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Best Western Ottumwa Inn & Suites

3.0 star property
Hotel in Ottumwa with free breakfast and a health club

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Photo gallery for Best Western Ottumwa Inn & Suites

Standard Room, 1 King Bed, Accessible, Bathtub | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Property amenity
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Lobby
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2813 N Court Street, Ottumwa, IA, 52501
  • Place, Iowa Heartland History Connection
    ‪3 min drive‬
  • Place, Bridge View Center
    ‪6 min drive‬
  • Place, William Penn University
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

Mini 2 Queen Bed Flat Screen Television Microwave Refrigerator Working Desk Coffee Maker Non Smoking

  • Sleeps 4

King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Microwave And Mini-Refrigerator, Coffee Maker, Telephone

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

About the neighborhood

Ottumwa

Best Western Ottumwa Inn & Suites places you 27.1 mi (43.7 km) from Southern Iowa Fair. This 61-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Iowa Heartland History Connection - 3 min drive - 1.5 miles
  • Bridge View Center - 6 min drive - 4.1 miles
  • American Gothic House - 24 min drive - 24.2 miles
  • William Penn University - 31 min drive - 32.0 miles
  • Southern Iowa Fair - 31 min drive - 32.1 miles

Getting around

  • Ottumwa Station - 4 min drive

Restaurants

  • ‪Casey's General Store - ‬6 min drive
  • ‪Graham's Dairy Freeze - ‬4 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Cerro Grande Meats and Market - ‬5 min drive
  • ‪McDonald's - ‬17 min walk

About this property

Best Western Ottumwa Inn & Suites

Hotel in Ottumwa with free breakfast and a health club
At Best Western Ottumwa Inn & Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

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Quality Inn & Suites Ottumwa North
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  • Pet friendly
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8.2 out of 10, Very Good, 261 reviews
$62 nightly
The price is $70
Jan 1 - Jan 2, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per day
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hotel Ottumwa
Fairfield Inn Marriott Ottumwa
Fairfield Inn Ottumwa
Lexington Inn Ottumwa
Lexington Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn & Suites Ottumwa Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn Ottumwa
Lexington Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn & Suites Ottumwa Ottumwa

Frequently asked questions

What can I see close to Best Western Ottumwa Inn & Suites?

This hotel is located in Ottumwa, close to Cedar Creek Golf Course, Memorial Park, and Wapello County Historical Museum. You'll also find Riverside Park and Quincy Place Mall within a short drive.

Will I be able to park at Best Western Ottumwa Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Ottumwa Inn & Suites include a casino?

No, Best Western Ottumwa Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Ottumwa Inn & Suites?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 AM.

What will couples enjoy most about a stay at Best Western Ottumwa Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a health club.

Are there hot tubs at Best Western Ottumwa Inn & Suites?

No, this hotel doesn't have a spa tub.

Does Best Western Ottumwa Inn & Suites have a restaurant that serves breakfast?

Best Western Ottumwa Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Best Western Ottumwa Inn & Suites allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Ottumwa Inn & Suites for a fee of USD 25 per pet, per day.

Does Best Western Ottumwa Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Best Western Ottumwa Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Ottumwa Inn & Suites.

Best Western Ottumwa Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 180 out of 660 reviews
Rating 8 - Good. 187 out of 660 reviews
Rating 6 - Okay. 113 out of 660 reviews
Rating 4 - Poor. 83 out of 660 reviews
Rating 2 - Terrible. 97 out of 660 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating! Room was clean. No complaints from me!
Stayed 1 night in Sep 2025

8/10 Good

Uriel

Stayed 2 nights in Aug 2025

10/10 Excellent

Chawn

Stayed 3 nights in Sep 2025

2/10 Terrible

Cherry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and I felt like I was valued in picking the Best Western for my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It turned out to be very quiet even though there were two or three bus loads of teenagers on a sports related trip. It is just across the street from two very nice eating establishments.
Stayed 2 nights in Aug 2025

8/10 Good

Chawn

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

4/10 Poor

Lexis

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
.
Stayed 1 night in Aug 2025

2/10 Terrible

Kristine

Traveled with family
Disliked: Staff & service

How to not get repeat customers

Hotel pool shut down but wasn't told untill check in. Lost 50 dollar deposit, staff said a sheet had a small blue and red dot on it. I feel that was completely made up. I think I should have at least my deposit refunded, because it was a bad experience from the check in
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Checks all the boxes

Clean and quiet room. Staff was friendly and helpful. Would stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Donna

Liked: Staff & service
Front manager was great. Upset customer in front of me checking in. She kept her calm and tried her best to make things better (not right, better) for the customer who had used a 3rd party booking site to book. Super friendly with the customer and me. Very professional. Room was ok. Smelled like popcorn. Not bad, just not what I want to smell. Bathtub was dirty. Shower curtain had stains on it. Tub corners had dirt. And hair above the shower rod. Bed was comfy.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Billy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Max

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

galen

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room we were given had never been cleaned. The bed wasn't made and there was trash in the room
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ericka

Traveled with group
Liked: Amenities
Place is nice a clean and good service with a wonderful breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Jeff

Stayed 2 nights in Jun 2025

8/10 Good

Brad

Solo traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Jun 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Craig, Cedar Rapids

Stayed 2 nights in May 2025

6/10 Okay

Justin

Stayed 1 night in May 2025

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fourth time in as many years

Mayra at the front desk was professional and welcoming. All the amenities were available.
Stayed 1 night in May 2025

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was no night light which caused a safety concern. The bathroom light would have been sufficient, except it shut off automatically after 10 or so minutes. Parking was good and breakfast was ok. Staff was not very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

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