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Novotel Bali Benoa

4.5 star property
Family-friendly fun on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Novotel Bali Benoa

3 outdoor pools, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas
3 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, down comforters, in-room safe, desk
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, 80361
  • Tanjung Benoa Beach
    ‪1 min drive‬
  • Nusa Dua Beach
    ‪6 min drive‬
  • Benoa Harbour
    ‪17 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬

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Room options

View all photos for Beach Cabana, Beach Wing, Garden View

1 bedroom, down comforters, in-room safe, desk

Beach Cabana, Beach Wing, Garden View

  • 527 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing) | 1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing)

1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (Garden Wing)

8.0 out of 10
Very good
(7 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing) | 1 bedroom, down comforters, in-room safe, desk

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

  • 474 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds (Garden Wing)

1 bedroom, down comforters, in-room safe, desk

Family Room, Multiple Beds (Garden Wing)

10.0 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Garden Wing)

1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 2 Single Beds (Garden Wing)

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | 1 bedroom, down comforters, in-room safe, desk

Family Suite, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

  • 452 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 2 Twin Beds, Pool Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Villa, 2 Bedrooms, Beachfront

1 bedroom, down comforters, in-room safe, desk

Villa, 2 Bedrooms, Beachfront

  • Sleeps 6
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

1 bedroom, down comforters, in-room safe, desk

Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

  • 2260 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Cabana, Beach Wing, Ocean View

1 bedroom, down comforters, in-room safe, desk

Beach Cabana, Beach Wing, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Nusa Dua

Located in Tanjung Benoa, Novotel Bali Benoa is adjacent to Tanjung Benoa Beach with other popular attractions like Nusa Dua Beach within a within a few miles (5 km). This 187-room hotel has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Tanjung Benoa Beach - 1 min drive - 0.0 miles
  • Bali Nusa Dua Convention Centre - 5 min drive - 2.5 miles
  • Bali Collection Shopping Centre - 6 min drive - 2.9 miles
  • Nusa Dua Beach - 6 min drive - 3.3 miles
  • Benoa Harbour - 17 min drive - 10.6 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive

Restaurants

  • ‪Sari Merta Segara Water Sports - ‬14 min walk
  • ‪Bumbu Bali Restaurant & Cooking School - ‬13 min walk
  • ‪Giorgio Italian Cuisine - ‬11 min walk
  • ‪Coco Bistro - ‬11 min walk
  • ‪Nagisa Japanese Restaurant - ‬12 min walk

About this property

Novotel Bali Benoa

Family-friendly fun on the beach, with 3 outdoor pools
Novotel Bali Benoa features a private beach, a full-service spa, and 3 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a gym, and free WiFi in public areas.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies or patios, refrigerators, and coffee makers. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In Balance Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 18 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cocos Beach Restaurant
  • Crocokiss Restaurant
  • Nanas Bar
  • Uluwatu Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Rowing/canoeing
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 28.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 28.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Bali Novotel Benoa
Benoa Bali Novotel
Benoa Novotel
Novotel Bali
Novotel Bali Benoa
Novotel Bali Benoa Hotel
Novotel Bali Benoa Hotel Nusa Dua
Novotel Bali Benoa Nusa Dua
Novotel Benoa
Novotel Benoa Bali
Novotel Bali Benoa Hotel
Novotel Bali Benoa Nusa Dua
Novotel Bali Benoa Hotel Nusa Dua

Frequently asked questions

Is a free cancellation option available at Novotel Bali Benoa?

Novotel Bali Benoa offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Bali Benoa?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Novotel Bali Benoa on Jul 6, 2025 start from $134.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Novotel Bali Benoa?

This hotel is situated in Tanjung Benoa, just steps from Tanjung Benoa Beach. You'll also find Nusa Dua Beach and Bali Collection Shopping Centre within a short drive.

Is there parking available at Novotel Bali Benoa?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa available at Novotel Bali Benoa?

In Balance Spa is the hotel's spa and services include hot stone massages, beach massages, body wraps, and couples treatments.

Does Novotel Bali Benoa include a casino on the premises?

No, Novotel Bali Benoa doesn't have a casino.

Will I find an indoor pool at Novotel Bali Benoa?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 6:00 PM.

What amenities will couples enjoy at Novotel Bali Benoa?

There are many amenities for couples at this hotel, including in-room massages as well as a private beach and a beach bar.

Does Novotel Bali Benoa have a hot tub?

Yes, this hotel has a spa tub.

Does Novotel Bali Benoa feature a restaurant that includes a breakfast menu?

Yes, Novotel Bali Benoa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Novotel Bali Benoa allow pets to stay for free?

No, pets and service animals aren't allowed at Novotel Bali Benoa.

Does Novotel Bali Benoa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Novotel Bali Benoa?

The closest major airport to Novotel Bali Benoa is Ngurah Rai Intl. Airport (DPS), which is 9.2 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Novotel Bali Benoa?

Yes, every guestroom at Novotel Bali Benoa comes with a furnished balcony with some featuring ocean or garden views.

Does Novotel Bali Benoa have a wedding venue on site?

Take advantage of the wedding venue at Novotel Bali Benoa if you plan to say "I do" during your trip.

Novotel Bali Benoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 362 out of 804 reviews
Rating 8 - Good. 312 out of 804 reviews
Rating 6 - Okay. 91 out of 804 reviews
Rating 4 - Poor. 26 out of 804 reviews
Rating 2 - Terrible. 13 out of 804 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

dominick, hagerstown

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent breakfast, friendly staff, bunk bed room was very great layout comfortable beds and mattresses
Stayed 3 nights in Mar 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved everything!

