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Located in Osaka Castle, Hotel New Otani Osaka is within a mile (2 km) of popular sights such as Osaka Castle and Mint Museum. This 4-star hotel welcomes guests with 525 rooms and conveniences like an outdoor pool, an indoor pool, and free in-room WiFi. Located centrally in Osaka, it's also close to Osaka Science Museum and Osaka Museum of History.

Dining

Enjoy dining at ALL DAY DINING SATSUKI, one of 10 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Start your day off with breakfast, available for a fee.

Rooms

All 525 rooms feature refrigerators, electric kettles, and free newspapers. Guests can expect LCD TVs with pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include free bottled water, phones, and desks.

Property features

Hotel New Otani Osaka features an indoor pool, an outdoor pool, and a health club. If you drive, self parking is JPY 1200 per night, and there's also a train station shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and outdoor tennis courts.

Highlights

  • Close to Osaka Castle and Mint Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool and indoor pool

Hotel Amenities

Hotel Amenities

The business-like exterior of this 18-story hotel belies the variety of recreational amenities it holds, including a rooftop European-style garden, two pools, and a health club with fitness center (surcharges apply). A hallway of boutiques includes an antique jewelry store, florist, and a bridal salon where wedding services and attire are offered for both modern and traditional Japanese weddings (held in an on-site chapel). A convenience store, ATM/cash machine, concierge desk, and tours/ticket assistance are available.

Self-parking is available in a secured, covered parking garage. Fees apply; fees do not include tax and are subject to change without prior notice. Nearby parking is also available.

A variety of business services are available, including a conference center and meeting facilities that measure 2,325 sq feet (216 sq meters). Other services include express parcel/post and international courier. Audio-visual equipment is available upon request. Complimentary wireless Internet access is available throughout the property for registered guests only.

  • ATM/banking 
  • Outdoor seasonal pool 
  • Indoor pool 
  • Steam room 
  • Sauna 
  • Spa tub 
  • Health club 
  • Safe-deposit box at front desk 
  • Total number of rooms - 525 
  • 24-hour front desk 
  • Porter/bellhop 
  • Gift shops or newsstand 
  • Hair salon 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Number of floors - 18 
  • Number of bars/lounges - 3 
  • Breakfast available (surcharge) 
  • Wedding services 
  • Number of coffee shops/cafes - 2 
  • Fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Luggage storage 
  • Meeting rooms 21 
  • Self parking (surcharge) 
  • Train station pickup (surcharge) 
  • Conference space size (meters) - 216 
  • Number of restaurants - 10 
  • Conference space size (feet) - 2325 
  • Outdoor pool 
  • Designated smoking areas 
  • Garden 
  • Outdoor tennis courts - 2 
  • Year Built 1986 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Free WiFi 
  • Free wired high-speed Internet 
  • Pay movies 
  • Room service (limited hours) 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Slippers 
  • Electric kettle 
  • Private bathroom 
  • Free cribs/infant beds 
  • Desk 
  • Pillow menu 
  • LCD TV 

Where to Eat

East and West are evenly represented at the hotel's 10 dining venues, which cover everything from traditional Japanese and Chinese cuisines to Western-style buffets and fine French dining.

French Cuisine Sakura - Top-floor French restaurant with Osaka-city views. Small candlelit tables and servers in formal uniforms promote a quiet, refined atmosphere. Complemented by selections from a 200-bottle wine cellar, à la carte French cuisine includes seasonal specialties such as duckling leg in red wine sauce. Open for lunch and dinner.

All Day Dining Satsuki - Floor-to-ceiling windows overlook gardens and lend light to floral-themed decor. Serves Western buffet breakfast, and both Japanese and Western à la carte menus for lunch and dinner.

Four Seasons - Evening piano music complements panoramic views of Osaka Castle and the city skyline. Drinks and light meals served daily.

Taikan En - Chinese cuisine.

Keyaki - Teppan grill.

Kagairo - Japanese style restaurant.

Mikan - Kushi (skewered vegetables, meat, fish) and wine.

Isshin - Sake and Japanese à la carte.

SATSUKI LOUNGE - Tea and cocktail lounge.

The Castle - Main bar.

Patisserie SATSUKI - Pastries.

Nearby Things to Do

An outdoor seasonal pool and a 1,600-square-meter European garden are set on one of the hotel's rooftops. Guests have access to a health club, 20-meter indoor pool, Finnish sauna, and Japanese hot bath. The hotel charges a per-person admission fee for use of the fitness club between Noon and 8 PM. The health club comprises men's and women's locker and lounge rooms, a fitness room with weight-training equipment, treadmills, and bikes, plus an aerobics/stretching room. Training shoes and fitness clothes are available free of charge at the staffed desk and are recommended for use.

A paved path takes joggers and walkers along the adjacent Neyagawa River, or guests can relax in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Only service animals are allowed

No rollaway/extra beds available

Parking height restrictions apply

Additional policies and fees may apply when booking more than 15 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the office using the number on the reservation confirmation received after booking.

Fees

A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: JPY 3920 per person (approximately)
  • Self parking fee: JPY 1200 per night (in/out privileges)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Facilities fee: JPY 3780 per person and includes use of:
- Fitness facilities
- Sauna
- Spa tub
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel New Otani Osaka
  • Hotel Osaka New Otani
  • Hotel Otani Osaka
  • New Hotel Otani Osaka
  • New Otani Hotel Osaka
  • New Otani Osaka
  • Osaka Hotel New Otani
  • Osaka New Otani Hotel
  • Osaka Otani Hotel
  • Otani Hotel Osaka
  • Hotel New Otani

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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