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Station Hotel

2.5 star property
Hotel in Norwich, steps from Norfolk Broads

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Photo gallery for Station Hotel

Front of property
Deluxe Triple Room | Desk, iron/ironing board, free WiFi, bed sheets
Shower, hydromassage showerhead, hair dryer, towels
Lobby
Hallway

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
5-7 Riverside Rd, Norwich, England, NR1 1SQ
  • Place, Norfolk Broads
    ‪1 min walk‬
  • Place, Norwich Cathedral
    ‪8 min walk‬
  • Place, Carrow Road Stadium
    ‪8 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 86 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

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About the neighborhood

Norwich

Located in Thorpe Hamlet, Station Hotel is next to Norfolk Broads and James Stuart Garden. Each of the 17 rooms at this hotel includes an electric kettle, a flat-screen TV, and free tea bags/instant coffee.

What's nearby

  • Norfolk Broads - 1 min walk - 0.1 miles
  • Norwich Cathedral - 8 min walk - 0.4 miles
  • Carrow Road Stadium - 8 min walk - 0.4 miles
  • Norwich Castle - 10 min walk - 0.6 miles
  • Market Place - 13 min walk - 0.7 miles

Getting around

  • Norwich Station - 2 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪Coach and Horses - ‬5 min walk
  • ‪Compleat Angler - ‬1 min walk
  • ‪Rooftop Gardens - ‬6 min walk
  • ‪Bella Italia - ‬3 min walk
  • ‪wagamama - ‬3 min walk

About this property

Station Hotel

Hotel in Norwich, steps from Norfolk Broads
Guests of Station Hotel have access to free WiFi in public areas. The front desk has multilingual staff that can answer questions about the accommodations, services, and more.
28-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Relax with a hydromassage shower. Other standard amenities include electric kettles, desks, and free tea bags/instant coffee. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Frequently asked questions

Is free cancellation available at Station Hotel?

Station Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see near Station Hotel?

This hotel is situated in Thorpe Hamlet, just steps from Norfolk Broads and James Stuart Garden, and within a short walk of Norwich Riverside Walk. You'll also find Tombland and Carrow Road Stadium less than a mile away.

Is parking available on site at Station Hotel?

No, there isn't parking available at the hotel.

Does Station Hotel feature a casino on the premises?

No, Station Hotel doesn't have a casino.

Will I find an indoor pool at Station Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Station Hotel?

Couples staying at this riverfront hotel will appreciate amenities such as a hydromassage showerhead in each guestroom with river views in some.

Does Station Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Station Hotel have a restaurant that serves breakfast?

No, Station Hotel doesn't have a restaurant that serves breakfast.

Will Station Hotel allow pets to stay for free?

No, pets aren't allowed at Station Hotel.

Are there connecting rooms at Station Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Station Hotel?

The closest major airport to Station Hotel is Norwich (NWI-Norwich Intl.), which is 4.1 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Station Hotel?

No, there aren't any guestrooms with balconies at Station Hotel.

Station Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 9 out of 102 reviews
Rating 8 - Good. 18 out of 102 reviews
Rating 6 - Okay. 16 out of 102 reviews
Rating 4 - Poor. 24 out of 102 reviews
Rating 2 - Terrible. 35 out of 102 reviews

5.4/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No spoon for mixing coffee and rea with. Only 1 towel when booked for 2 people. Didn't feel safe.
Stayed 1 night in Sep 2025

2/10 Terrible

adam

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would advise that no human being stay in this property, I wouldn't even let my dog stay here. Very dirty and smelly. Appeared to be an asylum hotel in all honesty. Very unhelpful staff, disgusting rooms with stains everywhere. Completely mis-represented in the pictures and description. Absolutely no parking available most of the time. Avoid at all costs.
Stayed 1 night in Sep 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
My flight was delayed so I didn't get there until around 7pm. The door was locked, nobody answered by knocking on door or several phone calls. My cousin had been trying to contact them for days before to see if we could check-in later, again no answer. Do Not try to even start a booking for this place. 0/10
Stayed 1 night in Sep 2025

