we had a very nice stay. the rooms are great. a little dated but were sanitized and clean. the view was just what we expected. free onsite parking and the staff was very nice and informative.
The property is close to wherever we wanted to go even by walking.
Pictures are much nicer than the actual place. It needs major updating. The beds are pull down beds from the walls which is not mentioned at all and the mattresses are like ones in a pull out couch. It’s a time share property. We arrived Thurs night and could not speak to a Manager with authority to make any decisions about a refund or move to another one of their properties until morning. Orbitz also wouldn’t do anything for us after 4+ hours on the phone unless they got their refund 1st. We were stuck unless we were willing to fork out even more money to move. For the price, the property was not worth it. Plus being a timeshare property, which Orbitz did not disclose, we were going to have to move rooms on Sat for our last night. Boardwalk ocean front from the 2nd floor is not pleasant. You cannot see the boardwalk in front of you, all you see is the black tar looking roof of the shops below where they have placed some picnic tables to sit on etc; and did not like people hanging out right there at our room/balcony. The General Manager was very nice and tried to do what she could with her limited authority after hours. The next day she tried to relocate us to another one of their properties without additional cost; but she had no luck. That morning we also spoke to the VP who was also very nice and did work with their finance Dept and issued a refund and Orbitz gave us our refund less fees. We luckily were able to book elsewhere for the remainder of our trip.
The location was great! Staff was very friendly and professional. The pool was dirty. The hotel room overall is very old and dated the room smelled and the bathroom was not clean to my standards. The room smelled old and musty and the beds are hard and very uncomfortable. This hotel is too expensive for how old the hotel is. Old box t.v. kids couldn't even play their video games on it.
Boardwalk One by Capital Vacations is adjacent to popular attractions such as Ocean City Boardwalk and Ocean City Beach. This 3-star hotel welcomes guests with 39 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
All 39 rooms provide balconies, microwaves, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Rooms also include phones.
An outdoor pool and free WiFi in public areas are features at Boardwalk One by Capital Vacations. There's free parking if you drive. Helpful staff can provide dry cleaning/laundry services and tour or ticket assistance.
we had a very nice stay. the rooms are great. a little dated but were sanitized and clean. the view was just what we expected. free onsite parking and the staff was very nice and informative.
The property is close to wherever we wanted to go even by walking.
Pictures are much nicer than the actual place. It needs major updating. The beds are pull down beds from the walls which is not mentioned at all and the mattresses are like ones in a pull out couch. It’s a time share property. We arrived Thurs night and could not speak to a Manager with authority to make any decisions about a refund or move to another one of their properties until morning. Orbitz also wouldn’t do anything for us after 4+ hours on the phone unless they got their refund 1st. We were stuck unless we were willing to fork out even more money to move. For the price, the property was not worth it. Plus being a timeshare property, which Orbitz did not disclose, we were going to have to move rooms on Sat for our last night. Boardwalk ocean front from the 2nd floor is not pleasant. You cannot see the boardwalk in front of you, all you see is the black tar looking roof of the shops below where they have placed some picnic tables to sit on etc; and did not like people hanging out right there at our room/balcony. The General Manager was very nice and tried to do what she could with her limited authority after hours. The next day she tried to relocate us to another one of their properties without additional cost; but she had no luck. That morning we also spoke to the VP who was also very nice and did work with their finance Dept and issued a refund and Orbitz gave us our refund less fees. We luckily were able to book elsewhere for the remainder of our trip.
The location was great! Staff was very friendly and professional. The pool was dirty. The hotel room overall is very old and dated the room smelled and the bathroom was not clean to my standards. The room smelled old and musty and the beds are hard and very uncomfortable. This hotel is too expensive for how old the hotel is. Old box t.v. kids couldn't even play their video games on it.
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