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Hotel Downstreet, Ascend Hotel Collection

3.0 star property
Hotel in North Adams with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Downstreet, Ascend Hotel Collection

Hypo-allergenic bedding, laptop workspace, blackout drapes
Hypo-allergenic bedding, laptop workspace, blackout drapes
Reception
Indoor pool, open 6:00 AM to 10 PM, sun loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
40 Main St, North Adams, MA, 01247
  • Western Gateway Heritage State Park
    ‪2 min walk‬
  • Massachusetts Museum of Contemporary Art
    ‪3 min walk‬
  • Natural Bridge State Park
    ‪3 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪52 min drive‬

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Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

North Adams

Hotel Downstreet, Ascend Hotel Collection places you next to MCLA Gallery 51 and North Adams City Hall. This 90-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Massachusetts Museum of Contemporary Art - 3 min walk - 0.2 miles
  • North Adams Public Library - 5 min walk - 0.3 miles
  • Windsor Lake Park - 3 min drive - 1.1 miles
  • Natural Bridge State Park - 3 min drive - 1.4 miles
  • Williams College - 10 min drive - 5.6 miles

Getting around

  • Pittsfield Station - 30 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 42 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Domino's Pizza - ‬9 min walk
  • ‪Pedrin's Dairy Bar - ‬4 min drive
  • ‪Papa Gino's - ‬3 min walk

About this property

Hotel Downstreet, Ascend Hotel Collection

Hotel in North Adams with a 24-hour fitness center and a 24-hour front desk
Guests of Hotel Downstreet, Ascend Hotel Collection have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a hot tub, express check-out, and a water dispenser.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • Tax ID number is C0010322090.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Frequently asked questions

Is free cancellation available at Hotel Downstreet, Ascend Hotel Collection?

Hotel Downstreet, Ascend Hotel Collection offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What can I see near Hotel Downstreet, Ascend Hotel Collection?

This hotel is located in North Adams, just steps from Western Gateway Heritage State Park and Massachusetts Museum of Contemporary Art, and within a short walk of North Adams Center. You'll also find North Adams Public Library and North Adams City Hall less than a mile away.

Will I be able to park at Hotel Downstreet, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hotel Downstreet, Ascend Hotel Collection include a casino?

No, Hotel Downstreet, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at Hotel Downstreet, Ascend Hotel Collection?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10 PM.

Is Hotel Downstreet, Ascend Hotel Collection a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and a 24-hour fitness facility plus some guestrooms include city views.

Does Hotel Downstreet, Ascend Hotel Collection have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Downstreet, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

No, Hotel Downstreet, Ascend Hotel Collection doesn't have a restaurant that serves breakfast.

Does Hotel Downstreet, Ascend Hotel Collection allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Downstreet, Ascend Hotel Collection for a fee of USD 40.00 per pet, per day.

Are there connecting rooms at Hotel Downstreet, Ascend Hotel Collection?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Downstreet, Ascend Hotel Collection?

The closest major airport to Hotel Downstreet, Ascend Hotel Collection is Pittsfield, MA (PSF-Pittsfield Municipal), which is 25.4 mi away (42 minutes by car).

Are there rooms with balconies at Hotel Downstreet, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at Hotel Downstreet, Ascend Hotel Collection.

Hotel Downstreet, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 511 out of 1005 reviews
Rating 8 - Good. 359 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here about 5 times. Greay location. Good price.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Mar 2025

8/10 Good

Brittnay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel services were really nice and the rooms were spacious.
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service
The staff at this hotel were very kind and attentive. The town that the hotel is located in is very rundown, did not even have a café except for McDonald’s, and was very limited for shopping and restaurants. Obviously this is more to do with the area than the hotel itself. It’s a very old property but they have done their best to spruce it up but it definitely has not been renovated
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Traveled with group
Liked: Cleanliness, staff & service
It was fine. Room was spacious and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

ERIC

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place right downtown
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I needed after being stressed out from work for the past few months. The laundry service may have out of service, but I dont care. All I needed was to decompress and this hotel helped me do exactly that. Thank you for a lovely weekend and I'll definitely come back when I get the chance.😊
Stayed 2 nights in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to break the drive up between CT and VT.
Stayed 1 night in Feb 2025

4/10 Poor

James

Traveled with family
Disliked: Staff & service, amenities
This is a very stark hotel with no amenties beyond a coffee pot in the lobby. Front desk is understaffed. The Hotel is in a converted office building - and is not a comfortable place. Although clean if you want a reasonably nice place to stay this is not the place. Very expensive for the type and quality of accommodation.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service
Newly redecorated in black and white motif. Clean and comfortable
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one nigh during road trip through area. Didn't really use any amenities. Can't speak for area. Room was clean, updated sometime in past few years. Nothing stood out in terms of the room. The parking lot in long and narrow, and I had to park the equivalent of about 1 block away. A lot of the parking was taken up by utility vehicles. Not the end of the world, but it was rough walking through it during a snow storm.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All spaces were clean, staff members were friendly and the room was very comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Camryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful, the room was comfortable/clean, and there was a lot to do in the area
Stayed 2 nights in Feb 2025

8/10 Good

Venkatesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Llyod

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent service, convenient location, clean property
Stayed 2 nights in Oct 2024

10/10 Excellent

Andre

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book your stay here with confidence all will be ok

We love this hotel! Our room was clean and spacious, the staff members we interacted with were friendly and helpful, the lobby/common and art galleries were very interesting, and there is so much to do within easy walking distance.
Stayed 1 night in Feb 2025

6/10 Okay

AnnaMaria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice, some of the staff are super nice but the GM and her boss, Greta, do not seem to fair well under stress as I brought an issue to their attention. I was later told it was a day of meetings for their new system being implemented, so they were under extreme stress. The interaction with them was more of one you would experience with strangers, not those in customer service and hospitality. They didn’t feel that being checked in incorrectly which resulted in higher charges was an issue I should be upset about. Regardless of being in agreement or not,
Stayed 3 nights in Jan 2025

10/10 Excellent

michele

Business traveler
Staff were extremely nice and accommodating.
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s fine

The hotel rooms are clean, and everyone is friendly. The pool area has seen better days but we did have to ourselves most evenings and the hot tub is huge so that was a good experience. One day we had no hot water until 4pm because of the weather which was fine but we waited until 10 or 11 to decide we’d just go unshowered for the day and were surprised nobody told us there was a farmers market happening downstairs that morning. Not when we checked in, not when we called about the hot water that morning. We were up there twiddling our thumbs waiting for hot water to return in the building, and they could have told us there was coffee and fresh bagels and pastries etc downstairs. Instead, by the time we decided to stop waiting for hot water came down to start our day, everything was sold out and we were starving. My only other critique is how un-cozy it is. Floors in the room are tile and cold, so it’s a bit sterile. Shampoo & conditioner are in shared containers and you never know who does what to these things in an economy hotel so that always grosses me out. This is all nit-picky though, the location is great and it’s a simple hotel with basic amenities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ethan

Stayed 1 night in Jan 2025

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