Located in Chuo, Hotel New Otani Osaka is a leisurely stroll from popular sights such as Osaka-jō Hall and Osaka Castle. This 525-room, 5-star hotel has 11 restaurants along with conveniences like a full-service spa and a gym.
What's nearby
Osaka Castle Park - 2 min walk - 0.1 miles
Osaka-jō Hall - 6 min walk - 0.3 miles
Osaka Castle - 13 min walk - 0.7 miles
Umeda Sky Building - 7 min drive - 3.4 miles
Tsutenkaku Tower - 7 min drive - 4.8 miles
Getting around
Osakajo-koen Station - 3 min walk
Morinomiya Station - 13 min walk
Kansai Intl. Airport (KIX) - 57 min drive
Restaurants
いずみホール - 2 min walk
マクドナルド - 5 min walk
PRONTO - 5 min walk
サイゼリヤ - 5 min walk
麺匠慶次 - 5 min walk
About this property
Hotel New Otani Osaka
Riverfront hotel with 11 restaurants and a full-service spa
Guests staying at Hotel New Otani Osaka enjoy access to a full-service spa, a gym, and outdoor tennis courts. If you drive, self parking is JPY 1200 per night, or you can take advantage of the airport shuttle at scheduled times for JPY 1800 per person one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a seasonal outdoor pool.
Guests can expect free wired internet and 43-inch Smart TVs with digital channels. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Refrigerators, electric kettles, and free newspapers are also available.
Recreational amenities at the hotel include outdoor tennis courts, a fitness center, and a seasonal outdoor pool.
Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, FitnessCLUB. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
Bus station shuttle (surcharge)
Limo/town car service
Covered self parking on site (JPY 1,200 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,945 for adults and JPY 2,875 for children
11 restaurants
2 bars/lounges
A coffee shop/cafe
Restaurants on site
ALL DAY DINING SATSUKI
FRENCH CUISINE SAKURA
ISSHIN
TEPPANYAKI KEYAKI
Things to do
2 outdoor tennis courts
Art gallery
Full-service spa
Gym
Seasonal outdoor pool
Shopping mall
Family friendly
Babysitting (surcharge)
In-room refrigerator
Lifeguards on site
Seasonal outdoor pool
Stroller
Conveniences
24-hour front desk
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Business services
17 meeting rooms
Outdoors
On a river
Full-service spa
Body scrubs
Facials
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Area rugs in public areas
Cobblestone flooring in public areas
Doorbell and phone notification
Elevator (43 inch wide door)
Handrails in stairways (35 inches high)
Stair-free path to entrance
Thin carpet in room
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site
More
1 building
18 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 1986
Designated smoking areas
Eco-friendly cleaning products used
Lifeguards
Locally-owned and organized tours and activities
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toothbrush and toothpaste
Towels provided
Entertainment
43-inch smart TV with digital channels
Food and drink
Electric kettle
Free bottled water
Late-night room service
Refrigerator
More
Air conditioning
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Children and extra beds
One child 3 years old or younger stays free, per registered adult, when using existing bedding
Property payment types
Important information
Fees
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately JPY 4945 for adults and JPY 2875 for children
Airport shuttle fee: JPY 1800 per person (one-way)
Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
Covered self parking fee: JPY 1200 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Pool fee: JPY 6000 per night
Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
This property uses eco-friendly cleaning products.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
The seasonal pool is open from July 12 to September 07.
Pool access available from 9:00 AM to 4:00 PM.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
No rollaway or extra beds are available.
Parking has height restrictions.
Guests with tattoos are not able to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka
Frequently asked questions
Is free cancellation available at Hotel New Otani Osaka?
Hotel New Otani Osaka offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.
How much does it cost to stay at Hotel New Otani Osaka?
As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on Jul 7, 2025 start from $145.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to do close to Hotel New Otani Osaka?
This hotel is situated in Chuo within a 10-minute walk of Osaka Castle Park and Osaka-jō Hall. You'll also find Osaka Castle and Dotonbori within a short drive.
Is there parking available at Hotel New Otani Osaka?
Yes, covered parking is offered for JPY 1,200 per night with in/out privileges. Accessible parking and bicycle parking are also available.
Is a spa located at Hotel New Otani Osaka?
FitnessCLUB is the hotel's spa and services include body scrubs, mani/pedis, and facials.
Does Hotel New Otani Osaka feature a casino?
No, Hotel New Otani Osaka doesn't have a casino.
