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St Giles House Hotel

3.5 star property
Hotel with a full-service spa, a short walk to Norfolk Broads

Choose dates to view prices

Photo gallery for St Giles House Hotel

Interior
Bar (on property)
Bar (on property)
Exterior
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Room service
  • Parking available
  • Spa

Explore the area

Map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Norwich Theatre Royal
    ‪3 min walk‬
  • Norwich Castle
    ‪7 min walk‬
  • Norwich Cathedral
    ‪13 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪7 min drive‬

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Room options

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Twin Room (not dog friendly)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Junior Suite (not dog friendly)

  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area | 50-inch Smart TV with digital channels, streaming services

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, individually decorated

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Superior Double Room (not dog friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Executive Double Room (not dog friendly)

9.4 out of 10
Exceptional
(9 reviews)
  • 13 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

The Georgian Double (dog friendly)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Norwich

Located in Norwich City Center, St Giles House Hotel is next to St Giles Church and Binham Priory. This 24-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Norwich Theatre Royal - 3 min walk - 0.2 miles
  • Market Place - 6 min walk - 0.4 miles
  • Norwich Castle - 7 min walk - 0.4 miles
  • Norwich Cathedral - 13 min walk - 0.7 miles
  • Carrow Road - 3 min drive - 1.3 miles

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Micawbers Tavern - ‬5 min walk
  • ‪Alchemista - ‬4 min walk
  • ‪The Temple Bar - ‬4 min walk
  • ‪The Bengal Spice - ‬4 min walk
  • ‪Kofra - ‬2 min walk

About this property

St Giles House Hotel

Hotel with a full-service spa, a short walk to Norfolk Broads
Guests of St Giles House Hotel enjoy features like a full-service spa, free WiFi in public areas, and conference space. Self parking is offered for GBP 10.00 per night. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include coffee/tea in a common area, a terrace, and wedding services.
50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Minibars, coffee makers, and portable fans are other standard amenities.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 7.47 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per night
  • Dogs and cats only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.0 per day
  • Cribs/infant beds are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15 for adults and GBP 7.47 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Frequently asked questions

Are free cancellation options available at St Giles House Hotel?

St Giles House Hotel offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What can I see around St Giles House Hotel?

This hotel is situated in Norwich City Center, just steps from Norwich City Hall and Norwich Arts Centre, and within a short walk of Norfolk Broads. You'll also find Norwich Theatre Royal and Market Place less than a mile away.

Is parking available on site at St Giles House Hotel?

Yes, parking is offered for GBP 10.00 per night. Though parking is limited, accessible parking is also available.

Is there a spa at St Giles House Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, detox wraps, and aromatherapy.

Does St Giles House Hotel include a casino on the premises?

No, St Giles House Hotel doesn't have a casino.

Is there an indoor pool at St Giles House Hotel?

No, there is no indoor pool at this hotel.

Is St Giles House Hotel good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at St Giles House Hotel?

No, there isn't a spa tub at this hotel.

Does St Giles House Hotel have a restaurant with a breakfast menu?

Yes, St Giles House Hotel serves a cooked-to-order breakfast for a surcharge each morning at SGH Brasserie.

Does St Giles House Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at St Giles House Hotel for a fee of GBP 20 per pet, per night. The property also provides food and water bowls.

Does St Giles House Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from St Giles House Hotel?

The closest major airport to St Giles House Hotel is Norwich (NWI-Norwich Intl.), which is 4 mi away (15 minutes by car).

Can I book a room with a balcony at St Giles House Hotel?

Yes, some guestrooms at St Giles House Hotel offer a balcony and may feature city views.

Does St Giles House Hotel offer wedding services?

There are wedding services available at St Giles House Hotel if that's in your vacation plans.

