See all properties

Spirit Ridge, in The Unbound Collection by Hyatt

4.0 star property
Beach resort with outdoor pool, near Nk'Mip Desert Cultural Centre

Choose dates to view prices

Photo gallery for Spirit Ridge, in The Unbound Collection by Hyatt

Lunch, dinner, brunch served; local cuisine, garden views
Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Penthouse, 1 King Bed with Sofa bed (1 Bedroom) | Private kitchen | Full-size fridge, microwave, oven, stovetop
Lobby
Lunch, dinner, brunch served; local cuisine, garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
1200 Rancher Creek Rd, Osoyoos, BC, V0H 1V6
  • Place, Nk'Mip Desert Cultural Centre
    ‪2 min walk‬
  • Place, Nk'Mip Cellars
    ‪4 min walk‬
  • Place, Osoyoos Lake
    ‪10 min walk‬
  • Airport, Penticton, BC (YYF-Penticton Regional)
    ‪57 min drive‬

Room options

Condo, 1 Bedroom (2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(68 reviews)
  • 595 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 1 King Bed with Sofa bed, Corner (1 Bedroom)

Condo, 1 King Bed with Sofa bed, Corner (1 Bedroom) | Premium bedding, in-room safe, desk, soundproofing

Condo, 1 King Bed with Sofa bed, Corner (1 Bedroom)

9.6 out of 10
Exceptional
(8 reviews)
  • 595 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (1 Bedroom)

9.0 out of 10
Wonderful
(19 reviews)
  • 595 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (1 Bedroom)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed with Sofa bed (1 Bedroom)

9.6 out of 10
Exceptional
(4 reviews)
  • 595 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed with Sofa bed (1 Bedroom)

Penthouse, 1 King Bed with Sofa bed (1 Bedroom) | Premium bedding, in-room safe, desk, soundproofing

Penthouse, 1 King Bed with Sofa bed (1 Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 980 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Condo, 1 Bedroom (2 Queen and 1 Sofa Bed)

8.4 out of 10
Very good
(13 reviews)
  • 595 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Villa, 1 Bedroom (2 Queen and 1 Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 811 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

Penthouse, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed) | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

Penthouse, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 930 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

7.8 out of 10
Good
(12 reviews)
  • 930 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Villa, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed) | Premium bedding, in-room safe, desk, soundproofing

Villa, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

7.4 out of 10
Good
(3 reviews)
  • 977 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Villa, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

8.0 out of 10
Very good
(3 reviews)
  • 977 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Condo, 3 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed) | Premium bedding, in-room safe, desk, soundproofing

Condo, 3 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1300 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Condo, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed) | Premium bedding, in-room safe, desk, soundproofing

Condo, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

9.0 out of 10
Wonderful
(11 reviews)
  • 930 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Osoyoos

Spirit Ridge, in The Unbound Collection by Hyatt places you next to Nk'Mip Desert Cultural Centre and within a 5-minute walk of other popular sights like Sonora Dunes Golf Club. This 226-room, 4-star resort has a golf course, a winery, and a full-service spa.
View more Resorts in OsoyoosOpens in a new window

What's nearby

  • Nk'Mip Desert Cultural Centre - 2 min walk - 0.1 miles
  • Sonora Dunes Golf Club - 3 min walk - 0.2 miles
  • Nk'Mip Cellars - 4 min walk - 0.3 miles
  • Osoyoos Lake - 10 min walk - 0.6 miles
  • Rattlesnake Canyon - 3 min drive - 1.5 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 132 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Junction 3 - ‬5 min drive
  • ‪A&W Restaurant - ‬8 min drive
  • ‪The Owl Pub - ‬7 min drive

About this property

Spirit Ridge, in The Unbound Collection by Hyatt

Beach resort with outdoor pool, near Nk'Mip Desert Cultural Centre
Spirit Ridge, in The Unbound Collection by Hyatt features a golf course, a winery, and a full-service spa. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this beach resort include an outdoor pool, a children's pool, and a 24-hour gym.
Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include kitchens, fireplaces, and sofa beds.
Guests can play rounds at the 9-hole golf course. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Solterra Desert Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property grounds
Watermark Beach Resort
  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.6 out of 10, Exceptional, 1,186 reviews
$108 nightly
The price is $126
Nov 28 - Nov 29
Total with taxes and fees
Watermark Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:30 AM for a fee: CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bear, Fish, Root & Berry

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Private wine tours
  • Pro golf shop
  • Steam room
  • Vineyard
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Wine tours
  • Winery
  • Yoga classes

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Firepit
  • In a regional park
  • In the mountains
  • On a lake
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30.00 per accommodation, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately CAD 15 to 25 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Spirit Ridge
Spirit Ridge Resort
Spirit Ridge Vineyard
Spirit Ridge NK'MIP Resort Osoyoos
Spirit Ridge Vineyard Resort
Spirit Ridge Vineyard Resort Osoyoos
Spirit Ridge Osoyoos
Spirit Ridge NK'MIP Resort
Spirit Ridge NK'MIP Osoyoos
Spirit Ridge NK'MIP
SPIRIT RIDGE Unbound Collection Hyatt Hotel Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Resort Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Resort
SPIRIT RIDGE Unbound Collection Hyatt
SPIRIT RIDGE in the Unbound Collection by Hyatt
SPIRIT RIDGE Unbound Collecti
Spirit Ridge in The Unbound Collection by Hyatt
Spirit Ridge, in The Unbound Collection by Hyatt Resort
Spirit Ridge, in The Unbound Collection by Hyatt Osoyoos

Frequently asked questions

Is a free cancellation option available at Spirit Ridge, in The Unbound Collection by Hyatt?

