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Hyatt Regency Seragaki Island Okinawa

4.0 out of 5.0
  • Free WiFi in rooms and ...
  • Onsite dining
  • Spa
  • Indoor pool

Recent guest reviews

Great Hotel. Poor beach but good salt water pool. Things inside the hotel are too much expensive so people staying long go to the local restaurants near the hotel. Great service and beautiful room and ambient.

Modern hotel in a superb location, but you have to pay extra money for everything, e.g. car parking, attending yoga classes, renting bicycles, even for renting the pool chairs in the first row. Nevertheless a nice and clean hotel.

The hotel resort is big. It has 1 indoor pool, 1 outdoor pool, 1 lagoon pool and 2 private beach. The room was clean and had a good amout of AC and USB plug. The shower was a walk-in shower it was remarkable. I wish I had the same at home. We ordered in room dining and it was quite good and the portion were large. The hotel has a shop on the lobby floor were it's possible to buy soft drinks, beer and snack for a very reasonable price. If you like staying at the beach or doing marine activities I highly recommand that hotel.

I was astonished at how helpful and courteous the staff was during my stay. By far one of the best hotels I have stayed at in a long time. The pool was very relaxing and had such a beautiful view. The bar and restaurant area had a variety of foods, all that were outstanding. Believe it or not, one of the best Spaghetti Carbonara's that I've had.

I got a a large cup of coffee with some foam on the top . Did not even taste like one. Its brain new and very clean . The room we got had plenty space and storage .decent air-conditioning . The beach was a little boring . The pools are nice but not made for swim laps. They did not let us snorkel on the beach.

Fantastic location. Resort is located at beautiful Seragaki beach. We enjoyed activities provided by hotel. Staffs were professional and friendly. It got nice infinity pool that is perfect for instagram pictures. There are must go restaurants around hotel as well that made my stay even better. Hawaiian pancake place, Okinawa food restaurant, and Izakawa are all walking distance from hotel.

It’s been been a month since we stayed at The Hyatt. There were four of us including two teenagers and we certainly weren’t disappointed with the service. The staff are extremely polite and professional and were more than happy to make our stay a pleasant one. The breakfast buffet was impressive and the Executive Chef Thomas Brosnon made us feel welcome and couldn’t do enough for us. We ate in three of the restaurants: all day dining and the Italian were superb. The highlight was Teppanyaki, more expensive but as you had your own chef it was an amazing experience and one we won’t forget.

Pros: Very new facilities. On its own private island. Secluded. Staff is very attentive and friendly. (I don't understand the other reviews here that say the staff were non-responsive and curt. They were great.) Food is delicious and actually not that expensive considering the hotel's quality IMO. Love the pools. Cons: Parking is not free. (1,000 yen a night) The parking lot is a ways from the hotel so you have to ride a golf cart (which comes very frequently, almost no need to wait) but it sucks if you for example left something behind in your car. You can't go and quickly grab it. The kids' club experiences are also not free. Children's amenities are given as packet samples (not bottles or tubes). You can ask for more but I was thrown at first when I saw these single use packets. Both a pro/con: There's a separate elevator for the beach/pool area so you can go easily to your room and back from the pool, but if you have to get from the pool to the lobby for example you have to make a longer trip.

Check-in As soon as they noticed I was a Globalist, they escorted my wife and myself to the Regency Club. The Club had just closed for appetizers, but we were able to drink something while the check-in was processed. Room Booked a Sunset Suite. About 4 weeks prior to our stay, the hotel contacted me and offered us an Ocean Corner Suite for the price difference (22500Y). We accepted the offer. The room was fantastic. We were on the 6th floor and according to me the best room category from a location perspective. Sun all day including sunset. Gorgeous. Service Service in general was very good. On our 7 night stay, I once had to call guest services, as the room was not made at 4pm. They multiple times apologized for the service failure. On a 2nd occasion they were still cleaning the room at 5:30pm. My expectation is that rooms should all be done by 2pm or at lease prior to the check-in time. Turndown service starts at 6pm btw… Otherwise, Service at the pool, the restaurants, the regency club was very good. Dining The big big disappointment is the Regency Club. We just came from Grand Hyatt Hong Kong, our next stay was Grand Hyatt Macao and our expectations were high. Morning selection every day on our 7 day stay was the same. the same 4 cheeses, the same bread, the same warm selection. same 3-4 fruits (canned apricots; pineapple, grapfruit or oranges). Salad. Egg station. Miso soup… Evening: very disappointing. every day the same. Taco chips with guacamole, sour cream, some warm dish that changed. since there was a kitchen, I actually expected some cooking there too (like GH Macao), but no. Same 4 cheeses as in the morning. I totally missed the Japanese food, it was completely western. Guacamole in Japan, sorry. Futhermore, children running around, screaming, etc. We like it peaceful and quiet. On one morning I counted 15 children. The club is very hectic and not calm at all. We appreciate a quiet and dignified atmosphere in a lounge. So we only had drinks in the evening (free) and went to the restaurants. Maybe that was the intention of the hotel? I love whisky, and was so sure I could have Japanese whisky in the lounge when in Japan– but no, they had Ballentines if I recall correctly. View from the RC is awful. On the 3rd floor and looking at the roof of the Japanese restaurant. We dined at the “Cucina Serale” on the first evening, since the regency club was already closed for appetizers. We both had Pasta and food was excellent We dined twice at “Serale” and both times food was excellent My wife has never had Japanese food except Teppanyaki, and does not like Sushi and raw fish. Myself, I love Japanese food, so obviously wanted to try the Sushi. The Japanese restaurant actually has 4 separate restaurants and it is nearly impossible to have different Japanese food and still sit together. I understand that for the Teppanyaki. I asked twice if I cannot have Sushi and my wife the set menu, and answer was no. Based on my superb experience with the local concierge, I asked her. She called the manager and they made it possible. They prepared a special sushi menu for me alone for 110$. Sushi was good, yes, but not worth the 110$. The standard set menu price for the sushi restaurant was 200$ definitely not worth it in my view, irrespective if the Sushi chef is some Michelin type chef or not. I had sushi at a mall in Nago and it was just as good, a whole set menu for 15$ Overall, I was disappointed with the Japanese restaurant especially because of the outrageous pricing. Concierge I asked My Hyatt Concierge for support in a specific case and she reached out to the local concierge team and helped me out. I was so grateful and happy. I brought them Swiss chocolates as an appreciation token and the team kept thanking me. Some I had never seen, but upon saying bye at check-out they thanked me. So they knew me without having seen me. The Concierge team is fantastic. They are extremely knowledgeable and also speak and write very good English. And they made it possible for my wife and me to have dinner at the Shirakachi. My special thanks go to Emi Kurabayashi Pool You need to be aware that this is a family resort! Unsure if it was due to the season we were there, but there were so many kids between the ages of 1 and 6 or 7. About a quarter of the guests were children, so be aware of this fact. Our kids are grown up so we usually look for resorts with an adult pool only. In spite of the fact that there are 2 outdoor pools and 1 indoor pool, neither was designated an adults pool only, which was disappointing. The lower pool would actually be ideal for kids, but it is salty while the upper pool is regular water. I guess that’s the reason none was a designated adult pool. The pool area actually is very nice nevertheless, we somehow got used to the screaming kids and lived with the fact. Beach is a bit small and during low tide hardly swimmable.

