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Hyatt Regency Newport Beach

4.0 out of 5.0

Recent guest reviews

Beautiful hotel. We enjoyed our stay. Only a short drive to the beach.

Saturday, February 10th, 2018 I Visited the Newport Hyatt with my girlfriend for her birthday. Shortly after arriving I went to a shower to get ready for the evening, when I lifted the pin to start the shower the shower head came crashing down on top of my head. Luckily it was myself taking the first shower and not my girlfriend. I called the front desk and they sent a maintenance guy who quickly came and replaced the shower head. After the shower head was replaced the maintenance guy informed us that our air vents looked pretty dirty and asked if it would be ok if he came back and cleaned them while we were out for the evening, I told him that would be no problem. However when we got back later that night the air vents were still filthy, below is a picture of the vent next to our bed. To say the least we are not happy with our stay here.

Very close to the beach, clean comfortable property that's in very tranquil surroundings.

We had an extremely pleasant stay here. The hotel is very nice, the rooms are comfy, pools are fun... but the best part was our AMAZING waiter in the hotel restaurant! We were the only ones in there on a sunday night about an hour before closing time. He was so friendly, so helpful, and even if the total hotel experience was terrible I would rate them 4 stars just because of our eating experience! The food was actually really, really good. I would definitely come back and stay here again!

I am not one to complain ever about a hotel stay, and this is not exception. Everything was great, except for one thing. I turned the heater on in the room and it was so loud and due to its noise I was unable to sleep. I had room 629. Other than that, it was clean and the staff was great. I would definitely return, but just request a different room to stay in.

Relaxing overnight stay! Great Location for quick So Cal get away, lots of stuff close by.

The property is really beautiful and spacious, but there were so many errors with my stay that unfortunately I can't say I would stay there again.

I enjoyed this hotel and would stay again. The staff was wonderful, Restaurant good, Facility very nice. The only negative I can say is that I thought the room was maybe a bit not as nice as I expected, Not bad at all but a little old I guess, kind of noisy. There was a sweet 16 party and apparently a bachelor party as well the first night I was there so there was a good bit of late night hooting and hollering going on. My room was by the pool and even in the morning, I could hear everyone moving around outside which didn't make for a good sleep. The lobby is not on the ground floor (hard to explain) so hauling luggage up and down stairs was a bit of a challenge. One very nice housekeeping staff offered to help but I managed. Maybe there was an elevator, didn't see one and no one said anything about it so, stairs it was. Probably could have called a bellman as well but I didn't. Overall, very nice place and I would recommend, just next time I know to request a room that is not on the pool level.

We are very happy with everything, the only concern was the folding bed, for which we paid for two nights, it was very uncomfortable and requested for double bed room. We had requested at the front desk for refund for $40.00 after we checked out and have not received any response, which was expected by now.

We had a lovely weekend getaway! Staff and facilities were excellent.

Myself, boyfriend, and sister only stayed one night. But the view or the sunset in the bay from our balcony was amazing. The beds were comfortable and the hotel was quiet. The staff was very friendly and accommodating. My sister wanted to stay and hang out longer at the hotel instead of going to Catalina!

Not as what I expected as I used stayed...doesn't seems meet the star rating as it suppose be

This is an older property in great location. Very spread out. Parking $37 and resort fee $25 are excessive.

We stayed 4 nights at the Hyatt over Thanksgiving weekend. It was a fantastic experience. The service was personable, prompt, definitely 5 star. The pool was huge and heated, with breathtaking sunset views. Room service & restaurant options were delicious, totally worth the Newport Beach hotel prices. Be sure to have the S'mores dessert- so tasty! The beds were nice, could possible use a refresh on the linens. The bathroom was lovely, plenty of room to get ready comfortably. Housekeeping was awesome--not invasive, just perfect timing. We will DEFINITELY stay here again! The hotel is less than a mile from Fashion Island & the Pacific Ocean--it doesn't get any better!

Our hotel had a lot of active amentities from free bike rentals, to the three swimming pools, shuffle board, and human size chess. HOWEVER, our toilet handle was broken when we first checked into our room. And, then when they "fixed" it, it was never completely fixed all the way and ran the whole time. The food was good...but very EXPENSIVE.

Staff was friendly. AC unit needs to be replaced.

We went for a reunion and all the events were held in the hotel premises. Nearby attractions easily accessible by their shuttles with very friendly drivers.There was no need to rent a car for the three days. Overall , we felt secured surrounded by friendly and helpful staff. I would like to mention Ariane ( ? ) in the concierge who booked for us a van for the Long beach cruise port and relieved us of all the worries...thank you..

I booked 3 rooms at the Hyatt Regency for my mother's birthday, because I've stayed with them before. When my mom checked in at 1:30 pm, the room had not been cleaned. She went back down to the front desk and said she would wait for a clean room. We checked in at 2:30 pm. By 4:20 pm our rooms were still not ready. We had booked a "view" room, but were told that a "view" could mean a parking lot. We were also told by front desk staff that, "I like to tell all of my guests that if you book through a third party site that we downgrade your room, so you're actually lucky." We were then given a room that had not been cleaned. This is close to 5 p.m. The bathroom towels had makeup still on them. There were used bars of soap in the bathroom, and there were multiple pieces of trash throughout the room. We called the front desk and housekeeping to complain and were told they were at capacity and that someone would come to clean our room. When we returned from dinner at 11 p.m. at night the room had still not been cleaned. I called back and was told the room was cleaned. I had to show the staff personally the dirty bars of soap STILL in the bathroom for him to finally clean our room. We went to bed at midnight. The next day by the pool we ordered food and were told the food would be there in 30 minutes. The food got there over an hour and the waitress said the food comes when it comes and there's no excuse. Our room was comped, and so was one of our sandwiches for the issues.

