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Station Hotel

2.5 star property

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Photo gallery for Station Hotel

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Hallway
Lobby
Bathroom shower

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
5-7 Riverside Rd, Norwich, England, NR1 1SQ
  • Place, Norfolk Broads
    ‪1 min walk‬
  • Place, Norwich Cathedral
    ‪10 min walk‬
  • Place, Norwich Castle
    ‪12 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • City view
  • 86 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • City view
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Norwich

Located in Thorpe Hamlet, Station Hotel is next to Norfolk Broads and James Stuart Garden. Each of the 17 rooms at this hotel includes an electric kettle, a flat-screen TV, and free tea bags/instant coffee.

What's nearby

  • Norfolk Broads - 1 min walk - 0.1 miles
  • Norwich Cathedral - 10 min walk - 0.6 miles
  • Carrow Road Stadium - 10 min walk - 0.6 miles
  • Norwich Castle - 12 min walk - 0.7 miles
  • Norwich Theatre Royal - 16 min walk - 0.9 miles

Getting around

  • Norwich Station - 2 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪The Jubilee - ‬5 min walk
  • ‪Coach and Horses - ‬5 min walk
  • ‪The Queen of the Iceni (Wetherspoon) - ‬5 min walk
  • ‪Subway - ‬2 min walk

About this property

Station Hotel

Guests of Station Hotel have access to free WiFi in public areas. The front desk has multilingual staff that can answer questions about the accommodations, services, and more.
28-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Relax with a hydromassage shower. Other standard amenities include electric kettles, desks, and free tea bags/instant coffee. Change of towels is available on request.

Similar properties

Reception
Marlborough Hotel
Thorpe Hamlet
  • Parking included
  • Free WiFi
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 334 reviews
$68 nightly
The price is $82
May 20 - May 21
Total with taxes and fees
Marlborough Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Frequently asked questions

Is free cancellation available at Station Hotel?

Station Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see near Station Hotel?

This hotel is situated in Thorpe Hamlet, just steps from Norfolk Broads and James Stuart Garden, and within a short walk of Norwich Riverside Walk. You'll also find Carrow Road Stadium and Elm Hill less than a mile away.

Is there parking available at Station Hotel?

No, there isn't parking at the hotel but you'll find free parking.

Does Station Hotel feature a casino on the premises?

No, Station Hotel doesn't have a casino.

Will I find an indoor pool at Station Hotel?

No, there is no indoor pool at this hotel.

Is Station Hotel a good place to stay for couples?

Couples staying at this riverfront hotel will appreciate amenities such as a hydromassage showerhead in each guestroom with river views in some.

Are there hot tubs at Station Hotel?

No, there isn't a spa tub at this hotel.

Does Station Hotel have a restaurant that serves breakfast?

No, Station Hotel doesn't have a restaurant that serves breakfast.

Will Station Hotel allow pets to stay for free?

No, pets aren't allowed at Station Hotel.

Are there connecting rooms at Station Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Station Hotel?

The closest major airport to Station Hotel is Norwich (NWI-Norwich Intl.), which is 4.1 mi away (18 minutes by car).

Are there rooms with balconies at Station Hotel?

No, there aren't any guestrooms with balconies at Station Hotel.

Station Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 9 out of 106 reviews
Rating 8 - Good. 20 out of 106 reviews
Rating 6 - Okay. 16 out of 106 reviews
Rating 4 - Poor. 24 out of 106 reviews
Rating 2 - Terrible. 37 out of 106 reviews

5.4/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Edvaldo

Stayed 1 night in Dec 2025

8/10 Good

Edvaldo

Traveled with group
Yes.
Stayed 1 night in Jan 2026

2/10 Terrible

Ibukunoluwa

Disliked: Cleanliness, staff & service, amenities
Room neglected .. no staff onsite
Stayed 1 night in Dec 2025

2/10 Terrible

Ibukunoluwa

Stayed 2 nights in Dec 2025

2/10 Terrible

Maureen

Disliked: Staff & service, amenities, property conditions & facilities
Window not closing, ankle breaking under carpet, unusable kettle, no shower curtain, active bed bug. reception in hiding. Booked two nights, but left before 8am after first night.
Stayed 2 nights in Oct 2025

4/10 Poor

Benjamin

Disliked: Amenities
No a superior double room at all , there was mould and water marks in the walls , only one cup , small bed , shower was like a closet , window was locked shut without the key available , the sink constantly dripped
Stayed 1 night in Oct 2025

10/10 Excellent

Rimantas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, friendly stuff, good Wi-Fi!
Stayed 1 night in Oct 2025

