Hotel Downstreet, Ascend Hotel Collection

Hotel in North Adams with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Hypo-allergenic bedding, laptop workspace, blackout drapes

Indoor pool, open 6:00 AM to 10 PM, sun loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Housekeeping
Pet friendly
Gym
Air conditioning

Explore the area

40 Main St, North Adams, MA, 01247

Massachusetts Museum of Contemporary Art
‪3 min walk‬
Windsor Lake Park
‪3 min drive‬
Natural Bridge State Park
‪3 min drive‬
Pittsfield, MA (PSF-Pittsfield Municipal)
‪52 min drive‬

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Room options

Standard Room, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Sleeps 2
1 King Bed

About the neighborhood

North Adams

Hotel Downstreet, Ascend Hotel Collection places you next to MCLA Gallery 51 and North Adams City Hall. This 90-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

Western Gateway Heritage State Park - 2 min walk - 0.1 miles
Massachusetts Museum of Contemporary Art - 3 min walk - 0.2 miles
Windsor Lake Park - 3 min drive - 1.1 miles
Natural Bridge State Park - 3 min drive - 1.4 miles
Williams College - 10 min drive - 5.6 miles

Getting around

Pittsfield Station - 30 min drive
Pittsfield, MA (PSF-Pittsfield Municipal) - 42 min drive

Restaurants

‪McDonald's - ‬7 min walk
‪Burger King - ‬4 min walk
‪Domino's Pizza - ‬9 min walk
‪Pedrin's Dairy Bar - ‬4 min drive
‪Papa Gino's - ‬3 min walk

About this property

Hotel Downstreet, Ascend Hotel Collection

Hotel in North Adams with a 24-hour fitness center and a 24-hour front desk

Guests of Hotel Downstreet, Ascend Hotel Collection have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a hot tub, express check-out, and a water dispenser.

55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Languages

English

Similar properties

Pool
Hot Tub
Breakfast included
Pet friendly

$223 nightly

Jul 14 - Jul 15

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Things to do

24-hour gym
Hot tub
Indoor pool
Indoor pool (guest access)
TV in common areas

Family friendly

In-room microwave
In-room refrigerator
Indoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Guidebooks
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Housekeeping (daily)

Business services

2 meeting rooms

Outdoors

In the mountains
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Handrails in stairways
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

1 building
7 floors
Banquet hall
Communal living room
Eco-friendly cleaning products used
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Eco-friendly toiletries
Electrical adapters
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 40.00 per pet, per day
Dogs and cats only
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 40.00 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Tax ID - C0010322090

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
Tax ID number is C0010322090.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products.
Onsite safety features include a carbon monoxide detector and a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Pool access available from 6:00 AM to 10 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
No cribs or infant beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Berkshires

Holiday Inn Berkshires Hotel

Holiday Inn Berkshires Hotel North Adams

Holiday Inn Berkshires North Adams

Holiday Inn North Adams

North Adams Holiday Inn

Frequently asked questions

Is free cancellation available at Hotel Downstreet, Ascend Hotel Collection?

Hotel Downstreet, Ascend Hotel Collection offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Downstreet, Ascend Hotel Collection?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Downstreet, Ascend Hotel Collection on Jul 14, 2025 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Downstreet, Ascend Hotel Collection?

This hotel is located in North Adams, just steps from Western Gateway Heritage State Park and Massachusetts Museum of Contemporary Art, and within a short walk of North Adams Public Library. You'll also find North Adams Center and Studio 21 South less than a mile away.

Is there parking available at Hotel Downstreet, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hotel Downstreet, Ascend Hotel Collection include a casino?

No, Hotel Downstreet, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at Hotel Downstreet, Ascend Hotel Collection?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10 PM.

What amenities will couples enjoy at Hotel Downstreet, Ascend Hotel Collection?

Couples staying at this hotel will appreciate amenities like an indoor pool and a 24-hour fitness facility plus some guestrooms include city views.

Does Hotel Downstreet, Ascend Hotel Collection have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Downstreet, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

No, Hotel Downstreet, Ascend Hotel Collection doesn't have a restaurant that serves breakfast.

Does Hotel Downstreet, Ascend Hotel Collection allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Downstreet, Ascend Hotel Collection for a fee of USD 40.00 per pet, per day.

Are there connecting rooms at Hotel Downstreet, Ascend Hotel Collection?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Downstreet, Ascend Hotel Collection?

