Holiday Inn Norwich City by IHG

4.0 star property
Hotel with a restaurant, steps from Carrow Road Stadium

Choose dates to view prices

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Fitness facility
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norfolk Broads
    ‪3 min walk‬
  • Place, Norwich Cathedral
    ‪17 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Pitch View)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Pitch View)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Norwich

Holiday Inn Norwich City by IHG places you next to Carrow Road Stadium and within a 5-minute walk of other popular sights like Norfolk Broads. This 4-star hotel has 150 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.1 miles
  • Norfolk Broads - 3 min walk - 0.2 miles
  • Norwich Riverside Walk - 8 min walk - 0.4 miles
  • Norwich Castle - 17 min walk - 0.9 miles
  • Norwich Cathedral - 17 min walk - 0.9 miles

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪The Queen of the Iceni (Wetherspoon) - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Coach and Horses - ‬10 min walk
  • ‪Rivolo Lounge - ‬10 min walk
  • ‪Compleat Angler - ‬11 min walk

About this property

Holiday Inn Norwich City by IHG

Hotel with a restaurant, steps from Carrow Road Stadium
At Holiday Inn Norwich City by IHG, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is available for GBP 7.95 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, laundry facilities, and a banquet hall.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

Is free cancellation available at Holiday Inn Norwich City by IHG?

Holiday Inn Norwich City by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do around Holiday Inn Norwich City by IHG?

Located steps from Carrow Road Stadium, this hotel is in Norwich, and within a 10-minute walk of Norfolk Broads and Norwich Riverside Walk. You'll also find Tombland and Dragon Hall less than a mile away.

Is there parking available at Holiday Inn Norwich City by IHG?

Yes, parking is offered for GBP 7.95 per night. Accessible parking is also available for guests.

Does Holiday Inn Norwich City by IHG feature a casino on the premises?

No, Holiday Inn Norwich City by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Norwich City by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn Norwich City by IHG?

Amenities that appeal to couples at this hotel include around-the-clock room service, a pillow menu, and free Internet access.

Does Holiday Inn Norwich City by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Norwich City by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Norwich City by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Norwich City by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Norwich City by IHG for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Norwich City by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Norwich City by IHG?

The closest major airport to Holiday Inn Norwich City by IHG is Norwich (NWI-Norwich Intl.), which is 5 mi away (26 minutes by car).

Are there rooms with balconies at Holiday Inn Norwich City by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Norwich City by IHG.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1004 reviews
Rating 8 - Good. 346 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and superior service. Room was sparkling, bar staff super helpful. The front desk held our bags for no charge.
Stayed 1 night in Oct 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Stayed 1 night in Oct 2025

6/10 Okay

Paul

Disliked: Property conditions & facilities
Decent enough. But the room needs a tlc update. Says they are eco friendly but my towels were still replaced even though I placed them in the rack to be reused. Also each time staff came to do something when I was out, they left the lights on!
Stayed 6 nights in Sep 2025

10/10 Excellent

Toby

Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

David, Hartlepool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 2 nights in Sep 2025

8/10 Good

gary

Business traveler
Liked: Cleanliness, staff & service, room comfort
A bit of a trek to walk into town. Joins Norwich FC. Not much immediately around hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, great views, great stay

Room had amazing view into Carrow Road (Norwich City grounds), was really comfortable and was close to a small shopping centre with several choices. Staff were super helpful and friendly. Breakfast was really good, best buffet style I've had in a while with it all tasting perfectly cooked and fresh. Not too far from city centre by car/taxi but away from the hustle and bustle of it. Would definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful reception staff, extremely helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

6/10 Okay

Kieran

Liked: Cleanliness, staff & service, room comfort
Great stay but the shower flooded due to blocked drain and flooded the room
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location with helpful staff. Fantastic breakfast selection and comfy beds.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely two night stay, room was very clean, staff was friendly and helpful and breakfast was hot and great choice of food to choose from.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently refurbished to a very high standard. Check in very efficient, staff on reception very friendly and helpful . Breakfast is self service, everything constantly been replenished. Would definitely not hesitate to stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Shaun

Stayed 3 nights in Aug 2025

8/10 Good

Lizzie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night for a quick visit to Norwich and nearby Wroxham. Chose a room with a pitch view as travelling with a big football fan. View was great but a shame the outside of the window was so dirty as it spoiled it slightly. Rest of the room was fairly standard, some black mould in the bathroom that needs attention. Location was fine, approx a 20min walk to Norwich Cathedral. Parking was an additional charge but no problem finding a space (might be harder on match days).
Stayed 1 night in Aug 2025

10/10 Excellent

frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pefect

Great stay, perfect for us as a family.
Stayed 3 nights in Aug 2025

10/10 Excellent

Judith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great
Stayed 3 nights in Aug 2025

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and real estate

Amazing location in Norwich attached to the stadium. Real estate is large and room was very spacious. Two double beds ideal for family. TV could be improved in size and age. Shower fixture good quality but again could do with an upgrade. Breakfast was great even when busy, credit to the staff and the capital spend. Please keep going
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so so friendly and the Hotel was spotless
Stayed 2 nights in Aug 2025