2/10 Terrible

Caitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at this hotel was the worst stay I have ever had to endure. The room was freezing cold, no heating. I had people trying to come in my room every single night, rattling the handles. Some of which I believe were customers trying to figure out which room they were in. I spoke to a man on my last night here who said the woman on the phone asked him to “try room 2” which was infact my room, I was staying in. People have to call a number and use a key to get in, to then walk themselves to their room where they find a key. Staff are quiet if in the building which they hardly were. However circling back to my door, my last night I had called my mum who got a three hour bus journey to Norwich, to come and stay with me because I felt unsafe (I’m a 19 year old YF), she witnessed someone rattling the handle and trying to get in, only this person stayed standing outside the door for a really long while. She heard no talking. This while stay was dodgy, unwelcoming, scary and overall, not recommended for anyone.
Stayed 5 nights in Oct 2025

8/10 Good

James

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

MR STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort
value for money close to the station and football ground
Stayed 1 night in Oct 2025

10/10 Excellent

Edvaldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Sep 2025

2/10 Terrible

Rani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No spoon for mixing coffee and rea with. Only 1 towel when booked for 2 people. Didn't feel safe.
Stayed 1 night in Sep 2025

2/10 Terrible

adam

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would advise that no human being stay in this property, I wouldn't even let my dog stay here. Very dirty and smelly. Appeared to be an asylum hotel in all honesty. Very unhelpful staff, disgusting rooms with stains everywhere. Completely mis-represented in the pictures and description. Absolutely no parking available most of the time. Avoid at all costs.
Stayed 1 night in Sep 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
My flight was delayed so I didn't get there until around 7pm. The door was locked, nobody answered by knocking on door or several phone calls. My cousin had been trying to contact them for days before to see if we could check-in later, again no answer. Do Not try to even start a booking for this place. 0/10
Stayed 1 night in Sep 2025

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Ashley

Stayed 7 nights in Aug 2025

4/10 Poor

Claire

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Troy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, the front door was locked, there was no-one on the desk inside and it looked abandoned. A mobile number to call on the door for checkin, called it, left a message. Another number was supposed to be the hotel number but when I called it, it said the number was not recognised. A third mobile number on the door so I called that one, message said the voicemail box was full so I couldn't leave a message. The paperwork clearly says the front desk is manned from 10am to 10pm - it was not. I eventually found a customer service number for Expedia. I called them and they tried to get hold of the hotel, I was on hold for ages. Eventually they said they'd put me through to the relocation team who would find me somewhere to stay instead. When I got through to them, they said they had to speak to the hotel before they could relocate me. More hold time while they tried to call the hotel. Then when they came back to me, I could hear them but they said they couldn't hear me. They gave me three warnings that if I didn't speak they would cut the call. I was shouting in the phone & could hear all the noise in the background but they said they couldn't hear me so they cut the call. I called customer services again - same sequence of activity, on hold, through to relocations, cut me off. Called again and this time told them I wanted a refund, waiting for this to be processed, they have to wait 72 hours. Still waiting and I have a ticket raised. Found somewhere else to stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, but very poor service. I wasn’t given check-in details and had to wait outside for over an hour until another guest let me in. There was no staff on duty at any point, despite the hotel claiming to have limited reception staff. No WiFi, and my messages in an effort to resolve this were ignored. Very disappointing stay.
Stayed 6 nights in Aug 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

This was one of the worst hotels in which I have stayed in recent years. The room was dirty, there was no television, no WiFi, no chair, nowhere to put clothes that could not be hung on hangers. The only way to turn the light on or off was the switch by the door. Very poor sound insulation as well, with the hotel on a main road. No staff on site, check in by mobile phone, no person to speak to once inside. I will never consider staying here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Check in was via a mobile number on a hand written note taped to the front door. A code for an external key safe was given, which enabled me to unlock the front door. My room key was behind an unmanned desk and I was directed to my room by the same mobile telephone conversation. Different! The bathroom had a shower, but the switch was outside was difficult to reach for anyone under 5'9". There was no shower gel and the toilet roll was almost empty.There was a cup holder for tooth brush, but no cup. There were two towels, a bath towel and a hand towel that was as rough as sandpaper. The "wardrobe" was a pole consisting of three coat hangers and a trouser hanger. The woodwork was shabby and dirty. The bed was made, but the room wasn't in a state for occupation. On the second night, of a two night stay, the fire alarm was activated, and as I and the other guests assembled outside a gentleman who may have been the owner attempted to reset the alarm. Conversations with the other guests confirmed that a number of them were less than complementary about the quality of the rooms and service provided. This hotel is being operated at arms length. There does not appear to be an adequate number of staff to run a hotel effectively. I will never use this hotel again and would advise others to steer clear of this establishment.
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025