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Hotel Downstreet, an Ascend Collection Hotel

3.0 star property
Hotel in North Adams with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Downstreet, an Ascend Collection Hotel

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Reception
Reception
Indoor pool, open 6:00 AM to 10 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • Laundry

Explore the area

View in a map
40 Main St, North Adams, MA, 01247
  • Place, Western Gateway Heritage State Park
    ‪2 min walk‬
  • Place, MCLA Gallery 51
    ‪2 min walk‬
  • Place, Massachusetts Museum of Contemporary Art
    ‪3 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪49 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

North Adams

Hotel Downstreet, an Ascend Collection Hotel places you next to MCLA Gallery 51 and North Adams City Hall. This 90-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Western Gateway Heritage State Park - 2 min walk - 0.1 miles
  • MCLA Gallery 51 - 2 min walk - 0.1 miles
  • Massachusetts Museum of Contemporary Art - 3 min walk - 0.2 miles
  • North Adams Center - 3 min walk - 0.2 miles
  • North Adams Public Library - 5 min walk - 0.3 miles

Getting around

  • Pittsfield Station - 31 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 48 min drive

Restaurants

  • ‪Cumberland Farms - ‬12 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Papa Gino's - ‬2 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Burger King - ‬4 min walk

About this property

Hotel Downstreet, an Ascend Collection Hotel

Hotel in North Adams with a 24-hour fitness center and a 24-hour front desk
Guests of Hotel Downstreet, an Ascend Collection Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a hot tub, express check-out, and laundry facilities.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • Tax ID number is C0010322090.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Frequently asked questions

Is free cancellation available at Hotel Downstreet, an Ascend Collection Hotel?

Hotel Downstreet, an Ascend Collection Hotel offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Downstreet, an Ascend Collection Hotel?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Downstreet, an Ascend Collection Hotel on Dec 20, 2025 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Downstreet, an Ascend Collection Hotel?

This hotel is located in North Adams, just steps from MCLA Gallery 51 and North Adams City Hall, and within a short walk of Massachusetts Museum of Contemporary Art. You'll also find Western Gateway Heritage State Park and Mohawk Theater less than a mile away.

Will I be able to park at Hotel Downstreet, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hotel Downstreet, an Ascend Collection Hotel include a casino?

No, Hotel Downstreet, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Hotel Downstreet, an Ascend Collection Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10 PM.

What amenities will couples enjoy at Hotel Downstreet, an Ascend Collection Hotel?

Couples staying at this hotel will appreciate amenities like an indoor pool and a 24-hour fitness facility plus some guestrooms include city views.

Are there hot tubs at Hotel Downstreet, an Ascend Collection Hotel?

Yes, this hotel has a spa tub.

Does Hotel Downstreet, an Ascend Collection Hotel feature a restaurant that includes a breakfast menu?

No, Hotel Downstreet, an Ascend Collection Hotel doesn't have a restaurant that serves breakfast.

Does Hotel Downstreet, an Ascend Collection Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Downstreet, an Ascend Collection Hotel for a fee of USD 40.00 per pet, per day.

Does Hotel Downstreet, an Ascend Collection Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Downstreet, an Ascend Collection Hotel?

The closest major airport to Hotel Downstreet, an Ascend Collection Hotel is Pittsfield, MA (PSF-Pittsfield Municipal), which is 25.4 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Hotel Downstreet, an Ascend Collection Hotel?

No, you won't find guestrooms with balconies at Hotel Downstreet, an Ascend Collection Hotel.

Reviews

Hotel Downstreet, an Ascend Collection Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 540 out of 1013 reviews
Rating 8 - Good. 339 out of 1013 reviews
Rating 6 - Okay. 89 out of 1013 reviews
Rating 4 - Poor. 30 out of 1013 reviews
Rating 2 - Terrible. 15 out of 1013 reviews

Reviews

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. A good place.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here regularly. We are satisfied with its price and location.
Stayed 1 night in Sep 2025

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and view of mountain from window was awesome beds very comfortable and loved the hot tub and pool
Stayed 2 nights in Aug 2025

2/10 Terrible

Raqiba

Traveled with partner
Disliked: Staff & service
The rooms are spacious and the hotel is a short walk to MassMOCA - those things work well. What didn't work well is that the attendant at the front desk seemed gleeful to share that our room wasn't ready when we arrived around 12pm and to turn us away. Check in is at 3pm so that's understandable but she seemed happy to turn us away, even though our room was pre-paid. When we asked if our room would be ready if we return around 2pm, the attendant said if you come back ANY time before 3pm, you will be charged an early check in fee. We returned at 5pm to check in. We checked in, were asked to pay a deposit against incidentals but as we prepared to go upstairs, a different front desk attendant informed us that the key card machine didn't work so we had no key and someone would have to accompany us to our room to let us in. What?!! When we asked if the issue would be resolved the same day, we were told no because they were waiting for a third party vendor to do the repair. When we expressed how problematic we found this experience as guests, we were told it was a problem for them too since they had never dealt with this. Every time we wanted to get into our room, we would have to be accompanied by someone from the front desk. No notice was posted at the front desk explaining this issue. During stays at other hotels, when there is an issue, notice is posted at the front desk so everyone is informed. Many aspects of this experience were unsettling.
Stayed 1 night in Aug 2025

10/10 Excellent

matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and pleasant
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room + pool and amazing restaurant

Really spacious and clean room. Loved the wood floor (and not typical hotel rug that you have no idea what's caught in there). Bathroom could use some update compared to the room, but not a big deal. We love the hot tub and indoor pool as well as the gym. The coffee area in the lobby was nice and convenient. But we really really love the restaurant "Door Prize." Incredible food and atmosphere.
Stayed 1 night in Aug 2025

2/10 Terrible

Donald, Franklin

Stayed 1 night in Aug 2025

10/10 Excellent

Janice, billerica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Bethany at the front desk was friendly and helpful!Very clean. Have stayed here numerous times and always have fun. It’s a good area with cute shops.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

San-San

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Good Except Noises

There is room for improvement in sound proof. We could hear the women talking next door until late night. We could hear the motorists zooming by in the streets. We could hear the people talking in the hallway…Our sleep was affected by all these noises.
Stayed 1 night in Aug 2025

10/10 Excellent

Derek, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Well balanced, clean, friendly.
Stayed 1 night in Jun 2025

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Mostly fine

My one complaint is the sheets. They are silky and slippery and without a fitted bottom sheet, do not stay tucked in. Also the heating and cooling system is quite noisy and cycles on and off. Positives are the location and staff are friendly and accommodating.
Stayed 2 nights in Aug 2025

4/10 Poor

Lois

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The walls are so thin we could hear every word of the people next to us from about 9:30 to 11:00 when they left their room. They came back to their room around 2:30am and did not stop talking very loudly and playing the TV until 5:30am. The air conditioner made a constant loud drip the entire night. We turned it off but it continued to drip loudly and consistently all night. Between the noise next door and the constant drip we could not sleep. The shower head was so low my husband could not stand under it.
Stayed 1 night in Aug 2025

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Shoko

Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to MassMOCA and several good restaurants and coffee shops.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, it was quite and a lot of shops and restaurants in walking distance.
Stayed 2 nights in Jul 2025

8/10 Good

Donna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old Holiday Inn that the new owners came and made all modern and fancy, including adding a couple of our calories downstairs. Ample parking, although it was full towards the end of the night. Safe location. They did a really good job revitalizing in this place.
Lobby lounge
Adjoining amazing new restaurant
Hallway lobby
Art gallery lobby
Stayed 1 night in Aug 2025

10/10 Excellent

oded

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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