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The Crystal Luxury Bay Resort Nusa Dua

4.0 star property
Upscale spa hotel near Puja Mandala

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Exterior detail
Suite Family Loft with Sofa And Jacuzzi | In-room safe, desk, blackout drapes, soundproofing
Daily buffet breakfast (IDR 200000 per person)
Reception
Suite Diamond Penthouse 2 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Reviews
7.2

Good

Popular amenities

  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Spa
    SpaSpa

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Jalan By Pass I Gusti Ngurah Rai No 88, Nusa Dua, Bali, 80363
  • Popular LocationBali Nusa Dua Convention Centre2 min drive
  • Popular LocationBali Collection Shopping Centre3 min drive
  • Popular LocationNusa Dua Beach9 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)12 min drive

Room options

View all photos for Deluxe King Balcony Pool View

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Balcony Pool View

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jacuzzi With Sofa Bed

Suite Jacuzzi With Sofa Bed | Private spa tub

Suite Jacuzzi With Sofa Bed

  • 516 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Balcony Bay View

Deluxe King Balcony Bay View | In-room safe, desk, blackout drapes, soundproofing

Deluxe King Balcony Bay View

  • 356 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Crystal with Sofa Bed

Suite Crystal with Sofa Bed | In-room safe, desk, blackout drapes, soundproofing

Suite Crystal with Sofa Bed

  • 818 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Diamond Penthouse 2 Bedroom

Suite Diamond Penthouse 2 Bedroom | Private kitchen | Electric kettle

Suite Diamond Penthouse 2 Bedroom

  • 1194 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Two Double Beds

Deluxe Two Double Beds | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Deluxe Two Double Beds

  • 356 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Family Loft with Sofa And Jacuzzi

Suite Family Loft with Sofa And Jacuzzi | Living area | LCD TV

Suite Family Loft with Sofa And Jacuzzi

  • 1195 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe King Balcony Bay View

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Balcony Bay View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Family Loft With Sofa And Jacuzzi

In-room safe, desk, blackout drapes, soundproofing

Suite Family Loft With Sofa And Jacuzzi

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse 3 Bedroom

In-room safe, desk, blackout drapes, soundproofing

Penthouse 3 Bedroom

  • Sleeps 6
  • 1 King Bed

View all photos for Penthouse 2 Bedroom

In-room safe, desk, blackout drapes, soundproofing

Penthouse 2 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Jacuzzi Suite

In-room safe, desk, blackout drapes, soundproofing

Jacuzzi Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Doubles Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Two Doubles Bed

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King Balcony Pool View

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Balcony Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Suite Crystal with Sofa Bed

In-room safe, desk, blackout drapes, soundproofing

Suite Suite Crystal with Sofa Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nusa Dua

Located in By Pass Ngurah Rai within 2 miles (3 km) of Puja Mandala, The Crystal Luxury Bay Resort Nusa Dua is within a few miles (5 km) of other popular sights such as Bali Nusa Dua Convention Centre. This 214-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Bali Nusa Dua Convention Centre - 2 min drive
  • Bali Collection Shopping Centre - 3 min drive
  • Bali National Golf Club - 3 min drive
  • Bali International Convention Center - 3 min drive
  • Nusa Dua Beach - 9 min drive

Getting around

  • The preferred airport is Ngurah Rai Intl. Airport (DPS): 13-min drive, 7.3 mi/11.8 km.

Restaurants

  • ‪老大 Laota Restaurant - ‬20 min walk
  • ‪Koki Restaurant - ‬2 min drive
  • ‪Yakiniku Sama-Sama Restaurant - ‬14 min walk
  • ‪Puja Mandala Food Centre - ‬2 min drive
  • ‪Nusa Dua Pizza - ‬1 min drive

About this property

The Crystal Luxury Bay Resort Nusa Dua

Upscale spa hotel near Puja Mandala
Guests of The Crystal Luxury Bay Resort Nusa Dua have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 250000 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, free WiFi in public areas, and meeting rooms.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Electric kettles, laptop-compatible safes, and desks are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Le Crystal has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mangroves

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 11 kids stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 350000.0 per day

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 350000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Crystal Luxury Bay Resort Nusa Dua
Crystal Luxury Bay Resort
Crystal Luxury Bay Nusa Dua
Crystal Luxury Bay
The Crystal Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel
The Crystal Luxury Bay Resort Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel Nusa Dua

Frequently asked questions

What can I see near The Crystal Luxury Bay Resort Nusa Dua?

