When you walk in everything looks to be updated and very modern. The staff was very nice, but it mostly stops there. The pool wasn’t working, only one ice machine in the whole place worked, I chi plant get my TV to work until I unplugged everything and got it working. The center drawer in our dresser was full of trash from the previous occupant. There was just way too many little things wrong to rate this place any higher. The biggest thing was my sisters room door didn’t lock behind you when you left. I luckily found this out by simply pushing on it. There was no fix so thankfully she was moved rooms
Seemed like a new hotel. The upkeep housekeeping was horrible. First the key didn’t work they gave us not a big deal we got a new key. Second there was poop still in the toilet. Nasty I’m assuming poop in the sheets. Paint pealing off the walls dead flies. It’s the middle of winter they been there for a long time! I have the pics if it lets me add them somewhere in this review.
Holiday Inn Express And Suites Ottumwa, an IHG Hotel is located 2.2 mi (3.5 km) from Wapello County Historical Museum and within a 10-minute drive of Memorial Park. This 93-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.
Holiday Inn Express And Suites Ottumwa, an IHG Hotel's 93 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
At Holiday Inn Express And Suites Ottumwa, an IHG Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
When you walk in everything looks to be updated and very modern. The staff was very nice, but it mostly stops there. The pool wasn’t working, only one ice machine in the whole place worked, I chi plant get my TV to work until I unplugged everything and got it working. The center drawer in our dresser was full of trash from the previous occupant. There was just way too many little things wrong to rate this place any higher. The biggest thing was my sisters room door didn’t lock behind you when you left. I luckily found this out by simply pushing on it. There was no fix so thankfully she was moved rooms
Seemed like a new hotel. The upkeep housekeeping was horrible. First the key didn’t work they gave us not a big deal we got a new key. Second there was poop still in the toilet. Nasty I’m assuming poop in the sheets. Paint pealing off the walls dead flies. It’s the middle of winter they been there for a long time! I have the pics if it lets me add them somewhere in this review.
Thank you for sharing your feedback. We apologize for the issues you had during your stay. We will share your feedback with our housekeeping team to ensure better service will be provided. Please don't hesitate to reach out to our staff, as we are always looking to provide the best service.