Spirit Ridge, in The Unbound Collection by Hyatt offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Spirit Ridge, in The Unbound Collection by Hyatt?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Spirit Ridge, in The Unbound Collection by Hyatt on Dec 2, 2025 start from $114.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Spirit Ridge, in The Unbound Collection by Hyatt?

This resort is located in Osoyoos, just steps from Nk'Mip Desert Cultural Centre and Tumbleweed Co, and within a short walk of Nk'Mip Cellars. You'll also find Osoyoos Lake and The Village less than a mile away.

Will I be able to park at Spirit Ridge, in The Unbound Collection by Hyatt?

Yes, self parking is offered for free at the resort. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Is there a spa at Spirit Ridge, in The Unbound Collection by Hyatt?

Solterra Desert Spa is the resort's spa and services include Swedish massages, deep-tissue massages, couples treatments, and hydrotherapy.

Does Spirit Ridge, in The Unbound Collection by Hyatt feature a casino?

No, Spirit Ridge, in The Unbound Collection by Hyatt doesn't have a casino.

Will I find an indoor pool at Spirit Ridge, in The Unbound Collection by Hyatt?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

Is Spirit Ridge, in The Unbound Collection by Hyatt good for couples?

This lakeside resort offers many amenities for couples, including a fireplace as well as a beach bar and an outdoor pool.

Are there hot tubs at Spirit Ridge, in The Unbound Collection by Hyatt?

Yes, this resort has a spa tub.

Does Spirit Ridge, in The Unbound Collection by Hyatt have a restaurant that serves breakfast?

Yes, Spirit Ridge, in The Unbound Collection by Hyatt serves to-go breakfast for a surcharge each morning at Bear, Fish, Root & Berry.

Will Spirit Ridge, in The Unbound Collection by Hyatt allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Spirit Ridge, in The Unbound Collection by Hyatt for a fee of CAD 30.00 per accommodation, per night.

Are there connecting rooms at Spirit Ridge, in The Unbound Collection by Hyatt?

No, this resort doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Spirit Ridge, in The Unbound Collection by Hyatt?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy lake or vineyard views.

Does Spirit Ridge, in The Unbound Collection by Hyatt have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Spirit Ridge, in The Unbound Collection by Hyatt.

Reviews

Spirit Ridge, in The Unbound Collection by Hyatt Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 681 out of 1005 reviews
Rating 8 - Good. 201 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

Reviews

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property for our family vacation.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dave

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golf course was amazing. Short but had its challenges.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! We will be back :)
Stayed 4 nights in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness

Needs detailed cleaning

There were places in the bathroom that showed lack of detail attention. The toilet wasn’t brushed thoroughly and the bath tub sink had a rim of pink soap scum. The shower head had build up.
Stayed 2 nights in Aug 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had wonderful stay at this hotel. Magical views. Very nice beach. Lovely staff
Stayed 3 nights in Aug 2025

8/10 Good

Monica

Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the restaurant immensely. Our room was beautiful, quiet and spacious. It was very well appointed. The bedding was marvellous!
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Taylor

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Do not expect good service as a repeat customer. Staff and management were not accommodating what so ever. After requesting an alternate room we were promised that we would be switched first thing the following day as the hotel was at full capacity for the night. We followed up 3 times over the next 24 hours and were again told there was nothing that can be done due to the hotel being at full capacity. The hotel was almost empty. The parking garage wasn’t even at 50 percent capacity and the outdoor parking was less than 10 percent full. You could go on the hotels website and book other rooms online however the front desk staff and management continued to claim the hotel was full. This was an awful experience to say the least. This completely ruined our trip. After travelling across the country a 3rd time to stay here, it’s safe to say we won’t be back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sandeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort property in partnership with indigenous peoples is an important step forward towards reconciliation. Awesome Nkmip wine tasting (and walking in vineyards) experience. Impactful cultural centre experience. Room tastefully decorated and incredibly comfortable in all aspects
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2025

2/10 Terrible

Kaylie

Stayed 6 nights in Aug 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with generous sized suites, great view, pool amazing!!
Stayed 2 nights in Jul 2025

2/10 Terrible

Lauren

Stayed 1 night in Aug 2025

10/10 Excellent

Monica, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

6/10 Okay

Todd

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was late & we weren’t given an eta when the room was ready. Staff just said they didn’t know & they did very little to try & make up for the room not being ready. We received a call that our room was ready at 6.30pm, no apology. We were told we’d have a late check out to make up for the late check in, on the day we were checking out I went to reception to check what time our late check out was, only to be told my check out was at the regular time, after arguing about it, a late check out of 2hrs was given, very poor from the staff & again no attempt was made to apologize or try & make up for it. The resort & room was dirty & outdated. Given how much it costs to stay there $750 per night, we were expecting a clean room & the resort to be in better condition. Overall not happy with the staff or the resort. Next time we will definitely be looking at other options to stay at in Osoyoos.
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the stay we would definitely book again
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially after a pre selected checkin time I was told my room wasnt ready with not eta for when it was going to be ready. The manager took full accountability and provided me with compensation. I really appreciated his professionalism. The resort itself is quite nice with lots to do and the staff are polite. Only minor thing is that it needs a bit of a refreshing for paint, wallpaper etc
Stayed 4 nights in Aug 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible property with more than enough amenities. The property is immaculate. Our room was spacious and well maintained. We will stay here again.
Stayed 4 nights in Jul 2025

6/10 Okay

Omar

Traveled with group
Liked: Cleanliness, amenities
Nice property, staff were kind but not helpful. Chromecast in the room didn’t work for us and they didn’t send people to our room to fix it after 5 separate times we asked them to.
Stayed 2 nights in Jul 2025