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Oyado Kiyomizuya

3.5 star property

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Photo gallery for Oyado Kiyomizuya

A traditional Japanese garden with a wooden structure, bamboo fence, and a koi pond.
A hot spring bath area with wooden walls and tiled flooring.
A traditional Japanese garden with stone pathways, various trees, and a small pond.
A traditional Japanese building with a tiled roof, wooden doors, and a sign with Japanese characters.
A traditional Japanese-style room with tatami flooring, a low table with cushions, a long dining table, and a painting on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
173 Noboribetsu-Onsenmachi, Noboribetsu, Hokkaido, 059-0551
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jigokudani
    ‪8 min walk‬
  • Place, River Oyunuma Natural Footbath
    ‪9 min walk‬

Room options

Japanese-style Room

  • Sleeps 4
  • 4 Double Futons
  • Free WiFi

Traditional Room (Japanese Tatami Room)

8.4 out of 10
Very good
(11 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

Superior Japanese-style Room

  • Sleeps 5
  • 5 Double Futons
  • Free WiFi

Traditional Room (Japanese Tatami Room)

  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

About the neighborhood

Noboribetsu

Located in Noboribetsuonsencho, Oyado Kiyomizuya is within a 10-minute stroll of sights such as Jigokudani and River Oyunuma Natural Footbath. This 42-room, 3.5-star ryokan welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 miles
  • Jigokudani - 8 min walk - 0.5 miles
  • River Oyunuma Natural Footbath - 9 min walk - 0.5 miles
  • Lake Toya - 39 min drive - 30.6 miles
  • Toyako Hot Spring - 50 min drive - 36.4 miles

Getting around

  • Noboribetsu Station - 11 min drive
  • New Chitose Intl. Airport (CTS) - 61 min drive

Restaurants

  • ‪そば処 森々亭 - ‬5 min drive
  • ‪レストラン グリーンテラス - ‬6 min walk
  • ‪ミルキィーハウス - ‬7 min walk
  • ‪Pizzeria Astra - ‬7 min walk
  • ‪満腹亭 - ‬13 min drive

About this property

Oyado Kiyomizuya

Oyado Kiyomizuya features free WiFi in public areas and a gift shop. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this hot springs ryokan include a garden and a hair salon.
Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Refrigerators, safes, and phones are also standard.
Services include massages. Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 8:00 AM for a fee: JPY 3,300 per person

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book Room Only or Breakfast Included rate plans and wish to receive dinner (surcharge) during their stay must contact the property at least 5 days in advance of arrival to pre-book it.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 3300 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-7:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kiyomizuya
Oyado Kiyomizuya
Oyado Kiyomizuya Inn
Oyado Kiyomizuya Inn Noboribetsu
Oyado Kiyomizuya Noboribetsu
Oyado Kiyomizuya Ryokan
Oyado Kiyomizuya Noboribetsu
Oyado Kiyomizuya Ryokan Noboribetsu

Frequently asked questions

Are free cancellation options available at Oyado Kiyomizuya?

Oyado Kiyomizuya offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Oyado Kiyomizuya?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Oyado Kiyomizuya on Jul 15, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Oyado Kiyomizuya?

This ryokan is situated in Noboribetsuonsencho within a 10-minute walk of Jigokudani and River Oyunuma Natural Footbath. You'll also find Shikotsu-Toya National Park and Dai-ichi Takimoto-kan within a short drive.

Will I be able to park at Oyado Kiyomizuya?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Oyado Kiyomizuya?

Spa services at the ryokan include massages.

Does Oyado Kiyomizuya include a casino on the premises?

No, Oyado Kiyomizuya doesn't have a casino.

Is there an indoor pool at Oyado Kiyomizuya?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Oyado Kiyomizuya?

Couples staying at this ryokan will appreciate amenities like slippers as well as massages and a garden.

Does Oyado Kiyomizuya have a hot tub?

No, there isn't a spa tub at this ryokan.

Does Oyado Kiyomizuya have a restaurant that serves breakfast?

Oyado Kiyomizuya offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Does Oyado Kiyomizuya allow pets to stay for free?

No, pets aren't allowed at Oyado Kiyomizuya.

Does Oyado Kiyomizuya have connecting rooms available?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Oyado Kiyomizuya?

No, there aren't any guestrooms at Oyado Kiyomizuya that offer a balcony.

