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Recent guest reviews

Very central location with close short walking distance to the Osaka railway and Metro terminals along with all the shopping arcades within.

Beautiful place to stay. Big rooms and comfortable surroundings.

This is a perfectly fine hotel located 15 minutes from the train station and lots of shopping. The staff is very helpful, the concierge is great and the facilities are fine. HOWEVER, for a business hotel in a major city to have such pathetic WiFi is unacceptable. First, the WiFi system requires you to log in severall times a day. You have to remove the network from your phone and laboriously log in. Second the speed is less than 1mps. Practically unusable. When you call to complain, they apologize profusely but say many people are using the system and nothing can be done. They even sent the duty manager to our room to tell us that they were extremely sorry but there was nothing they could do but were looking into fixing the system. Unacceptable.

This hotel is located about 15 min walk from station but hotel has a free shuttle service. Everyone was so nice and you will experience true Japanese customer service. Fabulous hotel!

1-1-20 Oyodonaka Osaka Osaka-fu

Hotel highlights

  • Walking distance to Umeda Sky Building and Grand Front Osaka Mall
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Kita, The Westin Osaka is 3 mi (4.9 km) from Kyocera Dome Osaka and within a 15-minute drive of other popular attractions like Nipponbashi. This 4.5-star hotel has 303 rooms and welcomes guests with 3 restaurants, an indoor pool, and free in-room WiFi.


Dining

Enjoy the garden views at AMADEUS, one of 3 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.


Rooms

All 303 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect 32-inch LED TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free bottled water, and phones are also available.


Property features

At The Westin Osaka, guests enjoy features like an indoor pool, a fitness center, and a sauna. If you drive, self parking is JPY 2000 per night, or you can take advantage of the airport shuttle (available 24 hours) for JPY 1600 per person one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Room options

Luxury Twin Room, Smoking

2 Double Beds | Sleeps 5

Deluxe Double Room, Smoking

1 King Bed | Sleeps 3

Luxury Double Room, Smoking

1 King Bed | Sleeps 2

Executive Twin Room, Non Smoking (with Club Lounge Access)

2 Double Beds | Sleeps 5

Guest reviews for The Westin Osaka

Everyone (3) Couples (1) Family (1)
5
Partner Couples

Very central location with close short walking distance to the Osaka railway and Metro terminals along with all the shopping arcades within.

By on May 29, 2019

5
Family

Beautiful place to stay. Big rooms and comfortable surroundings.

By on May 1, 2019

5
Everyone

By on Apr 29, 2019

3

good hotel, terrible wifi, inadequate response

Everyone

This is a perfectly fine hotel located 15 minutes from the train station and lots of shopping. The staff is very helpful, the concierge is great and the facilities are fine. HOWEVER, for a business hotel in a major city to have such pathetic WiFi is unacceptable. First, the WiFi system requires you to log in severall times a day. You have to remove the network from your phone and laboriously log in. Second the speed is less than 1mps. Practically unusable. When you call to complain, they apologize profusely but say many people are using the system and nothing can be done. They even sent the duty manager to our room to tell us that they were extremely sorry but there was nothing they could do but were looking into fixing the system. Unacceptable.

By , from NYC on Apr 17, 2018

5

fabulous customer service

Everyone

This hotel is located about 15 min walk from station but hotel has a free shuttle service. Everyone was so nice and you will experience true Japanese customer service. Fabulous hotel!

By , from Tokyo on Mar 19, 2016

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