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Recent guest reviews

A quick walk from your room to Universal Studios City-Walk and main park entrance was very convenient. Quick and very easy access to the train system for travel to some of the local areas such as Osaka and Kyoto. The room is a bit small if you are not used to hotel rooms in Japan but, easily endured for short visits.

The property itself was great and so was the customer service. The issue was the free wifi. The bandwidth couldn't support all the users on my floor so it would go in and out quite a bit. It would go completely out by 9PM and come back around 10am the next morning. The best day for wifi was Sunday. I suppose it was because people were checking out. The front desk did their best to reboot the router, but the wifi was just slow and would cut in and out. Maybe it was just the room I was in. I'm not sure, but I would suggest getting a portable wifi pod from the airport of you want use wifi a lot like we do. Otherwise the hotel was great and close to the train station which was a bonus as numerous restaurants and my favorite convenience store, Lawsons.

Apparently there is no way to schedule taxi or other transportation to the airport early. I had a 0955 flight and was told thsts to early. The airport is an hour away and i could not schedule a taxi till 0800. Luckily my flight was delayed and i happened to find a taxi outside. Other than that its tight near the park and restaurants.

Beds were very hard and pillows were uncomfortable.

6-2-45, Shimaya, Konohana-ku Osaka Osaka-fu

Hotel highlights

  • Walking distance to Universal Studios Japan and Universal CityWalk Osaka
  • Free WiFi in public areas
  • Onsite dining
  • Spa services

Located in Konohana, Hotel Keihan Universal Tower is adjacent to Universal CityWalk Osaka and within a 5-minute walk of other popular sights like Universal Studios Japan. This 641-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a 24-hour front desk, and a microwave in a common area.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

All 641 air-conditioned rooms provide refrigerators, safes, and phones. 26-inch TVs come with cable channels. Bathrooms have hair dryers, free toiletries, and toilets with an electronic bidet. Desks are also included.


Property features

Hotel Keihan Universal Tower features free WiFi in public areas, spa services, and microwave in a common area. Self parking is offered for JPY 3000 per night. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this hot springs hotel include a TV in a common area and a vending machine.

Room options

Adjoining Rooms (Non-Smoking)

6 Twin Beds | Sleeps 6

High Floor Superior Quadruple Room, 2 Beds + 2 Extra Beds (Non-Smoking)

2 Twin Beds | Sleeps 8

Run of the House 3 guests

3 Twin Beds | Sleeps 6

High Floor Superior Twin Room, Non Smoking

2 Twin Beds | Sleeps 4

Guest reviews for Hotel Keihan Universal Tower

Everyone (6) Family (2)
5
Family

A quick walk from your room to Universal Studios City-Walk and main park entrance was very convenient. Quick and very easy access to the train system for travel to some of the local areas such as Osaka and Kyoto. The room is a bit small if you are not used to hotel rooms in Japan but, easily endured for short visits.

By on Dec 2, 2019

5
Family

The property itself was great and so was the customer service. The issue was the free wifi. The bandwidth couldn't support all the users on my floor so it would go in and out quite a bit. It would go completely out by 9PM and come back around 10am the next morning. The best day for wifi was Sunday. I suppose it was because people were checking out. The front desk did their best to reboot the router, but the wifi was just slow and would cut in and out. Maybe it was just the room I was in. I'm not sure, but I would suggest getting a portable wifi pod from the airport of you want use wifi a lot like we do. Otherwise the hotel was great and close to the train station which was a bonus as numerous restaurants and my favorite convenience store, Lawsons.

By , from Seoul on Dec 1, 2019

4
Everyone

By on Oct 26, 2019

5
Everyone

By on Oct 11, 2019

3
Everyone

By on Apr 23, 2019

Review comment responded on May 3, 2019

この度はホテル京阪 ユニバーサル・シティにご宿泊頂きありがとうございます。またお褒めのお言葉を頂戴いたしました事、重ねて御礼申し上げます。お客様からの温かいお言葉は私どもにとって何よりの励みとなっております。頂いたお言葉に恥じぬよう、今後も向上に努めて参ります。 再びお会いできる日をお待ちしております。ご投稿ありがとうございました。 ホテル京阪 ユニバーサル・シティ

3
Everyone

Apparently there is no way to schedule taxi or other transportation to the airport early. I had a 0955 flight and was told thsts to early. The airport is an hour away and i could not schedule a taxi till 0800. Luckily my flight was delayed and i happened to find a taxi outside. Other than that its tight near the park and restaurants.

By , from KOREA on Jan 27, 2019

Review comment responded on Feb 17, 2019

Thank you for staying with us. We are delighted that you liked our hotel. And we appreciate the compliment. Your kind words are a great motivation for us. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to seeing you again soon! At last we appreciate you took the time to write this review. Best regards, HOTEL KEIHAN UNIVERSAL TOWER

5
Everyone

By on Jan 3, 2019

Review comment responded on Jan 8, 2019

この度はホテル京阪 ユニバーサル・タワーにご宿泊頂きありがとうございます。 また、お忙しい中フィードバックにお時間を頂戴し、重ねて御礼申し上げます。 今後もより一層お客様にご満足いただけるように、日々努めてまいります。 またお会いできる日をスタッフ一同、心よりお待ち申し上げております。ご投稿ありがとうございました。

4
Everyone

Beds were very hard and pillows were uncomfortable.

By on Nov 18, 2018

Review comment responded on Nov 23, 2018

Thank you for staying at our hotel. However, we sincerely apologize for causing you to point these things out to us. We value your opinion, and will use it to better our hotel. We look forward to your next stay. At last we appreciate you took the time to write this review. Best regards,

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