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Best Western Hotel Fino Osaka Shinsaibashi

3.5 out of 5.0

Recent guest reviews

If you are staying less than a week, and don't mind living out of your suitcase, this is the perfect place. The front door is less than forty feet from a 7eleven mini-market. The subway is two minutes away. Shinsaibashi shopping mall (a mile long) is a leisurely seven minute walk away. Dontonbori restaurant street is a casual ten minute stroll and Namba train station, which will connect you with the rest of Japan is a fifteen minute walk. Our room was about one hundred twenty U.S. dollars a night. It was small but well appointed and squeaky clean. It was so quiet that we felt like we were the only people in the hotel. Don't miss the all-you-can-eat breakfast buffet; complete, delicious and well thought out, eleven U.S. dollars. Would we stay there again? In a heartbeat.

I have stayed at this hotel around end of March and stay for 3 nights. The location was good, close to Crysta underground shopping street, subway and Dotonbori area. Not surprise at all the room and the bathroom quite tiny but I heard it's normal in Japan :) The wifi was not that good but the staff quite nice and helpful even though they can't speak English fluently. The hotel also has a coin laundry facility but while we were there one of them broken and the dryer not function well, I won't suggest you to use this facility as our clothes still wet once we finish.

We just stayed at this Best Western Hotel in Shinsaibashi. Typical small room that I would stay it's "Japan" standard. It's closest to exit 3, Nagahoribashi station, Nagahoritsurumiryokuchi/Sakaisuji subway lines. In fact, you can walk from Namba to Shinsaibashi (Shinsaibashi station) through the Crysta underground shopping street to nearest the hotel.

We stayed 3 nights here in Best Western Hotel Fino Osaka. Location is good and near Shinsaibashi shopping centre, Dotonbori, mtr (exit 5a) and 7/11. The room is very clean. Courteous staff. We love their breakfast buffet. During our stay, wifi was not that good but we don't mind at all since we rented pocket wifi. We are looking forward to stay here in our future visit.

Our stay with best western gets a four star rating due to its super convenient location and helpful staff. But we must say the pillows were like a goldilocks story without the just right. Too hard or too soft, but we've been told that is Japan. Yes the rooms are tight, but it's Japan. And you can always chose a twin room which the hotel upgraded our teenaged kids to at no cost because it was not peak time. Definitely ask for advice at reception if you want well priced good local food. We had okonomyaki just two mins walk away. Yum!! Breaky adequate. Healthy options and nice staff. Thanks best western! Fabulous base for our awesome holiday.

Good location, 2 train rides to airport. really tight rooms. only double beds or at least we had 4 rooms that were all double beds. dont have space to keep bag open so I get stuff then close bag so we will have space to walk.

We stayed for one night at this hotel and we can say that this hotel had a great service. First, the hotel has English speaking staff who are very helpful in giving you information. It was located at a walking distance to shinsaibashi and a MRT station. The room is quite standard (Japan standard) in term of space, but our room has at least a big enough bed for two. Room ameneties are complete like other Japan hotels, you don't have to bring bath soap. Last but not least, a convinience store is located in front of the hotel and a 24 hours fast food restaurant is also located nearby the hotel (in case you are too busy travelling and forgot to have dinner). In short.. it is a great hotel to stay in Osaka.

Small hotel in a side Street but only five minutes walk from major major shopping center in Osaka. Small but ckean and comfortable. Close to two main subway lines running to and from downtown Umeda and famoud historic Osaka castle.

Believe it or not we have stayed at other Best Western properties in Europe and they were very nice. This property is Osaka was an easy access to restaurants, subway and shopping strip. The staff were really great. Very helpful and so nice. We didn't have the breakfast during our stay unfortunately we walked to Starbucks in the subway below. Another area to find eateries. Not hard to find restaurants in the area. Actually great locations to find restaurants. Subway can be tricky. Of course by the time we were leaving we figured out the subway system. During our stay it was always raining but the hotel offers umbrellas for guests at the lobby which was convenient and nice. There was a 7 Eleven accross the way which was also convenient to get snacks or water. The one thing lacking in the room was a closet. Still not enough space for luggages as rooms in Japan are tiny. But we realize to book for a two beds instead of double bed. You at least have more space. Granted you might have to sleep in seperate beds but there has to be a compromise if your a couple traveling. Otherwise your cant open your luggages. Overall we had a pleasant stay with this Best Western Property.

My friend and I stayed here for 3 days at the end of our 4 week trip to Japan. As has been said in other reviews, the location is great. Yes, the room and bathroom were small, but this had become the norm for us during our trip and didn't really worry us.The front desk staff were very helpful and friendly. The breakfast buffet was pretty average, in our opinion. Most of the hot/warm options were stone cold. The coffee was good. We found the housekeeping situation disappointing. Our room didn't get cleaned until almost 4.00 pm each day. We usually had an early start to our day and returned to the room to relax at about that time, before going out again. We were interrupted by the housekeepers and had to leave the room while they cleaned. Not sure if this was an unusual situation or the norm.

1-2-19 Higashi-shinsaibashi Osaka Osaka-fu

Hotel highlights

  • Walking distance to Shinsaibashi Shopping Arcade
  • Free WiFi and wired Internet in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Located in Chuo within a 5-minute walk of Shinsaibashi Shopping Arcade, Best Western Hotel Fino Osaka Shinsaibashi is within a mile (2 km) of other popular attractions like Osaka Museum of History. The 179 rooms at this 3.5-star hotel include refrigerators, coffee makers, and LCD TVs. It's in central Osaka and also close to Osaka Science Museum and Osaka Castle.


For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


All of Best Western Hotel Fino Osaka Shinsaibashi's 179 soundproofed rooms provide refrigerators, coffee makers, and phones. 26-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. In-room massages are available, and rooms also include desks.

Property features

Best Western Hotel Fino Osaka Shinsaibashi features free WiFi in public areas, free newspapers, and laundry facilities. Self parking is offered for JPY 2500 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables.

Room options

Standard Room, 1 Double Bed, Smoking

Full 1 | Sleeps 2

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Deluxe Room, 1 Double Bed, Smoking

Full 1 | Sleeps 2

Deluxe Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 551 reviews