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Grand Hyatt Bali

5.0 star property
Beachfront comfort, a fitness center

Choose dates to view prices

Photo gallery for Grand Hyatt Bali

5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas
Creator video
Bar (on property)
Grand Suite, 1 King Bed (Deluxe) | View from room
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

View in a map
Kawasan Wisata Nusa Dua BTDC, Nusa Dua, Bali, 80363
  • Place, Bali Collection Shopping Centre
    ‪2 min walk‬
  • Place, Bali Nusa Dua Theater
    ‪4 min walk‬
  • Place, Nusa Dua Beach
    ‪6 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Twin Beds, Garden View

Garden view

Room, 2 Twin Beds, Garden View

8.6 out of 10
Excellent
(25 reviews)
  • 527 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(38 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Separate tub and shower, spring water tub, rainfall showerhead

Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 527 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Club Access)

Separate tub and shower, spring water tub, rainfall showerhead

Club Room, 2 Twin Beds (Club Access)

  • 534 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Club Access)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Club Access)

9.0 out of 10
Wonderful
(4 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite | 1 bedroom, minibar, in-room safe, desk

Ambassador Suite

10.0 out of 10
Exceptional
(1 review)
  • 1884 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View | 1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Ocean View

Club Room, 2 Twin Beds, Ocean View | 1 bedroom, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Ocean View

  • 534 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club Access)

Deluxe Room, 1 King Bed (Club Access) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club Access)

8.8 out of 10
Excellent
(3 reviews)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Club Access)

Deluxe Room, 2 Twin Beds (Club Access) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Club Access)

  • 549 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed (Executive)

Executive Suite, 1 King Bed (Executive) | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed (Executive)

10.0 out of 10
Exceptional
(1 review)
  • 1513 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Grand Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 1032 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Executive Suite, 1 King Bed

Grand, Executive Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Grand, Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1518 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Ocean View

Room, 2 Twin Beds, Ocean View | 1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds, Ocean View

7.6 out of 10
Good
(8 reviews)
  • 534 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 534 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Mermaid Theme)

Room, 2 Bedrooms (Mermaid Theme) | 1 bedroom, minibar, in-room safe, desk

Room, 2 Bedrooms (Mermaid Theme)

  • 1068 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 2 Bedrooms (Pirate Theme, Bunk Beds)

Room, 2 Bedrooms (Pirate Theme, Bunk Beds) | View from room

Room, 2 Bedrooms (Pirate Theme, Bunk Beds)

  • 1068 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Grand Suite, 1 King Bed (Deluxe)

Separate tub and shower, spring water tub, rainfall showerhead

Grand Suite, 1 King Bed (Deluxe)

  • 1530 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Nusa Dua

Located in BTDC within a 5-minute walk of Bali Collection Shopping Centre, Grand Hyatt Bali is within a 15-minute stroll of Nusa Dua Beach. This 636-room hotel welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Bali Collection Shopping Centre - 2 min walk - 0.1 miles
  • Bali Nusa Dua Theater - 4 min walk - 0.3 miles
  • Nusa Dua Beach - 6 min walk - 0.4 miles
  • BIMC Hospital Nusa Dua - 9 min walk - 0.5 miles
  • Bali Nusa Dua Convention Centre - 15 min walk - 0.8 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 22 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Veranda Lounge - ‬1 min walk
  • ‪Grand Club Lounge - ‬8 min walk
  • ‪The Watercourt - ‬9 min walk
  • ‪Dua Kafe - ‬4 min walk

About this property

Grand Hyatt Bali

Beachfront comfort, a fitness center
Grand Hyatt Bali features a private beach, a full-service spa, and 5 outdoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
25-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and spring water baths, bathrooms offer hair dryers and free toiletries. Balconies or patios, sitting areas, and minibars are also available.
A private beach and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 24 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Cafe
  • Nampu
  • Pasar Senggol
  • Salsa Verde
  • Watercourt Restaurant

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 24 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 25-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 24 for adults and USD 12 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Bali Grand Hyatt
Bali Hyatt Grand
Grand Bali Hyatt
Grand Hyatt Bali
Grand Hyatt Bali Hotel
Grand Hyatt Bali Hotel Nusa Dua
Grand Hyatt Bali Nusa Dua
Hyatt Bali
Hyatt Bali Grand
Hyatt Grand Bali
Grand Hyatt Hotel Bali
Grand Hyatt Nusa Dua
Hyatt Nusa Dua
Nusa Dua Hyatt

Frequently asked questions

Is free cancellation available at Grand Hyatt Bali?

Grand Hyatt Bali provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Grand Hyatt Bali?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Bali on Dec 2, 2025 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Grand Hyatt Bali?

This hotel is situated in BTDC, just steps from Bali Collection Shopping Centre, and within a 10-minute walk of Nusa Dua Beach and Bali Nusa Dua Theater. You'll also find Waterblow and Samuh Beach less than a mile away.

Will I be able to park at Grand Hyatt Bali?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at Grand Hyatt Bali?

There is a full-service spa available for guests to enjoy and services include hot stone massages, aromatherapy, and Ayurvedic treatments.

Does Grand Hyatt Bali include a casino on the premises?

No, Grand Hyatt Bali doesn't have a casino.

Will I find an indoor pool at Grand Hyatt Bali?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 7:00 PM.

What amenities will couples enjoy at Grand Hyatt Bali?

There are plenty of amenities for couples at this hotel, including a private beach, 5 outdoor pools, and a poolside bar.

Does Grand Hyatt Bali have a hot tub?

Yes, this hotel has a spa tub.

Does Grand Hyatt Bali have a restaurant that serves breakfast?

Yes, Grand Hyatt Bali serves a cooked-to-order breakfast for a surcharge each morning at Pasar Senggol.

