Holiday Inn Express & Suites Omaha I-80

The staff was great. Awesome breakfast. Nice rooms

the A/C didn't work that good in my room 126. It was humid and everything felt damp.

Wonderful desk personnel and very clean room. Breakfast wasn’t wonderful as well

The entire experience was great, from the time that we arrived until check out. I had to stay at this hotel passing through while on a long road trip. The room was clean and the staff was very accommodating.

Such a nice, clean quiet motel. Fantastic breakfast. Great choice for a motel near Omaha.

Nice surprise after a long drive. It got me just outside the big city so my morning began with less rush hour traffic. The hotel is very clean and bright. The staff was friendly and helpful. I'll be back when I come through.

We stayed here near to Halloween, and the hotel was decorated outside and in the lobby with great decorations. It was SO COOL! I have 2 boys, ages 9 and 6, who were totally impressed. The staff was great, and everything was clean and comfortable. We have recently started trying to stay at HI Express where possible because: they have breakfast, they allow pets, they have pools that stay open until 11p, rooms are large, clean, and very comfortable. This was no exception. We had fun swimming after a long day of driving, pool and hot tub were comfortable temps. There is a ton of grass around the building to take our dog for a walk. Location is a little bit off the highway, and not really that much to do nearby so I gave that just 4 stars. I very much enjoyed the stay and would definitely recommend it.

Rooms where very clean and the service was fantastic.

Overall, the stay was great. The only cons were that there was not a fridge in the room and not enough outlets near the bed and nightstands.

We were there for 2 nights. The 1st day we were out of the hotel most of the day. We came back in around 3 pm and were surprised that housekeeping did not show up. My kids took a short nap so I put a "do not disturb" sign on the door for 30 mins so they could sleep. We left the hotel again at 4:30 pm. Well, we came back at 10 pm and to our surprise, our room was still dirty - housekeeping never showed up. I called the front desk and the night manager was very rude. She basically told me that it was our fault that housekeeping did not show up because we had the "do not disturb" sign for 30 mins! She also went on to say that she was sure that I didn’t change my sheets at my home every day so this was really no different. Really? She told me housekeeping had left for the day and there was nothing she could do. We did not have any clean towels or toiletries, so she asked us to come to the front desk and collect it. When I told her that since my room rate included housekeeping and since I did not get it, she should do something about it. Then she went on to say that I did not pay the full room rate anyway because I booked through this site. So in summary, if you book at this hotel through this site, do not expect housekeeping or any sort of customer service. Not to mention, you would end up getting the noisiest room right next to the pool area in the ground floor with people living right above your doing jumping jacks (at least that’s what it felt like with all the noise) in their room all night.

This is a great hotel. Very clean with nice ammenities. However the rudeness of the staff taking care of the breakfast killed any positives the hotel had.

The four of us were visiting family in Louisville and this hotel was quite convenient to their house. The hotel was very quiet and clean with a tasty breakfast included. Don't forget your swimming suits because there is a heated indoor pool.