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Grand Mirage Resort & Thalasso Bali

5.0 star property
Luxury resort on the beach, with 6 outdoor pools
VIP Access

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Photo gallery for Grand Mirage Resort & Thalasso Bali

6 outdoor pools, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
Creator video - submitted by ptitca perepelitca
Apartment, 2 Bedrooms, Ocean View | Living room | 32-inch LCD TV with satellite channels
Premium bedding, down comforters, minibar, in-room safe
Cafe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Jalan Pratama 74 Tanjung Benoa, Nusa Dua, Bali, 80363
  • Place, Wibisana Marine Adventures
    ‪7 min walk‬
  • Place, Tanjung Benoa Beach
    ‪9 min walk‬
  • Place, Moon Cot Sari Turtle Farm
    ‪4 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Studio Suite, Garden View

Junior Studio Suite, Garden View | Premium bedding, down comforters, minibar, in-room safe

Junior Studio Suite, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 645 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Two-Bedroom Suite, Garden View

Two-Bedroom Suite, Garden View | Premium bedding, down comforters, minibar, in-room safe

Two-Bedroom Suite, Garden View

  • 859 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View | Living area | 32-inch LCD TV with satellite channels

Apartment, 3 Bedrooms, Ocean View

  • 914 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 12
  • 5 Twin Beds

View all photos for Kids Suite, Garden View (1 King, 1 bunk bed and 1 trundle bed)

Kids Suite, Garden View (1 King, 1 bunk bed and 1 trundle bed) | Premium bedding, down comforters, minibar, in-room safe

Kids Suite, Garden View (1 King, 1 bunk bed and 1 trundle bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 645 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View | Living area | 32-inch LCD TV with satellite channels

Apartment, 2 Bedrooms, Ocean View

  • 1830 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 10
  • 2 King Beds and 2 Queen Sofa Beds

View all photos for Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Family Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Girls Suite

Girls Suite | Premium bedding, down comforters, minibar, in-room safe

Girls Suite

8.0 out of 10
Very good
(2 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Family Studio Bunk, Garden View

Family Studio Bunk, Garden View | Premium bedding, down comforters, minibar, in-room safe

Family Studio Bunk, Garden View

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Premiere Pool Access

Terrace/patio

Premiere Pool Access

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Connecting Premiere Garden

Premium bedding, down comforters, minibar, in-room safe

Connecting Premiere Garden

8.0 out of 10
Very good
(1 review)
  • 859 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Deluxe, Ocean View

Family Deluxe, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Family Deluxe, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for New Premiere Garden View

New Premiere Garden View | Premium bedding, down comforters, minibar, in-room safe

New Premiere Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for New Premiere Ocean View

New Premiere Ocean View | Premium bedding, down comforters, minibar, in-room safe

New Premiere Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premiere Terrace Garden

Premiere Terrace Garden | Terrace/patio

Premiere Terrace Garden

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Universal Design Suite (Accessible & Senior Citizen Friendly)

Universal Design Suite (Accessible & Senior Citizen Friendly) | Premium bedding, down comforters, minibar, in-room safe

Universal Design Suite (Accessible & Senior Citizen Friendly)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Two-Bedroom Suite, Ocean View

Two-Bedroom Suite, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Two-Bedroom Suite, Ocean View

  • 859 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Deluxe Garden View

Family Deluxe Garden View | Premium bedding, down comforters, minibar, in-room safe

Family Deluxe Garden View

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Connecting Premiere Ocean

Premium bedding, down comforters, minibar, in-room safe

Connecting Premiere Ocean

  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Connecting Premiere Pool Access

Premium bedding, down comforters, minibar, in-room safe

Connecting Premiere Pool Access

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for New Premiere Pool View

Premium bedding, down comforters, minibar, in-room safe

New Premiere Pool View

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Ocean View Suite

Ocean View Suite | Premium bedding, down comforters, minibar, in-room safe

Ocean View Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the neighborhood

Nusa Dua

Located in Tanjung Benoa, Grand Mirage Resort & Thalasso Bali is adjacent to Tanjung Benoa Beach with other popular attractions like Nusa Dua Beach within a within a few miles (5 km). This 377-room, 5-star resort has 6 outdoor pools along with a full-service spa and 10 restaurants.
View more Resorts in Nusa DuaOpens in a new window

What's nearby

  • Wibisana Marine Adventures - 7 min walk - 0.4 miles
  • Tanjung Benoa Beach - 9 min walk - 0.5 miles
  • Chinese Buddhist Temple - 20 min walk - 1.1 miles
  • Moon Cot Sari Turtle Farm - 4 min drive - 0.9 miles
  • Kuta Beach - 24 min drive - 12.2 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive

Restaurants

  • ‪Man Dollow's Cafe - ‬9 min walk
  • ‪Bay Sports Bar - ‬11 min walk
  • ‪Coco Bistro - ‬9 min walk
  • ‪Nagisa Japanese Restaurant - ‬9 min walk
  • ‪Giorgio's Italian Cuisine - ‬9 min walk

About this property

Grand Mirage Resort & Thalasso Bali

Luxury resort on the beach, with 6 outdoor pools
Guests of Grand Mirage Resort & Thalasso Bali have access to a full-service spa, 6 outdoor pools, and karaoke. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for USD 40 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a lazy river, a children's pool, and a gym.
32-inch LCD TVs come with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna. The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

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Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast
  • 10 restaurants
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Bumbu Delhi Restaurant
  • Grand Cafe
  • Ibu Kitchen Restaurant
  • Jukung Restaurant
  • Panorama Lounge

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Motor boating
  • Outdoor pool (guest access)
  • Parasailing
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Splash pad
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,100 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 775000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 775000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Bali Thalasso
Grand Bali Mirage
Grand Mirage Bali
Grand Mirage Resort & Thalasso Bali Nusa Dua
Grand Mirage Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali
Grand Mirage Thalasso Bali
Mirage Thalasso Bali Nusa Dua

Frequently asked questions

Can I book all-inclusive rates at Grand Mirage Resort & Thalasso Bali?

Grand Mirage Resort & Thalasso Bali has all inclusive rates that come with all meals and many onsite activities included. Activities include windsurfing, kayaking, and tennis.

How much does it cost to stay at Grand Mirage Resort & Thalasso Bali?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at Grand Mirage Resort & Thalasso Bali on Feb 15, 2026 start from $113.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Grand Mirage Resort & Thalasso Bali?

Grand Mirage Resort & Thalasso Bali provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Grand Mirage Resort & Thalasso Bali?

This resort is situated in Tanjung Benoa, just steps from Tanjung Benoa Beach. You'll also find Nusa Dua Beach and Bali Collection Shopping Centre within a short drive.

Will I be able to park at Grand Mirage Resort & Thalasso Bali?

Yes, valet parking is offered for free at the resort. Though parking is limited, accessible parking is also available.

Is there a spa at Grand Mirage Resort & Thalasso Bali?

There is a full-service spa available for guests to enjoy and services include beach massages, aromatherapy, and Ayurvedic treatments.

Does Grand Mirage Resort & Thalasso Bali have a casino?

No, Grand Mirage Resort & Thalasso Bali doesn't have a casino.

Will I find an indoor pool at Grand Mirage Resort & Thalasso Bali?

No, this resort doesn't have an indoor pool; however, there are 6 outdoor pools. Guests have pool access between 7:00 AM and 9:00 PM.

Is Grand Mirage Resort & Thalasso Bali a good place to stay for couples?

This beachfront resort offers many amenities for couples such as a beach bar and 6 outdoor pools with some guestrooms featuring in-room massages.

Does Grand Mirage Resort & Thalasso Bali have a hot tub?

No, but this resort does have hot springs.

Does Grand Mirage Resort & Thalasso Bali have a restaurant that serves breakfast?

Yes, Grand Mirage Resort & Thalasso Bali has 10 restaurants, and serves free breakfast (local cuisine).

Will Grand Mirage Resort & Thalasso Bali allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Mirage Resort & Thalasso Bali.

Are there connecting rooms at Grand Mirage Resort & Thalasso Bali?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Grand Mirage Resort & Thalasso Bali?

The closest major airport to Grand Mirage Resort & Thalasso Bali is Ngurah Rai Intl. Airport (DPS), which is 9.1 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Grand Mirage Resort & Thalasso Bali?

No, at Grand Mirage Resort & Thalasso Bali, there aren't any guestrooms that list a balcony.

Does Grand Mirage Resort & Thalasso Bali host weddings?

Take advantage of the wedding venue at Grand Mirage Resort & Thalasso Bali if you plan to say "I do" during your trip.