This hotel is situated in By Pass Ngurah Rai within a short 1-minute walk of Bukit Peninsula. You'll also find Nusa Dua Beach and Tanjung Benoa Beach within a short drive.

Is there parking available at The Crystal Luxury Bay Resort Nusa Dua?

Yes, self parking is offered for free at the hotel.

Is there a spa at The Crystal Luxury Bay Resort Nusa Dua?

Le Crystal is the hotel's spa and services include couples treatments and massages.

Does The Crystal Luxury Bay Resort Nusa Dua feature a casino at the property?

No, The Crystal Luxury Bay Resort Nusa Dua doesn't have a casino.

Will I find an indoor pool at The Crystal Luxury Bay Resort Nusa Dua?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about The Crystal Luxury Bay Resort Nusa Dua?

There are many amenities for couples at this hotel, including in-room massages as well as 2 outdoor pools and 2 poolside bars.

Are there hot tubs at The Crystal Luxury Bay Resort Nusa Dua?

Yes, guests can enjoy a spa tub at this hotel.

Does The Crystal Luxury Bay Resort Nusa Dua have a restaurant that serves breakfast?

Yes, The Crystal Luxury Bay Resort Nusa Dua serves buffet breakfast for a surcharge each morning at Mangroves.

Will The Crystal Luxury Bay Resort Nusa Dua allow pets to stay for free?

No, pets aren't allowed at The Crystal Luxury Bay Resort Nusa Dua.

Does The Crystal Luxury Bay Resort Nusa Dua have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Crystal Luxury Bay Resort Nusa Dua?

The closest major airport to The Crystal Luxury Bay Resort Nusa Dua is Ngurah Rai Intl. Airport (DPS), which is 7.3 mi away (13 minutes by car).

Are there rooms with balconies at The Crystal Luxury Bay Resort Nusa Dua?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or pool views.

The Crystal Luxury Bay Resort Nusa Dua Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 52 reviews" "
Rating 8 - Good. 16 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 11 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is disturbing to need to ask repeatedly for hand towels and bath towels when there were none in the suite. Similarly the remote for one of the air conditioners did not work. The one phone in the suite did not have contact instructions for anything. The drain in the shower/bath did not pop up and was not fixed during my stay.
Stayed 3 nights in Jan 2024

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were very disappointed, as this is definitely not a 5 star hotel as advertised on their website, the staff a very helpful and friendly, the hotel and room could do with a thorough cleaning and a lot of maintenence needs doing
Stayed 6 nights in Aug 2023

8/10 Good

Karin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pretty decent 2 nights stay.
Stayed 2 nights in Jul 2023

4/10 Poor

Dansuren

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Galina

Stayed 1 night in Apr 2023

8/10 Good

Maxine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super polite and kind. Rooms and lobby area are very clean and well presented. It was quiet during our stay so had the pools to ourselves mist of the time. The restaurant food was nice but limited choice. The hotel is not near beach, shops or restaurants
Stayed 6 nights in Sep 2022

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all.
Stayed 6 nights in Aug 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not worth
Rate only ONE for the room size only. Carpark and places / walkway had limited or no light. The selling point for this expensive property is the roof top sky pool. However the pool is closed and no light before the operation time is up 😡 The breakfast has only four choice AND the food is not thoroughly cook. The hotel entrance is not light up and the barrier is down resulting missing it and had to make a U turn. The staffs are not professional and careless attitude with reason/excuses after my feedback. NOT WORTH AND OVER RATING OF FIVE STAIRS.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best five star hotel I ever stayed.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities
I think it is an overrated hotel. We last with the bathroom block three days without solving. Inside the room many things are already old and ruined.
Stayed 7 nights in Dec 2019