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Ashley

Stayed 7 nights in Aug 2025

4/10 Poor

Claire

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Troy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, the front door was locked, there was no-one on the desk inside and it looked abandoned. A mobile number to call on the door for checkin, called it, left a message. Another number was supposed to be the hotel number but when I called it, it said the number was not recognised. A third mobile number on the door so I called that one, message said the voicemail box was full so I couldn't leave a message. The paperwork clearly says the front desk is manned from 10am to 10pm - it was not. I eventually found a customer service number for Expedia. I called them and they tried to get hold of the hotel, I was on hold for ages. Eventually they said they'd put me through to the relocation team who would find me somewhere to stay instead. When I got through to them, they said they had to speak to the hotel before they could relocate me. More hold time while they tried to call the hotel. Then when they came back to me, I could hear them but they said they couldn't hear me. They gave me three warnings that if I didn't speak they would cut the call. I was shouting in the phone & could hear all the noise in the background but they said they couldn't hear me so they cut the call. I called customer services again - same sequence of activity, on hold, through to relocations, cut me off. Called again and this time told them I wanted a refund, waiting for this to be processed, they have to wait 72 hours. Still waiting and I have a ticket raised. Found somewhere else to stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, but very poor service. I wasn’t given check-in details and had to wait outside for over an hour until another guest let me in. There was no staff on duty at any point, despite the hotel claiming to have limited reception staff. No WiFi, and my messages in an effort to resolve this were ignored. Very disappointing stay.
Stayed 6 nights in Aug 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

This was one of the worst hotels in which I have stayed in recent years. The room was dirty, there was no television, no WiFi, no chair, nowhere to put clothes that could not be hung on hangers. The only way to turn the light on or off was the switch by the door. Very poor sound insulation as well, with the hotel on a main road. No staff on site, check in by mobile phone, no person to speak to once inside. I will never consider staying here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Check in was via a mobile number on a hand written note taped to the front door. A code for an external key safe was given, which enabled me to unlock the front door. My room key was behind an unmanned desk and I was directed to my room by the same mobile telephone conversation. Different! The bathroom had a shower, but the switch was outside was difficult to reach for anyone under 5'9". There was no shower gel and the toilet roll was almost empty.There was a cup holder for tooth brush, but no cup. There were two towels, a bath towel and a hand towel that was as rough as sandpaper. The "wardrobe" was a pole consisting of three coat hangers and a trouser hanger. The woodwork was shabby and dirty. The bed was made, but the room wasn't in a state for occupation. On the second night, of a two night stay, the fire alarm was activated, and as I and the other guests assembled outside a gentleman who may have been the owner attempted to reset the alarm. Conversations with the other guests confirmed that a number of them were less than complementary about the quality of the rooms and service provided. This hotel is being operated at arms length. There does not appear to be an adequate number of staff to run a hotel effectively. I will never use this hotel again and would advise others to steer clear of this establishment.
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

John

Disliked: Cleanliness
Stayed 5 nights in Aug 2025

2/10 Terrible

Kurtis

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty, dirty marks everywhere, carpets didn’t look clean. Room mirror was filthy. The towels in my hotel room were very damp. The Wi-Fi never works and the bed was really uncomfortable. It is a cheap stay but it still falls way short basic requirements. There was no one on front desk either to help with anything, it’s very strange.
Stayed 1 night in Aug 2025

2/10 Terrible

Fobi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place

Dont bother staying here, disgusting
Stayed 2 nights in Aug 2025

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Dalasteen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good for the money and very convenient location.
Stayed 5 nights in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No so good. No customer services and the place is run down not up to the standard as stated.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Business traveler

Ok

Nobody on site at check in, phoned number and got instructions. Building is tired and not very comfy.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2025

4/10 Poor

Dalasteen

Business traveler
Communication was pathetic., couldn’t get no Wi-Fi, couldn’t get through to anyone., nobody cleans the room.yes it was cheap but terrible stay.
Stayed 4 nights in Jul 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Chima

Stayed 1 night in Jul 2025