Holiday Inn Express & Suites Oxford2.5 out of 5.0
Recent guest reviews
Used 20,000 reward points to stay here. Big waste of points. Clerk had attitude, room has bad musty smell from dirty filter on older style ac unit. Room was right next to front desk/lobby so it was very noisy. Other clerk later that night acknowledged that there were unsupervised small kids in exercise room (she saw them on video) when I told her about them but she did nothing about it. Wife fell and got injured on treadmill and when I went back to look for her glasses, I found the kids had left the treadmill running at full speed with no one around. Used their reservation system to make our reservation and it was terrible. All people we talked to were foreign, all very hard to understand and we had to hang up and start over due to heavy accents. Will never use that reservation system ever again. This was the worst hotel we stayed at on our 6100 mile road trip and regret using our points here. What a waste.
We stayed here with our five kids on the way home from a long trip to the Coast. Checked in about 9:30 at night. Everything went smoothly, breakfast was good and there was plenty of room to sit. No complaints about this hotel. The kids swam in the imfoir pool for about an hour before we g or back on the road. Nothing fancy but fine for what we needed.
Overall good stay, decent hotel, friendly staff. The guest laundry area was disgusting. Looked as if it had never been cleaned, lint dust and dirt in layers, floor filthy, trash overflowing. Had to wash the washer before using, dryer coated with ink stains. I would stay here again but no laundering.
This hotel was a great and quiet place to rest after a long drive. The room was clean and updated with large TV and coffee pod maker. Has a n indoor pool, but never went to it. Breakfast was very good and coffee was just right. Nothing wrong especially with the low price .
ANNETTE worked hard and graciously to find a room for myself and my sister with the chaos of the Dixie Youth World Series participants swirling around the lobby. It had been a long day for us (lost for a long time in the wilds and coming very close to being hit by an idiot driving a flatbed truck) and ANNETTE and courtesy was a welcome relief! Room was very clean and everything worked. Full breakfast the next morning left us feeling ready to go
We spent one night here, clean, nice place, desk staff had our reservation all ready at check in, we got the type room as we requested, they made a recommendation for the evening meal, that was in walking distance and it was great. Great stay here, room was clean and quiet. We had a little problem with the wifi, but got it straightened out..
Terrific Staff that went above and beyond for our comfort. Annette at the reception desk and the maintenance man, "Brandon" looked to our needs during the entire stay. Our ice cream was misplaced but was quickly replaced even though they had to go to 3 stores to find the correct type. I would definitely visit again.
Everyone involved with this hotel "Are The Bomb". The Manager Tammy goes out of her way to make sure he guests are well taken care of. The professional Front Desk ladies, Tye, Doris and Annette are super good at what they do. The Maintenance Technician Brandon keeps everything running in Tiptop condition and the House keeping ladies keep the whole place impeccably clean.
Had a brief stay for business. Spotlessly clean hotel - everything was clean and crisp. The room was large and comfortable, with all the usual amenities. Room was also very quiet. There is a generous continental style breakfast included that was hot and as with the room, the breakfast area was very well maintained. All the staff were very friendly - with many friendly greetings. I will stay here again when I am in the area !
To me, it seems this hotel is sliding backwards to some degree. Basic upgrades had been completed in the past, but upgrades need to continue. Staff is friendly, Breakfast offerings are getting to the point of less than desirable. Internet is very weak.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 110 reviews