Hotels near Old Mill

"The Wydam hotel is old. Frank Fletcher, the franchisee has updated the lobby and rooms. The best treat was the head omelet maker and the breakfast staff. The hot breakfast was a nice treat. The room had no running water due to repairs taking place. The front desk did not tell us. We discovered it after using the bathroom and having no water to wash my hands. We asked for hand sanitizer and the front desk told us we could use the large bottle on the front desk. Just imagine all the guests touching the door knows and elevator buttons with those dirty hands. We were told the water would be back on in a few hours. The next morning we discovered there was no hot water for our showers. The staff was not prepared to address this second issue, telling us the manager would be in at 9. We would have wanted the staff to let us know because we do not want to stay in a potential germ infested hotel. We were given a 25% discount but the stay should have been comped. The hotel should have found us rooms at a nearby hotel. The staff took no responsibility to ensure the rooms were habitable. It seems like this would be a guest safety violation. I would have rated the hotel terrible except I chose poor because the breakfast team worked so hard to improve our experience at the Wydam."

"The rooms were modern and clean"

"I really hate to complain, but the whole point of getting this house was it had room for all of us to have our own beds. But when we got there, the futon in the living room did not exist and there was a very shallow leather sofa and a "big joe" bean bag in the corner. We loved sitting in the bean bag, but you couldn't sleep on it. So, we had to use an air mattress, and no one likes that. It just wasn't ideal. The house was clean except for the pillows on the couch were covered in dog hair. We are dog people, but it was a bit much. It was a perfect location. All the appliances were nice. We really weren't cooking, but there were a lot of things to choose from. The dryer had a broken door, but we were able to make it work by standing there and holding it. Luckily we were only drying a jacket from the rain. We enjoyed our stay."