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Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection

Property class: 4

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Photo gallery for Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection

A rooftop pool area with lounge chairs and umbrellas, overlooking the sea at sunset.
Property video
A spacious lobby with modern furniture, large windows, and multiple hanging light fixtures.
A coastal hotel with a pool, beach, and ocean view.
An outdoor dining area with tables and chairs, overlooking a beach and the sea.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Obzor, Obzor, 8250
  • Place, Obzor Central Beach
    ‪7 min walk‬
  • Place, Action Aquapark
    ‪41 min drive‬
  • Place, Nessebar South Beach
    ‪50 min drive‬
  • Airport, Bourgas (BOJ)
    ‪70 min drive‬

Room options

View all photos for Double XS Sea View (2 Adults)

A hotel room with a large bed, wooden headboard, bedside tables, and a view of the outdoors through large windows.

Double XS Sea View (2 Adults)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double (2 Adults +1 child)

A modern hotel room with a large bed, a desk, and a TV.

Double (2 Adults +1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double (3 Adults)

A modern hotel room with a large bed, a desk, and a TV.

Double (3 Adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Sea View (2 Adults +1 child)

A balcony with a view of the beach and a sports field.

Double Sea View (2 Adults +1 child)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Double Sea View (3 Adults)

A balcony with a view of the beach and a sports field.

Double Sea View (3 Adults)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (2 Adults + 1 Child)

A balcony with a table and chairs, a view of a river, and modern buildings in the background.

Superior Double Room, Park View (2 Adults + 1 Child)

  • Park view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (2 Adults + 2 Children)

A balcony with a table and chairs, a view of a river, and modern buildings in the background.

Superior Double Room, Park View (2 Adults + 2 Children)

  • Park view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (3 Adults)

A balcony with a table and chairs, a view of a river, and modern buildings in the background.

Superior Double Room, Park View (3 Adults)

  • Park view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (3 Adults + 1 Child)

A balcony with a table and chairs, a view of a river, and modern buildings in the background.

Superior Double Room, Park View (3 Adults + 1 Child)

  • Park view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (2 Adults + 1 Child)

A balcony with a view of a beach and a pool area.

Superior Double Room, Sea View (2 Adults + 1 Child)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (2 Adults + 2 Children)

A balcony with a view of a beach and a pool area.

Superior Double Room, Sea View (2 Adults + 2 Children)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (3 Adults)

A balcony with a view of a beach and a pool area.

Superior Double Room, Sea View (3 Adults)

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (3 Adults + 1 Child)

A balcony with a view of a beach and a pool area.

Superior Double Room, Sea View (3 Adults + 1 Child)

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Family Room, Park View (2 Adults + 1 Child)

A balcony with a table and chairs, a view of buildings and greenery, and a tiled floor.

Family Room, Park View (2 Adults + 1 Child)

  • Park view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Park View (2 Adults + 2 Children)

A balcony with a table and chairs, a view of buildings and greenery, and a tiled floor.

Family Room, Park View (2 Adults + 2 Children)

  • Park view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Park View (3 Adults + 1 Child)

A balcony with a table and chairs, a view of buildings and greenery, and a tiled floor.

Family Room, Park View (3 Adults + 1 Child)

  • Park view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Park View (4 Adults)

A balcony with a table and chairs, a view of buildings and greenery, and a tiled floor.

Family Room, Park View (4 Adults)

  • Park view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View (2 Adults + 1 Child)

A balcony with two blue lounge chairs, a small round table, and a white chair. The balcony overlooks a clear blue sea and a building with multiple balconies.

Family Room, Sea View (2 Adults + 1 Child)

  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View (2 Adults + 2 Children)

A balcony with two blue lounge chairs, a small round table, and a white chair. The balcony overlooks a clear blue sea and a building with multiple balconies.

Family Room, Sea View (2 Adults + 2 Children)

  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View (3 Adults + 1 Child)

A balcony with two blue lounge chairs, a small round table, and a white chair. The balcony overlooks a clear blue sea and a building with multiple balconies.

Family Room, Sea View (3 Adults + 1 Child)

  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View (4 Adults)

A balcony with two blue lounge chairs, a small round table, and a white chair. The balcony overlooks a clear blue sea and a building with multiple balconies.

Family Room, Sea View (4 Adults)

  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for My Favourite Club Double Sea View (2 Adults + 1 child)

A balcony with a view of a beach and a sports field.

My Favourite Club Double Sea View (2 Adults + 1 child)

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for My Favourite Club Double Sea View (3 Adults)

A balcony with a view of a beach and a sports field.

My Favourite Club Double Sea View (3 Adults)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for My Favourite Club Double Superior Sea view (2 Adults + 1 child)

A hotel room with a large bed, a sofa, a desk, and a balcony with curtains.

My Favourite Club Double Superior Sea view (2 Adults + 1 child)

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for My Favourite Club Double Superior Sea view (2 Adults + 2 children)

A hotel room with a large bed, a sofa, a desk, and a balcony with curtains.

My Favourite Club Double Superior Sea view (2 Adults + 2 children)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for My Favourite Club Double Superior Sea view (3 Adults)

A hotel room with a large bed, a sofa, a desk, and a balcony with curtains.

My Favourite Club Double Superior Sea view (3 Adults)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for My Favourite Club Double Superior Sea view (3 Adults + 1 child)

A hotel room with a large bed, a sofa, a desk, and a balcony with curtains.