During our latest Japan trip, Seragaki was the last destination. Reaching here was quick and convenient via Bus Limousine service. You can get the tickets from the airport itself. So, we were thoroughly looking forward to some rest and relaxation. This hotel provided that and some more. We were given an upgrade and access to the Club Lounge (YAY). Our mornings started with jumping into the pool. That have three pools, 2 outdoors and 1 indoor. Outdoors they have one infinity pool with saltwater called Lagoon and one Gusuku pool with normal water. Usually, families with kids spend time at the Gusuku pool. We used both equally. The lagoon is quite good. **TIP - If you want to spend a quiet afternoon by the poolside go a little early and grab a spot at the Lagoon.** ( As soon as the hotel opened this pool got fully destroyed during a typhoon and they had to rebuild it) Poolside F&B is excellent. The Beach is meh. During low tide, there is hardly any water and it's unswimmable. The hotel cannot do anything about it. Also, in Seragaki the beaches are public beaches not privately owned maybe that's why the Hotel cannot do anything to improve it. (I know this because I asked) We did not go to the beach and spent all our days at the pool. If the pools are fully functional then you won't feel bad about missing the beach. Our room was spacious and also had a big balcony (which is great to dry your swimwear everyday). They also have water refilling stations near rooms which I always love as it reduces our plastic bottled water intake. The Club lounge was excellent, we spent time here reading our books and enjoying a hot cuppa/ cold beer, most evenings. The restaurants are good but if you want to go to the Japanese or Sushi restaurant I suggest making a prior booking as it gets fully booked. MY PERSONAL EXP - I did not like the local Japanese food at all. The combinations of bitter gourd with everything left me wondering what should I eat, on most nights. I tried the 'best dishes' recommended by the staff but did not like the taste. On the other hand, my husband enjoyed most dishes. So it really depends on person to person. Decide for yourself. All the staff is kind and attentive. A few people don't know English at all but be patient with them as they will fetch an English speaking colleague asap for you. We did not face any problem because of the language barrier. ***For the travelers, you will get proper Rest and Relaxation here. If spending time in the water is the main attraction for you during holidays then definitely inquire beforehand if the pools are fully functional and then make a booking.*** Suggestion for the hotel - Music was missing at the poolside. There can be piped music at the Lagoon during the day and maybe a DJ during sundowner. It will enhance the entire experience by a great deal.

1108 Serakaki Onnason Onna Okinawa

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Located 1.8 mi (3 km) from Cape Manza, Hyatt Regency Seragaki Island Okinawa is within a 15-minute drive of other popular attractions like Kise Country Club. This 344-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

55-inch a plasma TV are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in down comforters and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a balcony, a refrigerator, and free bottled water.


Property features

Built in 2018, the brand new Hyatt Regency Seragaki Island Okinawa features a full-service spa, an indoor pool, and a children's pool. Parking is JPY 1000 per day (JPY 500 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for JPY 12000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a meeting room, and a kids' club.

Room options

Room, 1 King Bed, Oceanfront (Club Access/Ocean View)

King 1 | Sleeps 4

2 Twin Beds Lagoon View, Club Access

Twin 2 | Sleeps 4

2 Twin Beds Coast View, Premium

Twin 2 | Sleeps 4

House, Oceanfront (Family Beach House)

King 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 366 reviews

Hyatt Regency Seragaki Island Okinawa

1108 Serakaki Onnason, Onna, Okinawa 904-0404
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.