,actitud amable del servicio muy atentos.El estacionamiento esta retirado del hotel y como observación deberían tener un valet parking para llevar o traer el vehículo
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda Mariel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente excepto que nos tocaron toallas muy viejitas.
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio en general, solamente tuvimos dificultad pues la primera habitación no servía la lámpara principal y en la segunda habitación se atoraba la puerta del baño.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Karen Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rossie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel céntrico
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Juan Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato súper amable y profesional, siempre atendieron nuestras necesidades de forma amable, seguro regresaré
Stayed 2 nights in May 2024

10/10 Excellent

María Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba tranquilo, cercano al centro. Buena elección. Los autos se estacionan en la calle, pero es un muy buen lugar. El restaurante muy rica la comida y accesible el precio.
Stayed 1 night in May 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien solo hizo falta mantenimiento menor, la luz del pasillo parpadea a mucho y era incómodo. La puerta del baño se traba y se batallaba con la temperatura del agua
Stayed 2 nights in Apr 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024