My Favourite Club Double Superior Sea view (3 Adults + 1 child)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

About the neighborhood

Nessebar

Located within a leisurely stroll of Obzor Central Beach, Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection is within a 15-minute drive of Vaya Beach.
View more Resorts in NessebarOpens in a new window

What's nearby

  • Obzor Central Beach - 7 min walk - 0.4 miles
  • Action Aquapark - 41 min drive - 25.3 miles
  • Aqua Paradise - 47 min drive - 29.6 miles
  • Nessebar South Beach - 50 min drive - 29.8 miles
  • Nessebar Old Town Beach - 51 min drive - 30.5 miles

Getting around

  • Bourgas (BOJ) - 74 min drive

Restaurants

  • ‪Ресторант "Морски Бриз - ‬7 min walk
  • ‪Beach Bar CUBA - ‬9 min walk
  • ‪Central Red Beach - ‬6 min walk
  • ‪Helios Restaurant - ‬3 min walk
  • ‪Бистро Златната Рибка - ‬10 min walk

About this property

Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection

Guests of Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection have access to a full-service spa, 2 outdoor pools, and karaoke. Self parking is offered for EUR 11.24 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include an indoor pool, a children's pool, and a gym.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies, free local calls, and desks.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code for dinner in the restaurants.

Renovations and closures

The property is closed between October 3 and April 28.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40.89 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.38 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 11.24 per day
  • Pet fee: EUR 40.89 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3.58 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number Н3-9ГЗ-5Ч3-Б1

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All-inclusive property RIU Helios Bay - All Inclusive Obzor
Obzor RIU Helios Bay - All Inclusive All-inclusive property
RIU Helios Bay All Inclusive All-inclusive property Obzor
RIU Helios Bay All Inclusive All-inclusive property
RIU Helios Bay All Inclusive Obzor
RIU Helios Bay All Inclusive
All-inclusive property RIU Helios Bay - All Inclusive
RIU Helios Bay - All Inclusive Obzor
Riu Helios Inclusive Inclusive

Frequently asked questions

Are free cancellation options available at Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection?

Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

Is there parking available at Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection?

Yes, uncovered parking is offered for EUR 11.24 per day.

Is there a spa at Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection?

There is a full-service spa available for guests to enjoy and services include hot stone massages, facials, and mani/pedis.

Does Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection feature a casino?

No, Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection doesn't have a casino.

Does Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection have a restaurant with a breakfast menu?

No, Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection doesn't have a restaurant that serves breakfast.

Will Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection for a fee of EUR 40.89 per pet, per night.

How far is the airport from Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection?

The closest major airport to Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection is Bourgas (BOJ), which is about 25.2 mi away. Another top airport is Varna (VAR-Varna Intl.), which is around 29.1 mi away.

Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to the sea

Had a great stay mer up with my son wife and children loved it
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Great service overall! That’s our second stay, they recognise as regular customers and upgraded our room!
Stayed 8 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach. Outstanding all inclusive service. Great pool area and bars. Great sea view! Poor property condition. But Great value for money!
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eir fühltebbuns unsicher.
Stayed 5 nights in Aug 2024
Verified review

6/10 Okay

.
Stayed 4 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude managament staff
Stayed 5 nights in Aug 2024
Verified review

2/10 Terrible

Liked: Room comfort

The hotel matches it buffet, dull and tasteless.

Not a great experience. The food at the buffet in all inclusive is dull and tasteless, vegetables are always over cooked, lacks taste. They have a Chinese restaurant where you have to make reservations, total joke as they serve many things but not Chinese. Better options to eat outside. Activities in the hotel are a disgrace to people working in entertainment. At 23.30 everything shuts down, lights out. Ozbor is a small city with a few options, but mostly relying on tourism. I am astonished most people in the hotel don't understand English at all. The beach is nice, but there are better places to go Bulgaria. Never again.
Stayed 7 nights in Sep 2022
Verified review

8/10 Good

Liked: Staff & service, amenities
Na minha opiniao um hotel com poucas disponibildades de bebidas alcoolicas sem custo, por exemplo uma vodka mediana o cliente tem que pagar por ela, por ser um hotel all inclusive deixou muito a desejar. Todas as bebidas alcoólicas servidas eram de marcas muito ruim.
Stayed 5 nights in Sep 2024
Verified review

6/10 Okay

Unsere 3 Tage urerhols
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Aile ile kalınacak bir hotel

Odalar çok temiz değil köşelerde ve balkonda örümcek ağları mevcut Yeme içme mükemmel tam bir aile hoteli
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There friendly and professional staff made our stay unique and unforgettable!
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Overall, great for family vacations! Spacious, clean, in good condition. Solid CV-19 measures - in the lobby and the restaurants. Good food and drink variety! However, the coffee is awful (definitely something the hotel management should think about).
Stayed 3 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food, friendly staff.
Stayed 7 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 5 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przemiła obsługa, czysto, pyszne jedzenie, doskonała lokalizacja!
Stayed 5 nights in Sep 2019
Verified review

4/10 Poor

Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022
Verified review

10/10 Excellent

Stayed 15 nights in May 2022
Verified review

8/10 Good

Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2021
Verified review

2/10 Terrible

Stayed 5 nights in Jul 2020