Alpstay - Chalet Hotel Hartmann - Adults Only

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Photo gallery for Alpstay - Chalet Hotel Hartmann - Adults Only

Rooftop terrace
Free daily buffet breakfast
Junior Suite, 1 Queen Bed, Terrace, Mountain View | View from room
Front of property
Sauna, steam room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Bar

Explore the area

View in a map
Via Rezia 308, Ortisei, BZ, 39046
  • Place, Luis Trenker Promenade
    โ€ช6 min walkโ€ฌ
  • Place, Alpe di Siusi Ski Area
    โ€ช14 min walkโ€ฌ
  • Place, Ortisei-Furnes Gondola
    โ€ช3 min driveโ€ฌ
  • Airport, Bolzano (BZO)
    โ€ช40 min driveโ€ฌ

Room options

Standard Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Panoramic Double Room, Terrace, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Junior Suite, 1 Queen Bed, Terrace, Mountain View

  • Mountain view
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Ortisei

Alpstay - Chalet Hotel Hartmann - Adults Only is adjacent to popular attractions such as Dolomites and Val Gardena. This 9-room, 3-star hotel welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Luis Trenker Promenade - 6 min walk - 0.4 miles
  • Alpe di Siusi Ski Area - 14 min walk - 0.8 miles
  • 2 St. Ulrich - Furnes 1736m - 19 min walk - 1.0 mile
  • Ortisei-Furnes Gondola - 3 min drive - 1.6 miles
  • Seceda Ski Area - 3 min drive - 1.6 miles

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 25 min drive
  • Kranebitten Airport (INN) - 116 min drive

Restaurants

  • โ€ชVedl Mulin - โ€ฌ14 min walk
  • โ€ชHaiti - โ€ฌ14 min walk
  • โ€ชRistorante Mont Sรซuc - โ€ฌ28 min drive
  • โ€ชCafe Corso - โ€ฌ15 min walk
  • โ€ชTuronda PIZZA-Bistrot-Drinks - โ€ฌ19 min walk

About this property

Alpstay - Chalet Hotel Hartmann - Adults Only

Guests of Alpstay - Chalet Hotel Hartmann - Adults Only enjoy features like a full-service spa, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking, along with a free ski shuttle. Helpful staff can provide tour or ticket assistance and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and pet-sitting services. Other amenities at this adults-only hotel include a terrace, a vending machine, and a picnic area.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Safes are also available. Change of bedsheets is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Full-service spa
  • Optional ski privileges
  • Scooter/moped rentals
  • Ski passes
  • Ski storage

Conveniences

  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Hardwood flooring in public areas
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Locally sourced food prioritized
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Late check-out fee: EUR 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 28 2026 to May 30 2026 (dates subject to change).

Access methods

Staffed front desk, lockbox

Pets

  • This property welcomes pets for EUR 25 per pet, per day
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls and pet-sitting services are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 14 are not permitted to stay at this adults-only property (only guests 14 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 15
Driving? This property offers free parking.
Property Registration Number IT021061A1YW8PFOAI

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted.ย 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hartmann Ortisei
Hartmann โ€“ Adults Only Ortisei
Hotel Hartmann Ortisei
Hartmann Hotel Ortisei, Italy - Val Gardena
Chalet Hotel Hartmann Adults Ortisei
Chalet Hotel Hartmann Adults
Chalet Hartmann Adults Ortisei
Chalet Hartmann Adults
Chalet Hotel Hartmann โ€“ Adults Only Hotel
Chalet Hotel Hartmann โ€“ Adults Only Ortisei
Chalet Hotel Hartmann โ€“ Adults Only Hotel Ortisei

Frequently asked questions

What is there to do close to Alpstay - Chalet Hotel Hartmann - Adults Only?

This hotel is located in Ortisei, just steps from Dolomites and Val Gardena. You'll also find Ortisei-Furnes Gondola and Seceda Ski Area within a short drive.

How much does it cost to stay at Alpstay - Chalet Hotel Hartmann - Adults Only?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Alpstay - Chalet Hotel Hartmann - Adults Only on Jun 30, 2026 start from $305, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Alpstay - Chalet Hotel Hartmann - Adults Only?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Alpstay - Chalet Hotel Hartmann - Adults Only?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Alpstay - Chalet Hotel Hartmann - Adults Only have a casino at the property?

