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Recent guest reviews

Elegant property. Very clean. The staff were very polite and helpful. Prime location in walking distance to attractions and shopping. A very good place to stay again in the future on business or leisure trips. Highly recommended

Very central location with close short walking distance to the Osaka railway and Metro terminals along with all the shopping arcades within.

Beautiful place to stay. Big rooms and comfortable surroundings.

This is a perfectly fine hotel located 15 minutes from the train station and lots of shopping. The staff is very helpful, the concierge is great and the facilities are fine. HOWEVER, for a business hotel in a major city to have such pathetic WiFi is unacceptable. First, the WiFi system requires you to log in severall times a day. You have to remove the network from your phone and laboriously log in. Second the speed is less than 1mps. Practically unusable. When you call to complain, they apologize profusely but say many people are using the system and nothing can be done. They even sent the duty manager to our room to tell us that they were extremely sorry but there was nothing they could do but were looking into fixing the system. Unacceptable.

This hotel is located about 15 min walk from station but hotel has a free shuttle service. Everyone was so nice and you will experience true Japanese customer service. Fabulous hotel!

1-1-20 Oyodonaka Osaka Osaka-fu

Hotel highlights

  • Walking distance to Umeda Sky Building and Grand Front Osaka Mall
  • Free WiFi in rooms (speed: 50+ Mbps) and in public areas
  • Onsite dining
  • Indoor pool

Located in Kita, The Westin Osaka is adjacent to Umeda Sky Building with other popular attractions like Osaka Tenmangu Shrine within a within a few miles (5 km). This 303-room hotel has 3 restaurants along with conveniences like an indoor pool and free in-room WiFi.


Dining

Enjoy the garden views at AMADEUS, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

Guests can expect free WiFi and 32-inch LED TVs with digital channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and electric kettles are other standard amenities.


Property features

At The Westin Osaka, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, self parking is JPY 2000 per night, and there's also a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.

Room options

Luxury Double Room, 1 King Bed, Non Smoking, City View (Renovated)

1 King Bed | Sleeps 2

Deluxe Double Room, Smoking

1 King Bed | Sleeps 3

Deluxe Twin Room, Non Smoking

2 Double Beds | Sleeps 4

Executive Twin Room, Non Smoking, City View (with Club Lounge Access)

2 Double Beds | Sleeps 5

Guest reviews for The Westin Osaka

Everyone (6) Couples (1) Family (2)
5
Everyone

By on Mar 11, 2024

5
Family

Elegant property. Very clean. The staff were very polite and helpful. Prime location in walking distance to attractions and shopping. A very good place to stay again in the future on business or leisure trips. Highly recommended

By on Aug 14, 2023

5
Everyone

By on May 10, 2023

5
Everyone

By on Oct 20, 2022

5
Partner Couples

Very central location with close short walking distance to the Osaka railway and Metro terminals along with all the shopping arcades within.

By on May 29, 2019

5
Family

Beautiful place to stay. Big rooms and comfortable surroundings.

By on May 1, 2019

5
Everyone

By on Apr 29, 2019

3

good hotel, terrible wifi, inadequate response

Everyone

This is a perfectly fine hotel located 15 minutes from the train station and lots of shopping. The staff is very helpful, the concierge is great and the facilities are fine. HOWEVER, for a business hotel in a major city to have such pathetic WiFi is unacceptable. First, the WiFi system requires you to log in severall times a day. You have to remove the network from your phone and laboriously log in. Second the speed is less than 1mps. Practically unusable. When you call to complain, they apologize profusely but say many people are using the system and nothing can be done. They even sent the duty manager to our room to tell us that they were extremely sorry but there was nothing they could do but were looking into fixing the system. Unacceptable.

By , from NYC on Apr 17, 2018

5

fabulous customer service

Everyone

This hotel is located about 15 min walk from station but hotel has a free shuttle service. Everyone was so nice and you will experience true Japanese customer service. Fabulous hotel!

By , from Tokyo on Mar 19, 2016

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