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Recent guest reviews

Beautiful hotel. Expansive lobby. Very friendly staff. Easy walk from the subway.

The staff was always amazingly helpful—best service we have received in Japan. The breakfast buffet was excellent. The rooms were a little dated though.

Is nice , location is good friendly staff , you do have to pay to use the pool .

Loved it.. clean and good location.

The Osaka New Otano offers a great location, excellent service, clean and comfortable rooms. The breakfasts were also excellent -- albeit if you tried to have breakfast between about 030-0900 there was a wait to be seated. The selection and food quality, however, made it worth the wait.

1-4-1 Shiromi Chuo-ku Osaka Osaka-fu

Hotel highlights

  • Walking distance to Osaka Castle Park and Osaka Castle
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

Located in Chuo, Hotel New Otani Osaka is a leisurely stroll from popular sights such as Osaka-jō Hall and Osaka Castle. This 525-room, 5-star hotel has 10 restaurants along with conveniences like a full-service spa and a gym.


Dining

Enjoy dining at ALL DAY DINING SATSUKI, one of 10 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafes. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

Guests can expect free wired internet and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Refrigerators, electric kettles, and free newspapers are also available.


Property features

Guests staying at Hotel New Otani Osaka enjoy access to a full-service spa, a gym, and outdoor tennis courts. Self parking is available for JPY 1200 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a spa tub, and meeting rooms.

Room options

Luxury Connecting Suite, 4 Adults, Castle View

4 Large Twin Beds | Sleeps 6

Japanese Suite, Non Smoking, City View

4 Twin Futons | Sleeps 6

Family Suite for 4 People Non-Smoking

4 Large Twin Beds | Sleeps 6

Family Suite for 5 People Non-Smoking

4 Large Twin Beds and 1 Twin Bed | Sleeps 7

Guest reviews for Hotel New Otani Osaka

Everyone (1) Couples (2) Family (2)
5
Partner Couples

Beautiful hotel. Expansive lobby. Very friendly staff. Easy walk from the subway.

By on Oct 16, 2023

Review comment responded on Oct 18, 2023

Thank you very much for staying at Hotel New Otani Osaka.We appreciate your high evaluation of our facility and service.We will continue to strive to improve our services with the spirit of hospitality, and we sincerely hope that you will take the opportunity to visit us again.

4
Partner Couples

The staff was always amazingly helpful—best service we have received in Japan. The breakfast buffet was excellent. The rooms were a little dated though.

By on Jul 11, 2023

5
Family

Is nice , location is good friendly staff , you do have to pay to use the pool .

By on Jun 30, 2023

5
Family

Loved it.. clean and good location.

By on Mar 30, 2023

5
Everyone

The Osaka New Otano offers a great location, excellent service, clean and comfortable rooms. The breakfasts were also excellent -- albeit if you tried to have breakfast between about 030-0900 there was a wait to be seated. The selection and food quality, however, made it worth the wait.

By on Nov 26, 2022

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