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Hotel Keihan Universal Tower

3.5 out of 5.0

Recent guest reviews

The hotel is just besides the USJ entrance and there are some food options nearby. It is also besides the train station. Very convenient if planning to visit USJ. Price is however on the high side and those travelling with kids will be charged even for using existing bed.

This hotel is literally few steps from the Universal Studio gate. Lots of shops and restaurants around it. It's a huge hotel and that results in average quality of customer service. The room is too tight and the beds are horrible. It's like one of those you use in the hospital. Thin, squicky mattress. But again its few steps from universal and restaurants.

Not very happy with this accomodation. Room is very small, there’s no space at all for luggages. Shower and bathroom are also very small. Location is good, just walking distance to Universal Studio Japan and also Takoyaki museum which have lots of different kinds of takoyaki.

This is best hotel we stayed in Japan. We arrived early so we were allow check in but room not ready till late afternoon. That’s fine, cos they look after our luggage and then delivered to our room when ready. It was so close to Universal Studio. Only 5 mins walk to Universal Studio. Many Restaurants at the doorstep. Also train station is downstairs. Super handy. Will definitely stay again in the future.

This hotel is located right outside Universal Studios. Can't beat it for convenience. Plenty of restaurants right outside on the street leading to US. This hotel is huge and the lobby is actually located on the upper floors. This hotel serves plenty of foreign guests so they have English speaking foreign staff on hand to help. The room was large and could fit 4 beds. We parked right outside the hotel on the street level. The hotel is huge and it can get pretty crowded at times to check in and out. Definitely would stay again.

Holidaying in Osaka after Bali trip cancelled due to Volcano. Stayed at Universal Keihan Tower as it was no in CBD area and had ok reviews from Tripadvisor. Taxi from Osaka Station late at night. Check in polite and friendly. Obvious after a few days it is the choice of Japanese to stay, ergo not may westerners stay here. Ok by me. Good and plenty of choice for breakfast each day. Located right at Universal Studio front door, spoilt for restaurant and cafe choices. Room cleaned and tidied each day, to hight standard. Very helpful information desk. Good trip by Captain Line across the river to Aquarium and Huge Ferris Wheel. Easy to get around by train to anywhere, forever polite and helpful station staff everywhere, just ask them and they will help you. Only on English Channel through on TV, CNN news which keeps repeating, the other is repeats, of the same episode of Harry Potter. Bed really hard for a westerner as with the Pillow. Got used to it after 5 nights but a bit sore and creaky from the experience.

Just checked out after 2 nights ,so Miss 9yo got to spend a day at USJ. Couldn’t find fault with Hotel. Check is at level 4, ground entrance is at level 3. Staff usual efficient service. Pre-booked with Agoda as had a great deal. Check in took less than 2 min. Our room on 20th floor. Great views of USJ. Great views of Osaka really. One of my favourites was spa on level 32. Onsen and massage services. Prices very reasonable and onsen ticket valid until following morning. So can have 2 sessions for the one price. Drink included , so I enjoyed a great view of Osaka at night with a beer. Hotel has no room service. This I was surprised with until I realised the strip of restaurants and a Lawson beside hotel between universal city station and USJ. Our deal included breakfast. We had a choice of levels 31 or 3. Did both of these. Same food at both. Obviously awesome views at level 31. Level 3 taxi / street entrance. Easy escape to get a taxi for an early train to Hiroshima. Side note, taxi from Hotel to Shin-Osaka ¥3800. Arrived by train. Literally 3 min from universal city station. Taxi allowed decent departure time with breakfast. Did do themed buffet on first night. Ok, nothing special. Food fresh, dining on the street outside a better option. If I’m ever in Osaka to go to USJ, I’ll be back.

Although I live in Nara, I stayed here on my birthday just so I wouldn't have to spend the time to go home after a long day at USJ. The mattresses were hard, but okay just for one night. Lots of channels on the TV, and I found a couple in Chinese and English for the Japanese-language impaired. Mini fridge under the TV and small safe in the closet. No free bottled water in the room, but there is a Lawson convenience store on the 3rd floor entrance that is open 24/7. Lots of bathroom amenities: huge bottles of shampoo, conditioner, and body soap, body sponges, hair clips, cotton swabs, hair brushes, and a hair dryer. The hair dryer needs to be upgraded from "blowing out some hot air" to "I will dry your hair in under 4 minutes". The shower was easy to operate, but didn't have the power that I prefer. The door keys are paper with a magnetic strip on them, and you get to keep your keys at the end of your stay. Interesting souvenir. I don't know if this was normal, but we had to check in on the 4th floor and check out on the 3rd (check out on the 3rd floor was only available for those who had already settled their bill). The 3rd floor is the entrance where the Lawson is. I believe the 3rd floor is also where the taxis drop you off. The hotel is about a 20 second walk from the Universal City Station on the JR line.

Located right next to the park so convenient. Car parking available on site for a fee. Rooms were large but tired and a bit shabby. Bathroom was standard western style. Sheets clean and crisp. Good view of park and water from high floor. No USB outlets in the room. Beds were hard and rather odd pillow filled with what felt like bean bags? All in all an uncomfortable night, and probably would not stay again, but maybe opt for the Hotel At the Front. No discount at park for guests or early access. Buffett breakfast was OK but limited western food but I great choice for Japanese style.

When we got a good deal on bookings.com, we didnt know what to do. But I must say it was the best decision to start our tour from here. The location of the hotel is excellent. It just two minutes from the train station (Universal station). You can get a direct train from Osaka after 16:00 or before 13:00. The staff was very helpful. The breakfast had lots of variety as well.

6-2-45, Shimaya, Konohana-ku Osaka Osaka-fu

Hotel highlights

  • Walking distance to Universal Studios Japan®
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Konohana, Hotel Keihan Universal Tower is adjacent to Universal CityWalk® Osaka and within a 5-minute walk of other popular sights like Universal Studios Japan®. The 641 rooms at this 3.5-star hotel include refrigerators, electric kettles, and TVs. Tempozan Park is also nearby.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM. This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

All 641 air-conditioned rooms feature refrigerators, electric kettles, and safes. Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Phones and desks are also standard.


Property features

A sauna and free WiFi in public areas are featured at Hotel Keihan Universal Tower. Self parking is offered for JPY 2400 per night. Helpful staff is there to provide a safe deposit box at the front desk, as well as offer insight about the area.

Room options

High Floor Standard Twin Room (Non-Smoking)

Twin 2 | Sleeps 4

High Floor Standard Double Room (Non-Smoking)

Full 1 | Sleeps 3

High Floor Deluxe Twin Room (Non-Smoking)

Twin 2 | Sleeps 3

High Floor Standard Triple Room, 2 Beds + 1 Extra Bed (Non-Smoking)

Twin 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 1074 reviews