Everyone is extremely friendly and accomodating. I was travelling alone with my two kids and no request is too big or too small. Very quiet and friendly. The hotel is not brand new, it’s a little bit run down, but still excellent condition. All pools are great for adults and lids. This is our second time in this hotel and won’t be the last one.
Stayed 12 nights in Mar 2025

10/10 Excellent

Candice

Stayed 12 nights in Jan 2025

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the property and we love it here. The staff are wonderful and very helpful. The rooms are clean and tidy, comfortable beds and nice areas around the hotel. We will be back!
Stayed 7 nights in Jan 2025

8/10 Good

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities

Great Family Place with very kind personnel

I enjoyed my stay as everyone was kind, and very welcoming. The hotel is good with very minor things that needs attention. It’s an old Hotel but well maintained. New pool looks fantastic and the location is great.
Stayed 11 nights in Dec 2024

8/10 Good

Nidhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice property and excellent staff, but hotel is in renovation so check before booking if everything is functional specifically swimming pool and restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Argho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is just awesome.Great ambience and place to go with the family.Food is very good and overall cleanliness and hospitality of the staff is just so good and praiseworthy.A great place so come,relax and have a lovely vacation for all.
Stayed 5 nights in Nov 2024

10/10 Excellent

PROSENJIT

Liked: Cleanliness, staff & service, property conditions & facilities
Manager Devi is excellent and helpful. We will definitely comeback again.
Stayed 5 nights in Nov 2024

8/10 Good

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and pool near the beach was fantastic 👍😊
Stayed 5 nights in Oct 2024

6/10 Okay

Olivia

Liked: Staff & service
Stayed 10 nights in Oct 2024

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay; staff always happy to see you
Stayed 3 nights in Oct 2024

6/10 Okay

Tracy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs updating. We found the reception staff very rude compared to all the other staff. The location is beautiful but more choices of restaurants is required within the complex especially if you are all inclusive, the menu is small! I won’t be going back!!
Stayed 6 nights in Oct 2024

6/10 Okay

Matthew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location on the beach and clean rooms. Staff were friendly however we were continually harassed about our expenses during our stay. When we arrived we provided a credit card hold so that we could utilize the restaurants, room service and bar facilities. However throughout the stay we we received two letters in our room asking us to increase our credit hold, despite trying to increase our hold the day prior and being told $200 hold was more than enough. On one particular evening we received two phone calls after 8pm when our kids were trying to sleep asking us to come immediately and increase the hold. I went down to reception and paid off the entire account and we didn't use the restaurant or bars for the remainder of the stay. Not really sure why it operated like this but it put a dampener on our holiday.
Stayed 7 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the relaxed atmosphere of the resort
Stayed 6 nights in Oct 2024

8/10 Good

Fazia Mozmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Bleddyn

Stayed 1 night in Sep 2024

8/10 Good

Bharti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Siew Cheng

Traveled with family
Need more options on choices of dining
Stayed 3 nights in Sep 2024

10/10 Excellent

FERNANDO

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Novotel Bali Benoa is an absolutely gem, we liked their facilities, breakfast selection, cleanness of the site and staff positive attitude from the guide who assist to cross the street to the front office desk. The hotel is located in a seclude area of Nusa Dua perfect for families with children who seek quietness but also next to the action of water sports. Due to the distance to the main facilities in the area private transport is normally needed, the good shops and restaurants are located few kms away. We had a great time at Novotel Benoa however I'd like to share an unusual case which called my attention. My kid wanted a cup of ice cream, we approached the shop only to realize that one scoop of it costed AUD $18, I thought at first that I was wrong with the conversion rate only to confirm that indeed that was the price, in my opinion that need to be reviewed. We also decided to visit the near by massage place due to the high costs of the therapy in the local facilities
Stayed 3 nights in Sep 2024

8/10 Good

Warrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not sure if I would recommend for young families

Novotel in Benoa was nice enough, but we enjoyed our stay at a smaller hotel in Kuta better. We found Novotel too expensive (which is a product of it being in Nusa Dua). We stayed there with our young children, but we found most of the other clientele were older folks, so we were worried about our children being too loud all the time. We also got a random knock on our door at 930pm one night from house keeping asking us if we wanted our bed made up (which was frustrating, because it woke our kids). I assume they accidentally came to the wrong room. Finally, while the room we stayed in was advertised as 2 single beds, the photos are a little misleading and they looked like 2 double beds (it was 2 single beds). Otherwise, the staff were very friendly and the hotel was clean!
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great staff,clean,great pools. Lacked a bit of life in the evenings.
Stayed 15 nights in Jul 2024

4/10 Poor

Robynne J

Stayed 6 nights in Jul 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
The property is in need of a serious upgrade, bathroom and toilet were clean but badly stained/scratched. Blinds were frayed and dirty. The blind on the door fell off its roller and had to be fixed. On three separate occasions the lighting in tha hall and on the stairs outside my room which was a serious issue in terms of negotiating the stair case. I was disappointed as I expected more from the photos which I saw on the website. The staff however were all lovely.
Stayed 10 nights in Jun 2024

8/10 Good

Raman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning ocean view, overpriced food, poor entertainment.
Stayed 9 nights in Jun 2024

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near all water sports activities.
Stayed 1 night in Jun 2024

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Flights from Chicago to Entebbe
Flights from Charlotte to San Juan
Flights from New Orleans to Toronto
Flights from Nassau to Great Inagua Island
Flights from Houston to Norfolk - Virginia Beach
Flights from Otis
Flights from Myrtle Beach to Grand Cayman
Flights from Staniel Cay
Flights from Munich to Boston

Cars

Car rentals in North Carolina
Car rentals in Aguadilla