The Sakala Resort Bali

5.0 star property
VIP Access

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Photo gallery for The Sakala Resort Bali

Front of property
Property video
Food and drink
Couples treatment rooms, hot tub, steam room, body treatments
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Pratama 95, Tanjung Benoa, Nusa Dua, Bali, 80363
  • Place, Tanjung Benoa Beach
    ‪5 min walk‬
  • Place, Chinese Buddhist Temple
    ‪6 min walk‬
  • Place, Moon Cot Sari Turtle Farm
    ‪3 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Suite

7.0 out of 10
Good
(4 reviews)
  • 676 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Pool Access Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(2 reviews)
  • 3089 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Pool View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Lower Ground Room - No View

7.6 out of 10
Good
(4 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

Family Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Family Suite, 2 Bedrooms, Balcony, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Nusa Dua

Located in Tanjung Benoa, The Sakala Resort Bali is 2.5 mi (4.1 km) from Samuh Beach and within a 10-minute drive of other popular attractions like Bali National Golf Club. This 261-room, 5-star resort has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Tanjung Benoa Beach - 5 min walk - 0.3 miles
  • Chinese Buddhist Temple - 6 min walk - 0.4 miles
  • Wibisana Marine Adventures - 18 min walk - 1.0 mile
  • Moon Cot Sari Turtle Farm - 3 min drive - 0.4 miles
  • Nusa Dua Beach - 12 min drive - 3.6 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 26 min drive

Restaurants

  • ‪Pinisi House + Depinisi Kopi - ‬12 min walk
  • ‪Batan Bekul - ‬10 min walk
  • ‪BumbuBali - ‬11 min walk
  • ‪The SAKALA Beach Club - ‬1 min walk
  • ‪Glaze Bali - ‬10 min walk

About this property

The Sakala Resort Bali

Guests of The Sakala Resort Bali have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 465000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach resort include a gym, a steam room, and free WiFi in public areas.
42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Laptop-compatible safes, phones, and desks are other standard amenities. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, and a steam room.

Children under 5 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 5 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness SPA has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Free shopping center shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 460,000 for adults and IDR 300,000 for children
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • Pizza & Beach Bar
  • Sachi - Japanese cuisine
  • Sakala Beach Club
  • The Restaurant
  • The Terrace

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Canoeing
  • Children's pool
  • Cooking classes
  • Designer stores
  • Evening entertainment
  • Free beach club
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Motor boating
  • Paddleboard
  • Parasailing
  • Personal motorized watercraft
  • Steam room
  • Water skiing
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Pool toys
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (6,458 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height counter and sink
  • Low-height door lock
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
This property collects an IDR 500,000 deposit per night, per room. The listed general deposit is the maximum amount collected per stay.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 500000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 460000 for adults and IDR 300000 for children
  • Airport shuttle fee: IDR 465000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 465000 (one-way), (up to 12 years old)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Chedi Sakala
Chedi Sakala Hotel
Chedi Sakala Hotel Nusa Dua
Chedi Sakala Nusa Dua
Sakala Chedi
Mantra Sakala Resort Beach Club Bali Nusa Dua
Sakala Resort Bali Nusa Dua
Mantra Sakala Beach Club Bali Nusa Dua
Mantra Sakala Beach Club Bali
Sakala Resort Bali
Sakala Bali Nusa Dua
Sakala Bali
Sakala Resort Bali All Suites Nusa Dua
Sakala Resort Bali All Suites
Sakala Bali All Suites Nusa Dua
Sakala Bali All Suites
Mantra Sakala Resort Beach Club Bali
The Sakala Resort Bali All Suites

Frequently asked questions

Are there all-inclusive options at The Sakala Resort Bali?

The Sakala Resort Bali has all inclusive rates that come with all meals included. Activities include kayaking, rowing/canoeing, and water fitness classes.

Are free cancellation options available at The Sakala Resort Bali?

The Sakala Resort Bali provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What is there to do within easy reach of The Sakala Resort Bali?

This resort is situated in Tanjung Benoa within a short 6-minute walk of Tanjung Benoa Beach. You'll also find Nusa Dua Beach and Bali Collection Shopping Centre within a short drive.

Is there parking available at The Sakala Resort Bali?

Yes, self parking is offered for free at the resort. Accessible parking, free RV/bus/truck parking, and bicycle parking are also available.

Is there a spa at The Sakala Resort Bali?

Wellness SPA is the resort's spa and services include sports massages, hot stone massages, aromatherapy, and reflexology.

Does The Sakala Resort Bali have a casino?

No, The Sakala Resort Bali doesn't have a casino.

Will I find an indoor pool at The Sakala Resort Bali?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 7:00 PM.

What will couples enjoy most about a stay at The Sakala Resort Bali?

This beachfront resort offers many amenities for couples such as 2 beach bars and 2 outdoor pools with some guestrooms featuring private pools.

Are there hot tubs at The Sakala Resort Bali?

Yes, this resort has a spa tub.

Does The Sakala Resort Bali feature a restaurant that includes a breakfast menu?

Yes, The Sakala Resort Bali has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Sakala Resort Bali allow pets to stay for free?

No, pets and service animals aren't allowed at The Sakala Resort Bali.

Does The Sakala Resort Bali have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from The Sakala Resort Bali?

The closest major airport to The Sakala Resort Bali is Ngurah Rai Intl. Airport (DPS), which is 9.5 mi away (26 minutes by car).