No, Alpstay - Chalet Hotel Hartmann - Adults Only doesn't have a casino.

Is there an indoor pool at Alpstay - Chalet Hotel Hartmann - Adults Only?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Alpstay - Chalet Hotel Hartmann - Adults Only?

Amenities that appeal to couples at this adults-only hotel include a down comforter as well as a bar/lounge and a sauna.

Are there hot tubs at Alpstay - Chalet Hotel Hartmann - Adults Only?

No, but guests can enjoy a steam room at this hotel.

Does Alpstay - Chalet Hotel Hartmann - Adults Only have a restaurant with a breakfast menu?

Yes, Alpstay - Chalet Hotel Hartmann - Adults Only serves free buffet breakfast each morning from its snack bar.

Does Alpstay - Chalet Hotel Hartmann - Adults Only allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Alpstay - Chalet Hotel Hartmann - Adults Only for a fee of EUR 25 per pet, per day. The property also provides pet-sitting services and food and water bowls.

Are there connecting rooms at Alpstay - Chalet Hotel Hartmann - Adults Only?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Alpstay - Chalet Hotel Hartmann - Adults Only?

The closest major airport to Alpstay - Chalet Hotel Hartmann - Adults Only is Bolzano Airport (BZO), which is 27.8 mi away (62 minutes by car).

Can I book a room with a balcony at Alpstay - Chalet Hotel Hartmann - Adults Only?

Yes, some guestrooms at Alpstay - Chalet Hotel Hartmann - Adults Only offer a terrace and may feature mountain views.

Alpstay - Chalet Hotel Hartmann - Adults Only Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 68 out of 81 reviews
Rating 8 - Good. 12 out of 81 reviews
Rating 6 - Okay. 1 out of 81 reviews
Rating 4 - Poor. 0 out of 81 reviews
Rating 2 - Terrible. 0 out of 81 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellentโ€” the comfortable bed; fantastic breakfast; helpful staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous room, staff were so helpful and kind. Close to public transit for easy to/from center of town. Truly a little gem in the Dolomites!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at The Hartmann!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service
Excellent communication, informative, accommodating and super friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was perfect. The staff was super helpful with any questions and the accommodations were A . We would definitely stay here again!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable Hotel. Breakfast was delicious. The staff was friendly and helpful. The walking path behind the Hotel leads to downtown. A 10 minute walk.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and up to date hotel. A little walk to town but there was a pedestrian walking path right below the hotel. The path puts you directly in the heart of the town and the Seceda gondola. Very helpful front desk. Lovely stay!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

From check- in with snacks to checkout after a huge breakfast.... and everything's in between, 10+! The breakfast was huge and delicious. Very close to the gondola rides (you could easily walk there but we took the bus). Also loved the spa. Book it! You won't regret it!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

I needed step by step instructions by car, and dark, and gps wouldn't work. They were so patient and sweet and the owner came by at night to make sure we were okay, since it was late. Great caring people! Front desk young lady the next day was also extremely helpful and sweet. Breakfast was huge with great variety and taste! Strongly recommend
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities
Boa localizaรงรฃo, quarto perfeito com vista inesquecรญvel para Ortisei, cama, amenidades e cafรฉ da manhรฃ maravilhosos; alem de um spa com sauna incrรญvel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cheolmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์˜ค๋ฅดํ‹ฐ์„ธ์ด ๋งˆ์„์—์„œ ์กฐ๊ธˆ ๋–จ์–ด์ง„๊ฒƒ ๋นผ๊ณค ๋งŒ์กฑํ•œ ํ˜ธํ…”์ด์—ˆ์Šต๋‹ˆ๋‹ค. ์ง์›๋ถ„๋„ ์•„์ฃผ ์นœ์ ˆํ•˜์‹œ๊ณ  ๋ฃธ์ปจ๋””์…˜๋„ ๋ง˜์— ๋“ค์—ˆ์Šต๋‹ˆ๋‹ค. ์กฐ์‹๋„ ํ€„์ด ์ข‹์•„์„œ ์ž˜๋จน์—ˆ๋„ค์š”. ๋ ŒํŠธ ์—ฌํ–‰์ด์‹œ๋ฉด ์ถ”์ฒœ๋“œ๋ฆฝ๋‹ˆ๋‹ค
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful chalet style boutique hotel on a mountainside overlooking the Dolomites and Ortisei. Steam or dry saunas are a welcome amenity after a day of skiing and the free shuttle is a welcome surprise! Marina, at the reception, is an absolute gem.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Hotel Hartmann

