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Manager was very friendly and nice. Staff was great. Only thing I had issues with was getting in contact with front desk from my room and the made entering my room while I was in the bed. Apparently, she didn't know that I was staying over another night but other than that, it was great!
The staff were all very pleasant and willing to be of assistance. Very engaging and they seemed genuine. There are several options surrounding the property to dine out. We did not use the restaurant option at the hotel but we did take advantage of the breakfast. The breakfast area was kept clean and well stocked. My only complaint was having to wait until 4 PM for our room to be serviced on one of our days that we had our small grandchildren visiting with us at the hotel.
I liked the free apples and the presence of a restaurant. I missed not having a microwave oven in the room.
The place was very nice, newly furnished, and a great staff. There's only one problem; there's only 1-2 staff whenever I need assistance. I had to carry my own luggage and wait several minutes for a clerk at the desk to assist me. The clerk also have several positions; food hostess, barista, and check-in/out clerk/customer service. That's too many jobs for one person for the entire hotel. Please hire more staff.
Will never say here again. Unauthorized amount on my card that no one can explain. Already paid through orbitz, then was charged from the hotel. Do not stay here if you don’t want extra charges on your card.
I stayed at many Hyatt places 26 nights so far this year and this was the worst one from Florida keys to Wisconsin and I was suppose to check in at 3 and my room was not ready until 7 I was told I shouldn’t have booked than as if I was supposed to know they didn’t have clean rooms
We had to move to 3 rooms when we checked in because the air conditioning wasn't working properly in 2 rooms and one room wasn't cleaned by the staff.
Great Customer Service and very clean room. Enjoyed my stay!
Nice room clean central to a lot of businesses. Didn’t like the shower being opened in the back otherwise nice room
Did not like that you are charging for breakfast now. That will affect my choice of stay next time
Hotel was fine. The room had a few small issues that I brought up to the staff. I did receive a package at the hotel and no one told me that it arrived until the next day, the second time I talked to the front desk about it.
Forst room the AC wasnt working, second room i was moved to and the TV was broke. Not impressed with hyatt to say the least.
Nice hotel with excellent staff. Breakfast available in the morning with more than just normal continental items. Would stay again.
I made a reservation for a suite room with two queen bed and sofa bed for my family trip with three kids. When we arrived there they said room is not available and gave us one king bed and kept asking us to leave or stay Door was broken there is not enough toiletries and very old air conditioner was super loud exactly same as red roof inn.
Nice hotel; beds were comfortable, enough towels and washcloths were in the room for my family of four, extra blanket in the room. Breakfast ended too soon — that was disappointing. The staff was excellent and supportive of our unfortunate circumstance - we were in town for a funeral. Thank you, Chaz, for the kind words.
Nice and healthy breakfast Nice room Nice staff Nice hotel 100%
The only complaint that doesn’t put this hotel at 5 across the board was the proximity of the heating/cooling unit to the bed. Each time the unit turned on, the noise woke me up. Overall great place but will bring earplugs next time.
We stayed in the hotel for a night to attend a wedding. Room was clean and spacious, front desk was friendly, breakfast was okay. Overall fantastic experience for the money paid.
Located in Greenbrier East, Hyatt Place Chesapeake is within 2 miles (3 km) of sights such as Greenbrier Mall and Oak Grove Lake Park. This 119-room, 3-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 119 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sofa beds, refrigerators, and minibars.
At Hyatt Place Chesapeake, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.