The closest major airport to Hotel Downstreet, Ascend Hotel Collection is Pittsfield, MA (PSF-Pittsfield Municipal), which is 25.4 mi away (42 minutes by car).

Can I book a room with a balcony at Hotel Downstreet, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at Hotel Downstreet, Ascend Hotel Collection.

Hotel Downstreet, Ascend Hotel Collection Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Ann

May 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place!

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Traveled with partner

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have been here about 5 times. Greay location. Good price.

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with group

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with partner

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel

Stayed 1 night in Feb 2025

10/10 Excellent

ERIC

Business traveler

Mar 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place right downtown

Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exactly what I needed after being stressed out from work for the past few months. The laundry service may have out of service, but I dont care. All I needed was to decompress and this hotel helped me do exactly that. Thank you for a lovely weekend and I'll definitely come back when I get the chance.😊

Stayed 2 nights in Mar 2025

10/10 Excellent

Jordan

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great spot to break the drive up between CT and VT.

Stayed 1 night in Feb 2025

4/10 Poor

James

Traveled with family

Feb 25, 2025

Disliked: Staff & service, amenities

This is a very stark hotel with no amenties beyond a coffee pot in the lobby. Front desk is understaffed. The Hotel is in a converted office building - and is not a comfortable place. Although clean if you want a reasonably nice place to stay this is not the place. Very expensive for the type and quality of accommodation.

Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Feb 25, 2025

Liked: Cleanliness, staff & service

Newly redecorated in black and white motif. Clean and comfortable

Stayed 1 night in Feb 2025

8/10 Good

Matthew

Feb 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only stayed for one nigh during road trip through area. Didn't really use any amenities. Can't speak for area. Room was clean, updated sometime in past few years. Nothing stood out in terms of the room. The parking lot in long and narrow, and I had to park the equivalent of about 1 block away. A lot of the parking was taken up by utility vehicles. Not the end of the world, but it was rough walking through it during a snow storm.

Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Traveled with partner

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All spaces were clean, staff members were friendly and the room was very comfortable.

Stayed 1 night in Feb 2025

10/10 Excellent

Camryn

Traveled with partner

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff were very helpful, the room was comfortable/clean, and there was a lot to do in the area

Stayed 2 nights in Feb 2025

8/10 Good

Venkatesh

Traveled with family

Feb 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Llyod

Feb 18, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

Lynn

Traveled with family

Feb 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent service, convenient location, clean property

Stayed 2 nights in Oct 2024

10/10 Excellent

Andre

Feb 17, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book your stay here with confidence all will be ok

We love this hotel! Our room was clean and spacious, the staff members we interacted with were friendly and helpful, the lobby/common and art galleries were very interesting, and there is so much to do within easy walking distance.

Stayed 1 night in Feb 2025

6/10 Okay

AnnaMaria

Feb 11, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The hotel is nice, some of the staff are super nice but the GM and her boss, Greta, do not seem to fair well under stress as I brought an issue to their attention. I was later told it was a day of meetings for their new system being implemented, so they were under extreme stress. The interaction with them was more of one you would experience with strangers, not those in customer service and hospitality. They didn’t feel that being checked in incorrectly which resulted in higher charges was an issue I should be upset about. Regardless of being in agreement or not,

Stayed 3 nights in Jan 2025

10/10 Excellent

michele

Business traveler

Feb 7, 2025

Staff were extremely nice and accommodating.

Stayed 1 night in Feb 2025

8/10 Good

Amanda

Traveled with family

Feb 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s fine

The hotel rooms are clean, and everyone is friendly. The pool area has seen better days but we did have to ourselves most evenings and the hot tub is huge so that was a good experience. One day we had no hot water until 4pm because of the weather which was fine but we waited until 10 or 11 to decide we’d just go unshowered for the day and were surprised nobody told us there was a farmers market happening downstairs that morning. Not when we checked in, not when we called about the hot water that morning. We were up there twiddling our thumbs waiting for hot water to return in the building, and they could have told us there was coffee and fresh bagels and pastries etc downstairs. Instead, by the time we decided to stop waiting for hot water came down to start our day, everything was sold out and we were starving. My only other critique is how un-cozy it is. Floors in the room are tile and cold, so it’s a bit sterile. Shampoo & conditioner are in shared containers and you never know who does what to these things in an economy hotel so that always grosses me out. This is all nit-picky though, the location is great and it’s a simple hotel with basic amenities.

Stayed 2 nights in Jan 2025