We had a wonderful stay at Hotel Hartmann! The room was very comfortable and well appointed with an amazing view from the balcony. Breakfast was great, and everyone who worked there was awesome. Highly recommended.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

sangwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์‹œ๋‚ด์—์„œ ์•ฝ๊ฐ„ ๋–จ์–ด์ ธ ์žˆ๋Š”๋ฐ, ๋„๋ณด๋กœ 10๋ถ„ ์ •๋„์ž…๋‹ˆ๋‹ค. ์ฒœ์ฒœํžˆ ์‚ฐ์ฑ…ํ•˜๋ฉฐ ๊ฑธ์„๋งŒํ•ฉ๋‹ˆ๋‹ค. ์ˆ™์†Œ๋Š” ์•„์ฃผ ์ฒญ๊ฒฐํ•˜๊ณ , ํŽธ์•ˆํ–ˆ์œผ๋ฉฐ, ๋ฐฉ์—์„œ ๋ฐ”๋ผ๋ณด๋Š” ์ „๋ง๋„ ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ์กฐ๊ทธ๋งŒ ๊ฑฐ์‹ค์ด ๋”ธ๋ ค ์žˆ์–ด์„œ ์ฐฝ๋ฐ–์„ ๋ณด๋ฉฐ ํœด์‹์„ ์ทจํ•˜๊ธฐ์— ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ์กฐ์‹๋„ ํ›Œ๋ฅญํ•ฉ๋‹ˆ๋‹ค. ์ถ”์ฒœํ• ๋งŒํ•ฉ๋‹ˆ๋‹ค.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and a beautiful view of the city from the balcony. Staff was very nice and helpful.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyggelig mottagelse. Koselig sted. Lรฅ en drรธy kilometer unna sentrum, men det var en fin spasertur
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful outlook and good breakfast
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed atmosphere and boutique style. Slightly over themed with Ducks and Hearts but it was quaint with the flowery English china. Rooms could have better storage with draws as again more about styling with furniture rather than practicality. Pillows far too soft and like marshmallows that were large and just sink into. Some may like it but not comfortable for us. No aircon in rooms that may be an issue in high summer and quilt far too thick. No fridge or tea and coffee in room that was not a problem (although would have liked) as you could help yourself downstairs on a honesty basis but had to pay on final bill. Cakes and pastries left out after breakfast if you were back before 6 to help yourself that was nice. Despite minor negatives would definitely go back as prefer this to a clinical hotel. Out of town and 10 min walk was fine as you had a non-road path own from hotel. They have another hotel they manage were you can visit for evening meal but it would be good if they offered a choice of basic evening meal if you were tired from a day out walking in the mountains.
Stayed 8 nights in Jun 2019
Verified

10/10 Excellent

seongbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์ฒญ๊ฒฐ ์ข‹๊ณ  ์กฐ์šฉ ํ•ฉ๋‹ˆ๋‹ค.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

SDisayabutr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and beautiful. Breakfast is great. Staff is very helpful and nice.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

Our stay in this hotel was awesome, the hotel is rooms are nice and tidy and the bed is really comfortable. The breakfast is really nice and of course the view from the dining room and the balcony is spectacular. The stuff is super friendly and were really to help us and to give some recommendations regarding the must visit spots in this area. Unfortunately we didn't have the opportunity to use the hotel spa facilities, but the also look great. It could be really useful if the room had a table and a small fridge, all of the wooden furniture are really nice and fits the hotel design and theme but are quite useless... Hoping we could visit in the winter, it should be awesome. Definitely recommended !
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Cristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely recommend

Great hospitality, comfortable room, fantastic breakfast!
Stayed 1 night in Sep 2018