There were several issues with staff and management which included staff texting during food prep as well as enforcing "Covid Restrictions" for guests but not staff. When brought to management's attention it was blown off and said it would be investigated but nothing changed.
The room was small and so was the bathroom. However, itr was clean and close to OU for the game.
Property was fine, but rooms need an upgrade. Lighting was not good and bathroom was a bit small. Was also disapointed there was no frig.
This hotel is geared towards adults and large groups. The breakfast and dining area is nice with lots of great food choices. The rooms are mostly renovated, although this last stay they put us in a room with a very small bathroom vanity. There was hardly any room for anything and the tile in the bathroom tub was from the 50’s. (Pink) The shower and tub themselves however were great. The bed in this room was also making popping noises, although the bed itself was very comfortable. (I believe that this room needs a maintenance check or renovation review.) With that said, I still give the hotel a 9/10. It’s very clean and sanitized for Covid-19 reasons and was like that before also. Highly recommend!
Love the breakfast! There is so much to do here!! We stay here when we visit our daughter at OU. We can play pool and basketball and ping pong and so many activities. We just get to hang out and enjoy each other!!
Awesome hotel! Staff very friendly! Hotel was very clean! The breakfast buffet was amazing. They also had a popcorn machine and set out a little candy station. I’ve been coming to Norman for 2 1/2 yrs and this was first time I saw and stayed at this hotel. It will now be the only hotel I stay at! 8min from my daughter. Already booked mom’s weekend for this hotel.
The amenities were fantastic for the price! The breakfast and pool were our favorites. Room was a little small but had everything we needed.
This property has everything. It really is not well advertised but it has so much to offer. The rooms are not the largest but what you get on the property is well worth it. Huge buffet, plenty of activities from billiards room to heated pool, hot tub, sauna, huge gym, basketball court, spa, bike rental, ropes course, duck pond, shuttle service, the list goes on. Just incredible!
The rooms are clean and the restaurant is excellent.
Very friendly checkin and restaurant staff. Clean rooms. Great breakfast
Overall good. But beds were way too soft - uncomfortably so.
Very small room, old bathroom. Not well insulated- heard every door close. Would not visit again
Buffet was great the best I have had. Only downside was the small rooms. They do not offer King, or a room with 2 Queens. This is mainly because the size of the room. I have seen larger bathrooms in trailers.
Stayed for OU / Dad's Day weekend. Facilities are nice (gym, bar, size, etc.). Rooms - not so much. VERY small and outdated. Thin walls. Small pillows. I came home exhausted. Just not comfortable. Location good for game day. Pretty good breakfast buffet was included in price. If I were to go back, I would definitely take my own pillows!
This is a great hotel with shuttle service ($15) to Campus. Highly recommend this hotel for any overnight stay in Norman!
NCED Conference Center & Hotel is located within a few miles (5 km) of University of Oklahoma and Jimmie Austin Golf Course. This 3-star hotel welcomes guests with 940 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
This hotel is home to a buffet restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 5:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 940 rooms feature coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include desks and wardrobes or closets. Weekly housekeeping is available.
At NCED Conference Center & Hotel, guests have access to a 24-hour gym, 4 spa tubs, and a sauna. There's free parking and a shopping center shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Other amenities at this family-friendly hotel include outdoor tennis courts, free WiFi in public areas, and a conference center.
There were several issues with staff and management which included staff texting during food prep as well as enforcing "Covid Restrictions" for guests but not staff. When brought to management's attention it was blown off and said it would be investigated but nothing changed.
The room was small and so was the bathroom. However, itr was clean and close to OU for the game.
With a variety of room types and packages at several different price points, you should always feel as though you received great value for your money. One of our other room types may have enabled a more enjoyable stay. Please let me know when you will be with us again so that we can partner together to find the right room for your needs.
Property was fine, but rooms need an upgrade. Lighting was not good and bathroom was a bit small. Was also disapointed there was no frig.
Thank you for taking the time to submit a review. We appreciate the overall positive review and would also like to extend an apology for the less than satisfactory components that you experienced. I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. Please let me know if you plan to visit us again as I would love to share information with you about other guest room types that we have that may offer you a more comfortable stay with enhanced amentities. My name is Mark and I am the Director of Sales at the NCED Conference Center and Hotel. Please let me know what I can do to make this situation right.
We are sorry that you had a poor stay. We would like to know more about your stay.
This hotel is geared towards adults and large groups. The breakfast and dining area is nice with lots of great food choices. The rooms are mostly renovated, although this last stay they put us in a room with a very small bathroom vanity. There was hardly any room for anything and the tile in the bathroom tub was from the 50’s. (Pink) The shower and tub themselves however were great. The bed in this room was also making popping noises, although the bed itself was very comfortable. (I believe that this room needs a maintenance check or renovation review.) With that said, I still give the hotel a 9/10. It’s very clean and sanitized for Covid-19 reasons and was like that before also. Highly recommend!
Hello, My name is Mark and I am the Director of Sales at the NCED Conference Center and Hotel. Thank you for taking the time to write a review. I am delighted that you were generally pleased with your stay. We appreciate your feedback suggesting that a maintenance check be done of the guest room you occupied. We will have our Maintenance Team investigate the situation immediately. All of us here appreciate the opportunity to have been of service to you and look forward to your next visit to Norman.
Love the breakfast! There is so much to do here!! We stay here when we visit our daughter at OU. We can play pool and basketball and ping pong and so many activities. We just get to hang out and enjoy each other!!
Thank you so much for leaving us a terrific review! We're thrilled to be your Norman hotel of choice and that you've gotten to spend so much time enjoying our awesome amenities. We look forward to welcoming you back in soon!
Awesome hotel! Staff very friendly! Hotel was very clean! The breakfast buffet was amazing. They also had a popcorn machine and set out a little candy station. I’ve been coming to Norman for 2 1/2 yrs and this was first time I saw and stayed at this hotel. It will now be the only hotel I stay at! 8min from my daughter. Already booked mom’s weekend for this hotel.
Thank you so much for your terrific review! It means a lot to us to have become your hotel of choice in Norman. We're looking forward to welcoming you back for mom's weekend!
Thanks for taking time to leave us a great rating!
Thanks so much for a perfect rating!
The amenities were fantastic for the price! The breakfast and pool were our favorites. Room was a little small but had everything we needed.
Thank you for the wonderful review. The breakfast and pool are our favorites, too! We hope you'll come back and stay with us again soon.
Thank you for bringing this issue to our attention, Mr. Johnson . Please accept my sincere apology for the issues you encountered, I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. My name is Dawnita Dixon and I am the Director of Operations at the NCED Conference Center and Hotel. As you have discussed with multiple members of our leadership team including myself, we have conducted our investigations into all of your allegations. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. My sincere apologies again for the issues you experienced with us.