St Giles House Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 280 reviews
Rating 8 - Good. 90 out of 280 reviews
Rating 6 - Okay. 40 out of 280 reviews
Rating 4 - Poor. 18 out of 280 reviews
Rating 2 - Terrible. 4 out of 280 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

8/10 Good

Adele

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Convenient location walking distance to amenities. Food good however long wait for breakfast service and didnt seem equipped to manage the tables they have due to only 2 staff working and multi tasking at reception. Coffee undrinkable though! Some staff better than others, for example, our cleaning lady (who gave us a great laugh with her towel art!) and Tom at reception who rectified a problem with the heating for us very quickly. Not enough sockets in the room with 2 broken meaning things had to be unplugged and moved around to use e.g kettle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total recommend

We stayed as a couple for one night as we were going to the very nearby Norwich arts centre for a gig. The hotel was both classy and cosy, everything was a nice size ( room, bed, bathroom etc), very clean and everything we needed. The building itself is grand, kooky and welcoming. The staff were just incredible and we enjoyed our chats with them....they were very knowledgeable including about the history of the hotel and what else was of interest in the local area. Breakfast was quality ( and we are food snobs as we used to live in France). Really couldn't fault anything. Next time, we'll be back with more time hopefully as we regretted not being able to try out the cocktails at the lovely bar!!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with Character

Stayed two nights at this hotel. Its full of character and lovely decor. Its in a great location being a 5 min walk into Norwich town center and theatre. The staff were very helpful. We eat in their restaurant Friday night and the food was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwich night out

Lovely room, was ready early and the team at the hotel were very welcoming!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't of been happier

Beautiful place, friendly staff, quiet and right in the centre of Norwich for all the amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always everything good
Stayed 1 night in Mar 2025

6/10 Okay

Martin

Liked: Staff & service
Hotel room was disappointing, though, breakfast was excellent.
Stayed 1 night in Feb 2025

8/10 Good

david

Liked: Cleanliness, staff & service

Great team , well worth staying at

Well placed hotel within a couple of minutes walk to city centre Very smooth friendly check in Great bar team Hotel was very clean and we had a great stay Certain parts of the room did need a bit of TLC but it is an old building
Stayed 2 nights in Feb 2025

8/10 Good

martin

Stayed 2 nights in Feb 2025

8/10 Good

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, hotel was lovely and very easy to find, close to the shops/ town centre. The hotel was gorgeous and worth paying extra for ! The staff were very lovely and helpful, it was a really pleasant stay. Super easy check in and out also! The only negative was that in our room, we only had shampoo and conditioner, there was a stunning bath but no bubble bath or soap to actually enjoy it. This was a very minor negative over our whole experience though, we will definitely be returning!
Stayed 1 night in Feb 2025

6/10 Okay

Keeley

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The floors were dirty, the sink area was dirty and had mould growing around it, carpets were filthy and the duvet had a dirty stain on it.
Stayed 1 night in Feb 2025

10/10 Excellent

Kiran

Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly couldn't do enough for you. Ned was sife. Shower was impressive 5star all round
Stayed 1 night in Jan 2025

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Break

Nice city hotel and elegant building. Nice food offering and nice location for Norwich City with parking. Looking forward to our next stay
Stayed 1 night in Jan 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

martin

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, amenities
Best served breakfast I have had, pity the room toilet seat was broken along with the bathroom door, they did in fairness offer to move me but it was too much effort and only one night
Stayed 1 night in Jan 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great hotel. Slightly tired (but massive) suite

Another great stay. Welcomed by the ever friendly staff and had a very simple check in. The suite was very spacious, if a little ‘tired’. The collection of furniture was a little comical, with old tiger print sofas and colonial wardrobes all having seen better days. The bed was big and pretty comfortable. The bath was deep and luxurious. However the shower took an age to warm up and left me shivering and wet for about 10 minutes (not great with a cold). For breakfast I opted for the full English, which was fine. I’m not sure value of the value money though. Checkout was super swift and pleasant. Will definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Rex

Liked: Staff & service

Convenient

Convenient location but the car park was a mystery so used the municipal car park on the same street. Were given an accessible room which is OK but wasn't requested or needed. Dinner was a very pleasant surprise - it was delicious and we couldn't have been better looked after.
Stayed 1 night in Dec 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Norwich

Very comfortable and accomodating. Enjoyed the hotel Bentley ride. A great city for shopping history, goid eateties and pubs, bars.
Stayed 1 night in Dec 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, room comfort

Charming Hotel

Had a great 1-night stay. Staff friendly and helpful. Room was a bit outdated and quiet a few things didn't work or was missing. However what to expect from an old hotel and will return.
Stayed 1 night in Dec 2024

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