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The Westin Osaka

4.0 out of 5.0

Recent guest reviews

This hotel is located about 15 min walk from station but hotel has a free shuttle service. Everyone was so nice and you will experience true Japanese customer service. Fabulous hotel!

Check in time is at 2. we arrived at 2 promptly but was soon escorted to the lounge because our room was not ready. After an hour and a half it was ready. the room is nice, but they nickel and dime you to death. extra coffee is $2 for the room.

everything else was great but lack if in room wifi makes the experience at a quality hotel become subpar

It is a good location, but the hotel is too old. Breakfast is very expensive too.

It is a nice hotel and located a nice location. I was told that the breakfasts are included when I reserved it when I checked in I was told they are not included,

I stayed at this hotel whenever I come to Osaka. The room is very nice, clean and comfortable.

The room size was amazing and the hotel was beautiful. The staff was very helpful. The location was not the best. Walking was not an option for us because the area around the hotel was not an area we would walk through. The hotel offered a 10 minute shuttle to Osaka Station but the hours were from 7:50am to 10:00pm therefore, anytime we wanted to go to visit another city early in the morning or come back later from our traveling, we had to pay for a taxi (and taxis are very expensive in Japan!). There were no restaurants close by other than at Osaka Station and the hotel restaurant was too expensive. The biggest disappointment was that the pool was not open to children and the children's room is a baby nursery so we could not enjoy the facilities at all. I guess it was not all bad because there was no way I would pay 2100 yen per person (25 CAN) to swim in a pool after paying 200 CAN for a room! No one used the pool or fitness facilities the whole time we were there so what a waste! For a 'Western Style' hotel, that is ridiculous. I would search for a hotel in another area if I was going back to Osaka (however if I would go back to Japan, I would stay in Hiroshima, an absolutely beautiful city!).

Everybody at the hotel was very helpful and accomodating. The room is a lot larger than most other Japanese hotels. The shuttle service is very reliable and convenient. I will stay there again when I go back to Osaka!

We stayed at the Westin for 3 nights in early June on vacation. We were mostly out of the hotel during the day running around the city. The room is nice and big, but note that they only have a couple of electric plugs in the rooms, so if you have a few electronics you'll need to call down for an extension cord (and possibly an adapter if you have american 3 prong stuff). Other than this everything in the room is great, and we had a great view of the Umeda area of Osaka. There's also a really peaceful garden next to the hotel with a bunch of Koi and frogs in the ponds, and it's right next door to the Umeda sky building that has a pretty awesome "sky garden" you can go up in for only about $7.00. The walk to the train station isn't bad, through a walkway under the big train yard a couple of blocks away it only takes about 5-10 minutes to walk there. Also of note is that the location of the hotel in Google maps is not correct, but you can see the hotel from the train station if you look, so it's easy to find it if you aren't sure of the location. I'd say stay here if you get a good deal, but if you want more action, try the Swisshotel instead.

1-1-20 Oyodonaka Osaka Osaka-fu

Hotel highlights

  • Walking distance to Umeda Sky Building
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Nightclub

Located in Kita within a 5-minute walk of Umeda Sky Building, The Westin Osaka is within a mile (2 km) of other popular attractions like Osaka Science Museum. This 303-room, 4-star hotel has 3 restaurants along with conveniences like an indoor pool and free in-room WiFi. It's in central Osaka and also close to Osaka Castle and Mint Museum.


Dining

Enjoy the garden views at AMADEUS, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of The Westin Osaka's 303 recently renovated rooms provide refrigerators, minibars, and coffee makers. 32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free bottled water, and phones are also available.


Property features

The Westin Osaka features a nightclub, an indoor pool, and a fitness center. Parking is JPY 2000 per night (JPY 2000 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for JPY 1550 per person one way. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Twin Room, Non Smoking

Full 2 | Sleeps 3

Deluxe Double Room, Non Smoking

King 1 | Sleeps 2

Executive Twin Room, Non Smoking

Full 2 | Sleeps 3

Executive Double Room, Non Smoking

King 1 | Sleeps 2