Is there an indoor pool at Hotel New Otani Osaka?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 4:00 PM and the seasonal pool will be open from July 12 until September 07.
What amenities will couples enjoy at Hotel New Otani Osaka?
This riverfront hotel offers plenty of amenities for couples including 2 bars, a garden-view restaurant, and a full-service spa.
Does Hotel New Otani Osaka have a hot tub?
Yes, this hotel has a spa tub.
Does Hotel New Otani Osaka feature a restaurant that includes a breakfast menu?
Yes, Hotel New Otani Osaka has 11 restaurants, and serves buffet breakfast each morning for a surcharge.
Does Hotel New Otani Osaka allow pets to stay free of charge?
No, pets aren't allowed at Hotel New Otani Osaka though service animals are welcome.
Are there connecting rooms at Hotel New Otani Osaka?
No, this hotel doesn't feature connecting guestrooms.
What is the closest airport to Hotel New Otani Osaka?
The closest major airport to Hotel New Otani Osaka is Itami Airport (ITM), which is 12 mi away (28 minutes by car). Another top airport is Kobe Airport (UKB), which is located 25.9 mi away (30-minute drive).
Are there rooms with balconies that I can book at Hotel New Otani Osaka?
No, there aren't any guestrooms with balconies at Hotel New Otani Osaka.
Does Hotel New Otani Osaka offer wedding services?
If wedding bells are in your future, take advantage of the wedding venue at Hotel New Otani Osaka.
Hotel New Otani Osaka Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Mostly great service, but,
I lost my wallet in the 18th floor sky lounge. The manager found my wallet that night at a car at parking lot, but most of the money was gone.
He said he would call the police in the morning.
The manager who took over said that the hotel didn't lose the wallet and that I should contact the police.
Spacious and clean. Front service and conciergw service is great. Rooms and junior suite fittings are dated. Breakfast items are unimpressive compared to other hotels.
We had a wonderful stay. The employees were so attentive and gave us five star service. The room was nice however we wished we booked the castle view. However on the top floor there is a bar where the views are fantastic. The breakfast was a Buffett with a wide selection of western and Asian dishes. Definitely try to book the room to include the breakfast option. Fairly close to the subway station which made things convenient. However the restaurants nearby close early so there was no much choice for dinner options in the immediate area. In summary, it is a very nice hotel and we would definitely stay again.
Beautiful Hotel and very clean, staff is very friendly and helpful as well. Osaka Castle is right across the water with a wonderful view from the room. Several shops and restaurants are near by and the train station is at a walking distance. We ordered room service and dinner was delicious. Would definitely recommend and if given the chance I would stay there again.
What a wonderful stay !! The hotel Staff is the best. Our room is very spacious the Japanese bath is one real great experience. There is a Nakura train stop typical Japanese small restaurant that is so affordable and served delicious food close to the hotel.
The pajamas and hotrl goodies are the best.
I highly recommend this hotel if I ou want prace and serenity after a long exploration of the city of Tokyo. By w the way the Hotel buffet is so enjoyable with delightful choices of food.
Jeanet G.
Stayed 2 nights in Mar 2025
8/10 Good
Michael
Traveled with family
Mar 26, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall very professional service and is well maintained for an older hotel suitable for more business stays over family. The main reason for the low score on facilities is that the pool and healt facilities was restricted no guests under 18 that wasn't clearly communicated on check in and neither on their website or Expedia's listing of this hotel
Very beautiful hotel. When we first arrived we thought we went to the wrong hotel with how nice it looked. Staff greeted us as soon as we got off the taxi. They helped bring our luggage to the front desk to check in, check in was very fast and seamless and they brought out luggages upstairs for us. They upgraded our room to a bigger size which was very nice since it gave us room to spread out with our luggages. They have two(maybe three) restaurants in the hotel so if you wanted to get food without leaving the hotel there’s options. Our only complaint is that the rooms does look older than what we expected since seeing the lobby of the hotel. The beds were on the harder side and pillows were kind of flat. The train station is a 5 mins walk from the hotel and there’s a 7/11 right around the corner from the hotel. Overall, I would recommend if you’re looking to stay in Osaka.
The room was spacious and clean, and included nice amenities like a morning newspaper, a welcome drink at the bar and morning coffee via room service. Service was excellent as well. The pool and fitness centre staff are also very helpful and made for a pleasant experience. Of course the view of Osaka castle is also beautiful, especially at night.