Will Grand Hyatt Bali allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Hyatt Bali.

Are there connecting rooms at Grand Hyatt Bali?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Grand Hyatt Bali?

The closest major airport to Grand Hyatt Bali is Ngurah Rai Intl. Airport (DPS), which is 8.4 mi away (22 minutes by car).

Are there rooms with balconies at Grand Hyatt Bali?

Yes, every guestroom at Grand Hyatt Bali comes with a balcony with some featuring ocean or garden views.

Grand Hyatt Bali Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. All staff very professional and friendly. Sports Bar disappointing. Should have more food on the menu like burgers, fries, pizza. Music (DJ) was great. Was great to see a team cleaning up the beach where lots of rubbish had been swept up onto the beach from the ocean.
Stayed 8 nights in Aug 2025

10/10 Excellent

Gosia

Liked: Cleanliness, staff & service, property conditions & facilities
We liked staying at the Grand Hyatt. Beautiful resort, amazing facilities. The only thing I didn't like was the noise coming from the construction site but I understand its temporary. Otherwise really good. We also liked that near the hotel we could find nice cafes.
Stayed 4 nights in Aug 2025

10/10 Excellent

Leonie

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury in every way, this is the choice hotel in Nusa Dua, staff always friendly & helpful, the grounds are absolutely stunning, so is the pristine private beach. We had meals at the Nampu & Pasar Senggal, great memories. We had a sea view room, waking up to the sounds of waves & enjoy the morning sun overlooking the ocean, it’s a bliss!
Beautiful grounds
The beach area
Wonderful swimming pool
The Salsa bar
Stayed 4 nights in Aug 2025

8/10 Good

Yunus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Lucas

Stayed 6 nights in Aug 2025

8/10 Good

Venkatachalam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a family or business event
Stayed 3 nights in Jul 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel woth 5 start staff who pay attention to detail. Ever so welcoming and they go.above and beyond to make sure you are as comfortable as you are at home.
Stayed 13 nights in Aug 2025

10/10 Excellent

EDUARDO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt Bali offers a peaceful, luxurious beachfront escape in Nusa Dua unmatched for relaxation, scenery, and amenities. It’s a favorite among families and guests looking to unwind in a lush, scenic setting with excellent service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this property. We tried all the restaurants and bars and rhey were all high standard. We used the spa, the kid's club, took surf lessons - every service was excellent. Our stay really exceeded all expectations. Thank you!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 kids loved it very safe
Stayed 4 nights in Aug 2025

6/10 Okay

Vladislav, denver

Traveled with family
Liked: Cleanliness
During our recent stay, we encountered several disappointing experiences that fell short of the level of service we expected from Hyatt brand: 1. Towel for day trips- we booked a waterfall tour and asked for towels to take with us. We were informed that hotel towels cannot be taken outside. Given that many guests in Bali take day tours involving water activities , this feels like a vary basic amenity that should be offered. It cost hotel almost nothing but makes a significant impact on the guest experiance. 2. Beach cleanliness and preparatiob- I jogged early each morning and noticed a clear difference in how beaches were maintained by different hotels. Unfortunately, Hyatt's beach area appeared among the least maintained. Compared to neighboring hotels, where staff were preparing the beach and offering towels to guests as early as 6:30-7:00am, to put on the sun bed to wash the sunrise, for Hyatt even if you ask, you won't be getting the towels until 8:00 am. So Hyatt's beach had more visible garbage (plastic and other debris) and no similar towel service. This gave an impression of neglect that is not consistent with the Hyatt brand. 3. Charge for boiled water- we had arranged to meet a local coffee merchant to buy Luwak coffee. We sat in the lounge area of the restaurant near the lobby and asked for the boiled water and cups so we can taste the coffee that we were buying. To our surprise we were presented with the bill for the hot water. Additionally, the staff seemed unh
Stayed 8 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Usha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and outdated rooms. Rooms too far away from pool, beach, Lobby etc. Spa too expensive, Spa products inferior quality. Pool and beach staff extremely rude especially the towel providers. For Cabana they want us to reserve in advance and ask for IDR 1M spent. All just about collecting money, no service standards. Food very expensive!
Stayed 1 night in Aug 2025

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the crew are excellent, very nice and sweet. I had a lovely stay at this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ram Mohan Rao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Grand Stay

Beautiful property, amazing view by the beach ,staff very professional polite and helpful
Stayed 4 nights in Jul 2025

6/10 Okay

James

Liked: Cleanliness, amenities, property conditions & facilities
Every request took two to three times to be completed. On my last day it took FOUR (4) calls and about three hours (!) to the front desk to have a copy of my bill; I was checking out at 4:30am and wanted to review prior to departure. The wait staff by the "quiet" pool were great! The bellman area were a constant dis-appointment. I will state that the cost of dining and drinking at the hotel were very favorable. And, finally, while my guest room was "ok" you can tell it's in need of a renovation or at least an update.
Stayed 10 nights in Jul 2025

8/10 Good

Issam, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good people staff are nice
Stayed 3 nights in Jul 2025

8/10 Good

Stephen, Southern River

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and the pools and surrounding areas were great, the apartments were clean and the staff very friendly and helpful. The only downside to this property was the fact that the food and drinks were very expensive!
Stayed 8 nights in Jul 2025

8/10 Good

Roxane

Stayed 5 nights in Jul 2025

10/10 Excellent

Gegham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed time in Grand Hyatt in Nusa Dua. Nice and friendly staff at hotel. Great food. Everything was in walking distance.
Stayed 6 nights in Jun 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service
The property is beautiful but lacks any sense of being in Bali. The main pool was disappointing and a long walk from room which is difficult when you have a mobility issue which you mentioned at booking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

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