Quality Inn & Suites Olde Town

2.5 star property
Hotel in Portsmouth with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Olde Town

Lobby
Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi
Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi
Business center
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
347 Effingham St, Portsmouth, VA, 23704
  • Place, Waterside District
    ‪4 min drive‬
  • Place, USS Wisconsin BB-64
    ‪5 min drive‬
  • Place, Chrysler Hall
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪16 min drive‬

Room options

Standard Non-Smoking Double Room-Two Full Size Beds

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Non-Smoking King Room-King Size Bed

7.8 out of 10
Good
(29 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Efficiency Non-Smoking King Suite-King Size Bed

8.4 out of 10
Very good
(8 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Portsmouth

Quality Inn & Suites Olde Town is a short stroll from Commodore Theatre and Tidewater Yacht Marina. This 62-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Waterside District - 4 min drive - 2.3 miles
  • USS Wisconsin BB-64 - 5 min drive - 2.5 miles
  • Chrysler Hall - 5 min drive - 2.7 miles
  • The NorVa - 5 min drive - 3.0 miles
  • Norfolk Scope - 6 min drive - 3.2 miles

Getting around

  • Civic Plaza Station - 5 min drive
  • Norfolk Station - 11 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bier Garden - ‬8 min walk
  • ‪Subway - ‬9 min walk
  • ‪Panda Express - ‬10 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Quality Inn & Suites Olde Town

Hotel in Portsmouth with free breakfast and a 24-hour fitness center
At Quality Inn & Suites Olde Town, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Guests can expect 25-inch TVs with cable channels, along with free WiFi and wired Internet. Washers/dryers, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Olde Town?

Quality Inn & Suites Olde Town offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites Olde Town?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Olde Town on Nov 18, 2025 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Quality Inn & Suites Olde Town?

This hotel is located in Portsmouth, a short 14-minute walk from Portsmouth Naval Shipyard Museum and also 9 minutes on foot from Commodore Theatre. You'll also find Tidewater Yacht Marina and Virginia Sports Hall of Fame and Museum less than a mile away.

Is parking available on site at Quality Inn & Suites Olde Town?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn & Suites Olde Town have a casino on the premises?

No, Quality Inn & Suites Olde Town doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites Olde Town?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn & Suites Olde Town?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Does Quality Inn & Suites Olde Town have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites Olde Town have a restaurant that serves breakfast?

Quality Inn & Suites Olde Town offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn & Suites Olde Town allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn & Suites Olde Town though service animals are welcome.

Does Quality Inn & Suites Olde Town have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Quality Inn & Suites Olde Town?

The closest major airport to Quality Inn & Suites Olde Town is Norfolk Intl. Airport (ORF), which is 12.6 mi away (21 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 22.7 mi away.

Are there rooms with balconies at Quality Inn & Suites Olde Town?

No, at Quality Inn & Suites Olde Town, there aren't any guestrooms that list a balcony.

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 324 out of 990 reviews
Rating 8 - Good. 305 out of 990 reviews
Rating 6 - Okay. 165 out of 990 reviews
Rating 4 - Poor. 104 out of 990 reviews
Rating 2 - Terrible. 92 out of 990 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jesse

Business traveler
Disliked: Cleanliness, amenities
This hotel is exceptionally average. Our non smoking room stank of cigarettes. It’s exactly what I expected it to be for the price. Not the end of the world for a night or two.
Stayed 2 nights in Sep 2025

2/10 Terrible

Keisha

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I woke up and i had bit marks on me then i toke pictures of the bugs in the bed
Stayed 1 night in Aug 2025

6/10 Okay

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No room service for a 6 night stay 😠

Our trip kept us in the area and hotel for 6 nights. During this period, our room was not attended to at all. On the 4th morning I went to the hotel desk and asked we have room service that day. I noted we put all our dirty towels on the bathroom floor and we left for the day. The clerk said, oh they will be around. Great! When we arrived back to the hotel at 9pm, our room had not been attended to, beds were not made, trash cans still full and our towels were all still on the bathroom floor. I went to the check in desk and they gave me clean towels, not something I wanted to do at 9:00pm. Placed all the dirty towels in a bag & placed them in the hall.
Stayed 5 nights in Jul 2025

4/10 Poor

Eraldo

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

sherrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It smells so good when I entered the property and it was very clean and the hotel staff were so nice and the breakfast was actually pretty good.
Stayed 1 night in Aug 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Bobby

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So the room that I reserved was a king size and I get there and have to settle for a double, so the beds are much smaller. Soon as we start to shower (moldy shower head) the water builds up over our ankles and I had to use a plunger to plung the water out the tub which was very disgusting with dead insects coming afloat while doing so. We will NEVER visit this property or any property of Choice. Thanks but no thanks!!!!!!!!!
Stayed 2 nights in Aug 2025

4/10 Poor

Latisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows are so comfortable. Enjoy a good night's sleep.
Stayed 2 nights in Jul 2025

8/10 Good

Chevelle

Business traveler, Traveled with family
Liked: Staff & service
The chairs in the rooms need replacing and linens.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very comfortable. No issues.
Stayed 4 nights in Jul 2025

6/10 Okay

Karen

Disliked: Staff & service, property conditions & facilities
It was okay. There was a weird smell in the room. Front staff was not very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet, nice and convient. Stagg was friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Kristie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disappointing

The pictures were deceiving. The hotel smelled like they were using cleaners to cover up like a mold smell. The elevator didn’t work when we first got there. Then went into the room and found stains on the curtains that looked like blood, stain on the bed. We were so disgusted we didn’t even stay. We literally just checked out and drove home. Not to mention the neighborhood and surrounding area was not the best and felt unsafe.
Random dirty glove in hallway
Stain on bee
Stains on curtains
Substance on elevator floor
Stayed 1 night in Jul 2025

2/10 Terrible

Jeffery

Stayed 3 nights in Jul 2025

6/10 Okay

MARY

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Laurier

Stayed 1 night in Jul 2025

8/10 Good

Otilia

Stayed 4 nights in Jul 2025

6/10 Okay

Valerie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The first room I was in the toilet hadn't been clean in a long time. I asked to have it clean while I went out when I returned it was not clean. The next person just moved me. The second room sink was clogged I was tried by then so I just stayed. The best thing was the lady who works for the breakfast she is the best. Propery needs updating.
Stayed 2 nights in Jul 2025

8/10 Good

Kingspride

Traveled with family
Liked: Amenities
Location
Stayed 3 nights in Jul 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were all happy there
Stayed 1 night in Jul 2025

4/10 Poor

Todd

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room smelled of overpowering bleach so we switched. The second room was okay but flooded in the middle of the night and we had to switch rooms. The third room just wasn't clean at all.
Stayed 2 nights in Jul 2025

4/10 Poor

Shadrega

There waa bug in my bed when
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly

The lady working the front desk at check in was wonderful and really set the tone for the rest of the stay.
Stayed 1 night in Jul 2025