Are there rooms with balconies that I can book at The Sakala Resort Bali?

Yes, some guestrooms at this resort offer either a furnished balcony or a furnished patio where guests can enjoy garden or pool views.

Does The Sakala Resort Bali offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Sakala Resort Bali.

The Sakala Resort Bali Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 281 out of 584 reviews
Rating 8 - Good. 181 out of 584 reviews
Rating 6 - Okay. 68 out of 584 reviews
Rating 4 - Poor. 29 out of 584 reviews
Rating 2 - Terrible. 25 out of 584 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Terrence

Nice pool areas, big rooms, beautiful grounds
Stayed 3 nights in Nov 2025

10/10 Excellent

Dante

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff do the extra mile to help their guests. Very respectful and down to earth.
Stayed 6 nights in Nov 2025

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing room cleanliness. Room amazing, service and staff totally amazing
Stayed 5 nights in Nov 2025

10/10 Excellent

DEEPAK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and spacious. The gym was well equipped
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sakala beach resort staff very helpful, nothing too much trouble. Breakfast good variety and choice of national and international food. Rooms very clean and well equipped with small kitchen, cops,kettle,iron/ironing board, bathrobes and slippers. Grounds well kept. Free shuttle to Bali collection with the beach a few steps away.
Stayed 7 nights in Nov 2025

8/10 Good

Jimmy

Stayed 3 nights in Oct 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and friendly staff. Breakfast is amazing, options for everyone.
Stayed 4 nights in Oct 2025

10/10 Excellent

Omar

Stayed 2 nights in Sep 2025

6/10 Okay

Debra Kim

Liked: Staff & service
Amazing breakfast. Not many options at the beach club for food, lots of things unavailable. Rooms are a little old. Overall average
Stayed 2 nights in Oct 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Sakala - rooms were very clean, choice and food at restaurants was great, including the very extensive breakfast buffet! The basement rooms do have dehumidifiers in and can smell a bit damp, which was fine for a few days stay but may be worth upgrading for longer. Staff were all super attentive and friendly - would recommend to others!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Khamit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really perfect. Big room with pool access..staff without exception are amazing and helpful..room service was good , and the food in the all restaurants & the pool bar are mouthwatering and very tasty. It was really a good choice to choose this hotel . Thanks to everyone who makes me feel so special.
Stayed 7 nights in Sep 2025

10/10 Excellent

Donell

Stayed 4 nights in Sep 2025

10/10 Excellent

raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is huge and beautiful. The staff is great and restaurant options were very good. The only thing I was disappointed with was the beach was dirty and there were boats everywhere. Really making it an eye sore.
Stayed 3 nights in Sep 2025

10/10 Excellent

AJAY, COLONIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT , CLEAN AND WONDERFULL STAFF AND WAS SURPRISED WITH INDIA FOOD COUNTER AT BREAKFAST AND THE CHEFF WAS FANTASTIC COOK
Stayed 6 nights in Sep 2025

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Aug 2025

10/10 Excellent

Teresita P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in Aug 2025

10/10 Excellent

Karman, surprise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
The room was very spacious but swimming pool wasn’t clean as we found dead bird, leaves all over the pool. So had to use other side of the pool which was overcrowded as it’s a bit small for the amount of people.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Buffet breakfast and beach bar. We enjoyed spending time at the beach club. We liked the room and its overall size and design. Our tv had very poor reception and was difficult to operate and access the stations. During a degustation Indonesian dinner we were given an Arak cocktail. Both my partner and I felt sick very shortly after having a few sips of the cocktail so we did not contiue drinking it. My partner very quickly started to feel very unwell and we left to return to our room befor eth eend of the meal. My partner became violently sick and nautious, vomitting throughout the night, resulting in a doctor and nursaes called to the room to provide IV antibiotics and other treatments. The doctor said we probably had a bad reaction to Arak as we had never had it before and our systems could not tolerate it at even the smallest amount. Our last day at the hotel was not so good as my partner still felt drained, tired and a little unwell. Unfortunately, it meant that our final 24 hours at the hotel was a very challenging time. We do not feel that the hotel should provide Arak to people eho have never had it before as they may have a similar reaction to the two of us.
Stayed 4 nights in Aug 2025

2/10 Terrible

Waqas

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, our stay at Sakala was a disappointment, so much so that we decided to leave early without a refund of any sort to salvage our vacation. First of all, there was construction happening next to the resort which Expedia nor the resort told us anything about. Every day between 7:30-8am they would start with hammer drills and that would go on all day. As someone who works remotely and was partially working on my vacation, I was sleeping late at night and was getting woken up every morning from the noise. The noise was quite simply unbearable, even if I was not sleeping, you go to a place like Bali for the peace and quiet, not for a property demolition going on and waking up to that noise every day. Our room was infested with aunts when we checked in. We informed the property but they told us that they don't have any other room available. Then they started spraying very strong pesticides while we were still present in the property but even that did not take care of the aunt infestation completely. The property is literally falling apart. I am sure this was a great property once but it has been run down and not very well maintained. Door handles were falling off, shower pressure was non-existent, internet speed was barely between 2-3 Mbps and it was disconnecting frequently. For the staff, some were lovely and some absolutely rude and inconsiderate, not caring about the DND sign either. Expedia support, 0 stars. No help and no follow up for days.
Stayed 20 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a pool villa room. The kids had their own level including kitchen loungeroom. Was fab. Staff were so friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025