Grand Mirage Resort & Thalasso Bali Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 343 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

natasha elena

Stayed 8 nights in Oct 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to the beach with deck chairs and cabanas
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle Marie, Nicholls

Liked: Cleanliness, staff & service, property conditions & facilities
This is and was the most amazing place I rate this 10/10 Totally amazing
Stayed 7 nights in Oct 2025

8/10 Good

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Mirage Family Paradise was beautiful. Amazing for kids!!
Stayed 3 nights in Oct 2025

6/10 Okay

Kelly

Disliked: Property conditions & facilities, room comfort
More a young family hotel. Would not recommend to couples. Hotel a bit tired. Food and beverage offerings very average at best.
Stayed 3 nights in Oct 2025

8/10 Good

Sebahattin

Stayed 5 nights in Oct 2025

4/10 Poor

adriano Wayne

Traveled with family
Disliked: Amenities, property conditions & facilities
We were sold a luxury resort with all the photos of the grand mirage hotel basting gardens 6 pools and an amazing assortment of kids activities At no point on Expedia or the hotel website does it mention that the kids paradise is a completely separate hotel 200m along the beach It is tatty , concrete block and looks dated Rooms with garden view - this was a brick wall with a few trees The door to our balcony was sliding and didn’t quite meet in the middle and held with a flimsy latch that could be opened from the outside with ease The noise due to this at night kept us awake This was 2-3 star at best and if was advertised as such fine but all the adverts show the hotel 200m away which is the main resort Yes you can use their facilities like the breakfast buffet as the food at the family paradise was basic , but totally false advertising We were so disappointed as our taxi pulled up to a very small and dingy reception Not the grand entrance you expect at Bali and paid for Highly disappointed at the hotel but also at Expedia for not sharing this information
Door to ground level balcony
Garden view !
Stayed 7 nights in Sep 2025

10/10 Excellent

William Reginald

Stayed 8 nights in Sep 2025

8/10 Good

Li Li, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and bars. Plenty of reasonably priced services and activities in close vicinity
Stayed 5 nights in Sep 2025

10/10 Excellent

Jana

Stayed 6 nights in Sep 2025

10/10 Excellent

Michael Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved grand mirage with the family and would come back again
Stayed 7 nights in Sep 2025

10/10 Excellent

Marisol

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and staff was excellent. Ocean view was fenomenal
Stayed 6 nights in Sep 2025

2/10 Terrible

Chelsea

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing and underwhelming separate to other side of main hotel, (yes we can walk there through the beach but doesn’t feel like you are apart of the whole hotel) small and dirty and very expensive to eat/drink if you don’t do all inclusive
Stayed 3 nights in Sep 2025

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights (myself, my husband, 6yo & 2yo. It was clean, the staff were nice. The rooms were nice (mermaid room), although a bit dated but clean. We used kids club every day. Great for little kids (2yo loved the soft play area) but not for 6yo as it was mainly tv or computer games for older kids. The staff were lovely. Breakfast was nice. We were in the family section and the downside of breakfast was that they had lots of sweets (wrapped sugary sweets) on offer - so that wasn't great at 7.30am! We realised after a few days that we could just go to the breakfast in the other end of the hotel (non family part). It was much better (no candy!) and there was lots more on offer. We considered upgrading to all inclusive for the last few days but glad we didn't. The food in the hotel was pretty average, especially when we ordered for the kids and the nanny at the kids club. We got dinner in the hotel once and weren't tempted again. We went out every evening, got really nice food at different restaurants that were an easy walk and much cheaper. There were some great activities for kids like the turtle release & animal show. We were disappointed to miss the mermaid swimming as they only have it on Fridays so we'd just left. The water slides and pools were great. The last river is fantastic. We would recommend but I think you might get more for your money somewhere else esp in regards to food and kids club.
Stayed 5 nights in Aug 2025

10/10 Excellent

Maringlen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything and all the time we spent there. The staff were friendly and made every effort to accommodate our needs. The kids loved it especially the slides. Cannot wait to get back here
Stayed 7 nights in Aug 2025

8/10 Good

Michael

Stayed 7 nights in Aug 2025

10/10 Excellent

Larysa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 7 nights in Aug 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, great stay
Stayed 7 nights in Aug 2025

6/10 Okay

Leanne

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
We had high expectations but found the family paradise underwhelming. The breakfast was lacking. The resort was dirty. The pool had so many tiles missing and popping off plus smelt mouldy. The new lazy river was dark and we couldn’t see our feet and smelt. Our room had a constant sewerage although they had multiple times to fix it. The only good thing, the kids club was a winner.
Stayed 4 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here and our group was great. The buffet breakfast was ok. They could have had some different varieties and mixed things up a bit. We got sick of the same food.
Stayed 7 nights in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Roslyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good for families. Breakfast options were terrific. Only issue was not enough loungers around pool and on beach but staff were amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

Kim Jean

Stayed 5 nights in Jul 2025

10/10 Excellent

Rosetta

Stayed 6 nights in Jun 2025

6/10 Okay

Kelly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Family Paradise side - nice area, clean and most staff friendly. However very underwhelming with super expensive food and drinks menus, kids activities extra cost on top of a hefty accommodation price and give its meant to be kid friendly, yet no plastic cups when asked for which resulted in my son breaking a glass at breakfast and slicing his hand open.
Stayed 6 nights in Aug 2025

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