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Best Western Crown Hotel

3.0 out of 5.0

Recent guest reviews

We had lovely stay for a couple of nights in this historic hotel and would love to come back sometime soon. As an old coaching in, the hotel has a lot of style and character although I am sure that some would say it was dated! Our room was a decent size, comfy and pleasantly warm despite it being mid winter. We had a very nice evening meal plus two superb breakfasts with plenty of choice and all cooked beautifully. The gym and spa were much better than most other hotels we have stayed at. We specifically need to mention the staff as they were all very friendly and helpful from the moment we arrived. One example was when a cleaner noticed that nobody was around when we arrived for breakfast. She quietly stopped what she was doing, went round to find someone to sort us out and then carried on with no fuss. Lovely people who really seemed to care about the place and the customers. I think the only negative about the hotel was that there was little soundproofing between adjacent bedrooms but this was only a minor issue as it didn't stop us getting a good nights sleep.

If you want slick take-it or leave-it American style service and marble floors, forget the Best Western Crown at Boroughbridge. What you will get is far superior, if a little nostalgic. A centuries old former coaching inn with squeaky floorboards and winding corridors but with all mod-cons. Our room was small but tastefully furnished and lovely and warm with a very comfortable bed. The food in the restaurant was superb, high quality ingredients and perfectly cooked, with a good menu selection. All the staff were very welcoming, friendly and helpful and nothing seemed too much trouble to make our stay a delight. An added bonus was the pool and spa facilities, immaculately clean and well-run. We had booked a two night stay through Travelzoo, which provided excellent value for money, but added an extra night because we were so comfortable there. Highly recommended.

Perfect place to stay for a relaxing weekend. Nice war and comfortable room, excellent breakfast and brilliant pool/leisure facilities. Perfectly placed to enjoy York and Harrogate, and the surrounding area is lovely. Definitely will be returning here. Thanks to all the staff for a lovely weekend!

Easily found, almost in the centre of the town, a couple of miles from the A1. On arrival the receptionist was helpful, cheerful and polite. The room was clean and comfortable. The leisure facilities were good, relaxing and spotlessly clean. The bar prices were good and the breakfast the following morning was excellent.

Spent 2 nights at the Crown. Room large but possibly could do with little tlc if nitpicking. 2 guys behind bar were great to my children both evenings bringing crayons and paper. Great breakfast with allergy information provided. Gym and pool really good with friendly staff. Only thing is the pool children's hours could be better advertised - really have to go into the hotel website and then a few more clicks later before you find out the kids pool times. We based our arrival time and dinner time assuming pool open for family swim but it wasn't. We will be back again soon though with a better understanding of that.

Staying at the hotel as I write this. The facilities are fantastic....lovely pool, great food... however the staff that truly make it. I have to give much credit to bar manager Mark and the lovely barman on tonight (sorry but I dont know your name). They both went above and beyond to make my 10 yr old feel like an artist superstar! We had a lovely fun filled evening, thank you so much for taking the time to make a little girl so happy. 10/10 all round.

Really enjoyed two night stay with travelzoo. Chose this hotel as it had pool sauna jacuzzi and steam and gym, which i used on every day of the stay, very relaxing. Beds were comfortable and we both had really good nights sleep. Service was good and nice staff. Had to go day later than planned due to emergency hospital appointment and the hotel was able to accommodate with no fuss. Food was gorgeous - sirloin steak and chips with onion rings, breakfast was traditionally cooked with local produce, very large portions !! Also few pubs outside hotel. We ended up playing bingo at the social club on weds, very friendly place. Would recommend this hotel to others.

The staff here are fantastic & couldn’t have made us feel anymore at home, they are a credit to Best Western. We stayed 3 nights between Christmas & the new year, 11 in total with 4 grandchildren, the food, swimming pool and accommodation was first class would have no hesitation in returning 👍👍

We've used this hotel three times and the staff have always been exceptional. The rooms may be a little dated but they are spotless and warm. I've not had a bad meal here with the breakfasts being truly satisfying.

Excellent hotel 20 - 25 minute drive to York park and ride then straight into city centre, nice and easy. Hotel has pool and gym secure parking good staff and food. The location is good and the town of Boroughbridge is nice to walk around if you want to leave the hotel. Would stay there again without hesitation if visiting that part of the world.

Horsefair, Boroughbridge York England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Boroughbridge, Best Western Crown Hotel is within a 15-minute drive of Ripon Racecourse and Newby Hall and Gardens. This 37-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. Fountains Abbey and Turkish Baths and Health Spa are also within a 30-minute drive.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a English breakfast is available for a fee.


The 37 rooms have an array of amenities, including minibars, coffee makers, and phones. Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Rooms also include ironing boards.

Property features

Guests staying at Best Western Crown Hotel enjoy an indoor pool, a health club, and a spa tub. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and 3 meeting rooms.

Room options

Standard Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 694 reviews