Royal Savoy Lausanne5.0 out of 5.0
Recent guest reviews
My wife and I returned to this hotel for the 3rd time in 2 years. It is a fabulous hotel, very well appointed, they pay attention to details and are extremely friendly. We only wish we had more excuses to go to Lausanne so that we can stay in this hotel.
This time my stay at this amazing hotel was not as last time. The room was not as expected: small, not well kept. There were holes on the fabric covering the closet. One pillow was behind the armchair, like if someone left it there and nobody picked it up. Then I opened the envelope with the GM’s greeting and there you are.....instead of addressing me as a man, they addressed me as a woman! Strange enough this was not my first stay and they had all my data stored!!! The first night I went to dinner at the restaurant and it was quite good. The waiters were providing excellent service and the food was simply amazing as always. Another amazing kudo goes to Andrew the head concierge: simply amazing and luxury service! Unfortunately when I returned to my room, I discovered that nobody did turned down and the bad was just as when I had arrived: with pillows, covers, etc. In the morning I left the card with the name mistake on the bed, with a Note on the mistake. Nobody ever paid attention to that. The card was removed but nothing was done! Not Even a “sorry note!” Then I noticed that the amenities set for the first day it was not the same for the second: no wet napkins, no bath gel replenishing. Upon checkout nobody apologized for the inconveniences that I had noticed and so I left, unnoticed. Is this luxury?????? Well it is not, royal savoy what a disappointment this time!!
Newly modernized hotel with polished and up-scale interiors. However, the service does not live up to this quality. Check-in and -out take ages. The bar served champagne with had been opened long time ago and erred with the change - without apologies.
Great World Class hotel. Beautiful with a very attentive and welcoming staff. The rooms are modern with al the amenities one would expect from a 5 star hotel but the Hotels maintains an intimate and charming character. The spa and pool are exceptional.
Staying at the Royal Savoy ensured my trip to Lausanne was pleasant as there were no accommodation concerns. Excellent service, friendly staff and good location are some of the qualities that makes the Savoy a good choice.
The hotel is simply perfect. The service is family AND 5 stars. A combination of new and old! Very tasteful and extremely good service. It won't be the last time I'll stay there. The SPA is a little dark, but the treatments were extremely relaxing.
We decided to stay at the Savoy for their reputation as well as the spa and breakfast included in our rate. The first day was pouring rain, bu the staff had umbrellas at the ready. The spa was amazing, especially the indoor/outdoor pool. Breakfast was great. We were given more coffee pods and water on request, and the heated bathroom floor was so nice on such a chilly weekend. A great winter getaway.
If you find yourself traveling to Lausanne, it's hard to find a reason not to recommend the Royal Savoy. The property is beautiful. The rooms are well-designed and comfortable. The service is gracious and practically impeccable. We felt both welcomed and comfortable during out trip.
Excellent service and attention. World class Hotel in a world class location. Ideal for executives attending IMD courses. Attention of staff was super recalling small personal details made the difference.
The Royal Savoy Lausanne is in an excellent location with very comfortable and beautiful rooms plus all of the amenities you would expect in a top hotel. What really sets the hotel apart is the service. The concierge team is excellent and resourceful. They regularly go above and beyond to make you are comfortable and have access to everything you need.
- Walking distance to Olympic Museum
- Free WiFi in rooms and public areas
- Onsite dining
Olympic Museum is a short stroll from Royal Savoy Lausanne, and other popular attractions like Lausanne Cathedral are within a mile (2 km). This 5-star hotel has 196 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. Musée de l’Elysée and Jardin Botanique Lausanne are a short walk away.
Sit down for a leisurely bite to eat at the onsite brasserie, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All 196 individually decorated rooms feature iPads, minibars, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer free toiletries and bathrobes, and beds are dressed in premium bedding. Free bottled water, laptop-compatible safes, and desks are other standard amenities.
Guests of Royal Savoy Lausanne enjoy a full-service spa, an indoor pool, and an outdoor pool. Self parking is available for CHF 30.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
46.0% of guests recommend this hotelTotal of 603 reviews