1107 Jamboree Rd Newport Beach CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Golf course
  • Free airport shuttle

Located within a mile (2 km) of Orange County Museum of Art, Hyatt Regency Newport Beach is within 2 miles (3 km) of Balboa Pier. This 407-room, 4-star resort has 3 outdoor pools along with a golf course and a restaurant. It's near the airport and also close to Newport Pier and Fashion Island.


Dining

Sit down for a leisurely bite to eat at the onsite seafood restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with full breakfast, available for a fee.


Rooms

Hyatt Regency Newport Beach's 407 rooms are air-conditioned and provide iPod docks, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, laptop-compatible safes, and phones are other standard amenities.


Property features

Guests of Hyatt Regency Newport Beach have access to a golf course, 3 outdoor pools, and a children's pool. Parking is USD 27.00 per night (USD 36.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly resort include a 24-hour fitness center, 3 spa tubs, and outdoor tennis courts.

Guest reviews for Hyatt Regency Newport Beach

Everyone (24) Couples (41) Business (26) Family (37) Other (13) Friends (5)
5
Everyone

Beautiful hotel. We enjoyed our stay. Only a short drive to the beach.

By on Apr 18, 2018

3

not pleased with my stay

Everyone

Saturday, February 10th, 2018 I Visited the Newport Hyatt with my girlfriend for her birthday. Shortly after arriving I went to a shower to get ready for the evening, when I lifted the pin to start the shower the shower head came crashing down on top of my head. Luckily it was myself taking the first shower and not my girlfriend. I called the front desk and they sent a maintenance guy who quickly came and replaced the shower head. After the shower head was replaced the maintenance guy informed us that our air vents looked pretty dirty and asked if it would be ok if he came back and cleaned them while we were out for the evening, I told him that would be no problem. However when we got back later that night the air vents were still filthy, below is a picture of the vent next to our bed. To say the least we are not happy with our stay here.

By , from brea on Feb 13, 2018

4

excellent location

Everyone

Very close to the beach, clean comfortable property that's in very tranquil surroundings.

By , from NYC on Dec 29, 2017

Review comment responded on Jan 2, 2018

Thank you for the great review of our hotel! We hope to welcome you back again soon.

4

great hotel

Everyone

We had an extremely pleasant stay here. The hotel is very nice, the rooms are comfy, pools are fun... but the best part was our AMAZING waiter in the hotel restaurant! We were the only ones in there on a sunday night about an hour before closing time. He was so friendly, so helpful, and even if the total hotel experience was terrible I would rate them 4 stars just because of our eating experience! The food was actually really, really good. I would definitely come back and stay here again!

By , from CA on Dec 22, 2017

Review comment responded on Jan 2, 2018

Thank you for the great review of our hotel! By any chance do you know the name of the server? We would like to recognize him for his excellent service. We are glad you enjoyed your stay and hope to welcome you back again soon.

4

great experience but some issues with the room

Everyone

I am not one to complain ever about a hotel stay, and this is not exception. Everything was great, except for one thing. I turned the heater on in the room and it was so loud and due to its noise I was unable to sleep. I had room 629. Other than that, it was clean and the staff was great. I would definitely return, but just request a different room to stay in.

By , from Los Angeles, CA on Nov 28, 2017

Review comment responded on Dec 6, 2017

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I have followed up with our engineering team and they have fixed the AC in that room. Thank you for bringing it to our attention. We look forward to welcoming you back again soon.

4

relaxing

Everyone

Relaxing overnight stay! Great Location for quick So Cal get away, lots of stuff close by.

By on Nov 16, 2017

Review comment responded on Dec 7, 2017

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

3

just ok

Everyone

The property is really beautiful and spacious, but there were so many errors with my stay that unfortunately I can't say I would stay there again.

By on Jul 6, 2017

4

fabulous staff, lovely grounds, rooms ok

Everyone

I enjoyed this hotel and would stay again. The staff was wonderful, Restaurant good, Facility very nice. The only negative I can say is that I thought the room was maybe a bit not as nice as I expected, Not bad at all but a little old I guess, kind of noisy. There was a sweet 16 party and apparently a bachelor party as well the first night I was there so there was a good bit of late night hooting and hollering going on. My room was by the pool and even in the morning, I could hear everyone moving around outside which didn't make for a good sleep. The lobby is not on the ground floor (hard to explain) so hauling luggage up and down stairs was a bit of a challenge. One very nice housekeeping staff offered to help but I managed. Maybe there was an elevator, didn't see one and no one said anything about it so, stairs it was. Probably could have called a bellman as well but I didn't. Overall, very nice place and I would recommend, just next time I know to request a room that is not on the pool level.

By on May 24, 2017

5
Everyone

We are very happy with everything, the only concern was the folding bed, for which we paid for two nights, it was very uncomfortable and requested for double bed room. We had requested at the front desk for refund for $40.00 after we checked out and have not received any response, which was expected by now.

By on May 8, 2017

5
Everyone

We had a lovely weekend getaway! Staff and facilities were excellent.

By on May 2, 2017