24 hours reception. Friendly staffs. Excellent service peaceful and pleasant environment. Highly recommend !
The Laguna is wonderful. From the beautiful grounds, to the lagoons, to the beach and, the restaurants were great especially Banyubiru. The staff there was absolutely wonderful. Widana and Kris are stellar servers who got to know us during our stay there. We went to Banyubiru every morning and those 2 gentlemen made us feel right at home. They even made our plates for us. Please, see Widana and Kris when when going to this place. The room was very cozy and clean. We chose Lagoon view and, we are happy we did. The view from our room was lovely. Also, the front desk people were very helpful and pleasant. They suggested a tour that we loved with Asia Tours going to temples and the monkey forest. They also helped me book a tee time at the golf course. If you are a golfer, you must play at Bali National. Beautiful course and great staff there. Thank you Laguna! We will definitely be back. :)
Service was outstanding!! Staff was very attentive to your every need. Location was prime!
We stayed here for 3 days. The staff is very helpful. Nice thing about the hotel is that it is a beach front property, we enjoyed it without the need to go out. The only thing lacking is the speed of service at the restaurant Arwana.
Arrived late at night, was greeted by staff and provided a welcome cocktail. Even though our flight was cancelled and we couldn't stay the entire time, we enjoyed our time. Staff were very helpful. The conceirge called AirAsia several times for three days before locating our luggage, huge thank you. Beach is very clean with soft sand and clear warm calm water. We had the best burger I've ever had, definitely will come back.
Hotel was amazing, staff were incredible and the island was the best place to vacation my wife and I have ever been. Every person we encountered were friendly and truly were happy we were visiting their island. Prices were awesome and was the best value for any vacation we have ever been on. Definitely will be back, only will be a longer stay next time!
The location is great for shopping and golf with Bali Collection and Bali National Golf Club only minutes away. The rooms were very nice and the staff was very helpful. Overall a very good experience.
Best place in Nusa Dua. Free Wifi and FAST! Free tea and coffee in all rooms prepared and sent in by butlers anytime you want it. Free waters as well brought in whenever you need one. Best pool and best beach. Also the biggest plus is non of the rooms have the mold smell that can happen in a lot of other resorts in this type of climate. If you are trying to choose between this and the Westin next door. This is much better.
No issues with our stay. We had a great rate (over 70% off the rack rate) which we booked, and we still earned points for the stay.
Great
Located in BTDC, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified is adjacent to Bukit Peninsula and within a 5-minute walk of BIMC Hospital Nusa Dua. This 287-room, 5-star hotel has 7 outdoor pools along with a full-service spa and 2 restaurants.
Enjoy dining at the hotel's 2 onsite restaurants: Banyubiru Restaurant specializes in international cuisine and serves breakfast, brunch, and dinner; Arwana Restaurant offers relaxing ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
Guests can expect free WiFi and 65-inch Smart TVs with digital channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include MP3 docks, minibars, and coffee makers.
Guests of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified have access to a full-service spa, 7 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 350000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour gym, a sauna, and a rooftop terrace.
24 hours reception. Friendly staffs. Excellent service peaceful and pleasant environment. Highly recommend !
The Laguna is wonderful. From the beautiful grounds, to the lagoons, to the beach and, the restaurants were great especially Banyubiru. The staff there was absolutely wonderful. Widana and Kris are stellar servers who got to know us during our stay there. We went to Banyubiru every morning and those 2 gentlemen made us feel right at home. They even made our plates for us. Please, see Widana and Kris when when going to this place. The room was very cozy and clean. We chose Lagoon view and, we are happy we did. The view from our room was lovely. Also, the front desk people were very helpful and pleasant. They suggested a tour that we loved with Asia Tours going to temples and the monkey forest. They also helped me book a tee time at the golf course. If you are a golfer, you must play at Bali National. Beautiful course and great staff there. Thank you Laguna! We will definitely be back. :)
Dear JasonandPeggy, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! It is a delightful to learn that you have had an amazing stay with us and we are grateful that you would be so kind as to mention some of the things that you liked most about us, such as our resort with beautiful landscape, the iconic 5000 square meters swimmable lagoon and pools, the spacious room and the services rendered by our associates. We will be so glad to share your kind comments with the entire team especially Widana and Kris as your kind words will be a motivation for them to continuously deliver a true luxury experience to our esteemed guests. Once again, thank you for staying with us and together with our entire team, we look forward to welcome you back to our resort and once again provide you with a memorable and exceptional holiday experience. Best regards, Lucia Liu, General Manager
Service was outstanding!! Staff was very attentive to your every need. Location was prime!
Dear Reviewer, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! I truly appreciate the time it takes for our valued guest such as yourself to spend a few moments scoring on the type of service we offer. I will certainly share your review and your complimentary words to the entire team as I believe that they will feel very cherished. Once again, thank you for staying with us, on behalf of The Laguna Family, we look forward to seeing you back to once again experience the warmth and hospitality of our resort. Sincerely yours, Lucia Liu, General Manager
We stayed here for 3 days. The staff is very helpful. Nice thing about the hotel is that it is a beach front property, we enjoyed it without the need to go out. The only thing lacking is the speed of service at the restaurant Arwana.
Dear Sean, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! We are delighted to learn that you have had an enjoyable stay and that we contributed in some small way to make your recent experience at The Laguna Resort & Spa a pleasant and memorable one. Certainly we look forward to welcoming you back in the near future. Best regards, Lucia Liu General Manager
Arrived late at night, was greeted by staff and provided a welcome cocktail. Even though our flight was cancelled and we couldn't stay the entire time, we enjoyed our time. Staff were very helpful. The conceirge called AirAsia several times for three days before locating our luggage, huge thank you. Beach is very clean with soft sand and clear warm calm water. We had the best burger I've ever had, definitely will come back.
Dear Evan, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! We are delighted to learn that you have had an enjoyable stay and that we contributed in some small way to make your recent experience at The Laguna Resort & Spa a pleasant and memorable one. Certainly we look forward to welcoming you back in the near future. Best regards, Lucia Liu General Manager
Hotel was amazing, staff were incredible and the island was the best place to vacation my wife and I have ever been. Every person we encountered were friendly and truly were happy we were visiting their island. Prices were awesome and was the best value for any vacation we have ever been on. Definitely will be back, only will be a longer stay next time!
The location is great for shopping and golf with Bali Collection and Bali National Golf Club only minutes away. The rooms were very nice and the staff was very helpful. Overall a very good experience.
Best place in Nusa Dua. Free Wifi and FAST! Free tea and coffee in all rooms prepared and sent in by butlers anytime you want it. Free waters as well brought in whenever you need one. Best pool and best beach. Also the biggest plus is non of the rooms have the mold smell that can happen in a lot of other resorts in this type of climate. If you are trying to choose between this and the Westin next door. This is much better.
No issues with our stay. We had a great rate (over 70% off the rack rate) which we booked, and we still earned points for the stay.
Great
Dear Jackson, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! We would like to thank you for your staying and sharing your compliment. Certainly hope to seeing you back. Sincerely, Lucia Liu General Manager