Oyado Kiyomizuya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 489 reviews
Rating 8 - Good. 186 out of 489 reviews
Rating 6 - Okay. 56 out of 489 reviews
Rating 4 - Poor. 10 out of 489 reviews
Rating 2 - Terrible. 5 out of 489 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great traditional ryokan with Hot Springs Onsen.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Seongdeok

Liked: Cleanliness, staff & service, property conditions & facilities
Diner and breakfast was wonderful! Very nice staff as well!
Verified

8/10 Good

Shan

Liked: Cleanliness, staff & service
nice onsen
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Hoi Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was extraordinary. Comfortable Futon Excellent Hotel Location Highly recommended
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Aidan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pros: - very spacious room - very comfortable Japanese-style beds - outdoor onsen pool was incredible - excellent service/attentive staff - walkable to Jigokudani and shopping street - water/electricity/heating all functional Cons: - very outdated decor (though if you’re just there to sleep, that’s fine) - hallways feel like they are from The Shining - random gunk all over the walls and peeling wallpaper (in hallways and room) - some mold in the bathroom - generally in a state of disrepair unfortunately
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Jerome

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

The say was fine for one night.

Well located but old property that would deserve to be refreshed.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Japanese style inn

Wonderful Japanese style inn. Excellent meal, delicious Japanese food is served in your room. Onsen water quality was outstanding! Staff was friendly. Older building, but still worth to visit. We will return!
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Mariko

Liked: Cleanliness, amenities
The room was very spacious and clean, but one thing I didn't enjoy was the smel of bug killer spray. I think I wasn't lucky. I'm sure the room usually doesn't smel. The food was amazing.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Siu Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osen is good
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
First time to Noboribitsu and it was great. It deep down in the mountains in its own little town. Definitely would have to take a bus or taxi in to get to the town
Stayed 4 nights in Jan 2024
Verified

8/10 Good

JIMMY PENG SOON

Liked: Staff & service
Nice place to stay if u want to get out of the city for some peace and quiet. Dining is not easy to find. Many places are closed when we were there. The hotel service staff were excellent but while the onsen was good, it’s very old and run down.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Byeong Seon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old. Plenty of room space. Friendly staffs and service. Famous onsen water but the onsen facility is aged and update would be be appreciated.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Jingwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Staff is excellent. The building is a bit dated but good enough and clean for us. The suit (2 rooms) is so spacious. We have a choice to sleep either on the “tatami “ or bed. We had the Half Board (Breakfast and Dinner) definitely worth for the money and experience. The hike in the surrounding area was excellent. Recommend strongly 😀
Stayed 1 night in Oct 2023
Verified

8/10 Good

Muhamad Nasri

Liked: Cleanliness, staff & service, property conditions & facilities
Booked two rooms for my family and they upgraded us to two bigger rooms. The property is a little antiquated and small, but still well maintained in spite of its age, and retains quite a bit of charm. Location wise it is slightly further away compared to the other properties, so requires abit of uphill walking. There is an indoor and outdoor onsen. I enjoyed the quietness and calm of the propert the most - it was very healing.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

JUNGAH

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great place to visit Noboribestu onsen areas and also to enjoy lovely onsen in the hotel. We could spent 2days 1 nite fully with gentle staffs all the time. HOWEVER, we as three Korean girls needed to walk to parking lot in the rain when departing while other guests were served with satff's driving cars in front of hotel...We felt discrimination badly. That experience ruined all good memories unfortunately. Please don't do that any more.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Marc

Liked: Amenities
A generally clean but dated accommodation which could need some touch-ups. The service was excellent, the room ok, though no A/C and might become hot in summer. The one sore spot was the bathroom: the shower curtain was full of black mould spots - the rest of the bathroom however was ok. As I have only seen this the last morning - I was using the onsen the other days, it made no sense to complain to the front desk. However, this shouldn’t have happened in the first place as this was not a hidden spot but very obvious. Another disappointing thing, not the fault of the property though, was the limited availability of restaurants as many were closed in town.
Stayed 2 nights in May 2025
Verified

6/10 Okay

LO

Liked: Cleanliness, property conditions & facilities, room comfort

Poor service, poor beverages that do not worth

I will not order Wagyu and Crab dinner again. There is nothing special at all. You can have hair crab with 5000 yens only, this hotel is not cooking it in special way but chopping it in half and boiled the body only and use legs to make sashimi which amazingly TASTELESS. I regret to pay like 20000 yens for one night dinner. The service is not good and I don't feel respected. They put dishes on desk like hammering the table. I was sitting in the middle and she placed dishes on the right edge. The hot spring is the best part.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

CHINATSU

Disliked: Cleanliness, staff & service, property conditions & facilities
前日にホテルまほろばに宿泊しましたが、スタッフの質、食事内容など圧倒的に劣っており落胆しています。食事も部屋食ということで期待しましたが、日本語があまり通じないスタッフが配膳され食事の内容説明も何もなく部屋食の醍醐味もなし。食事の質はまほろばのバイキングのほうが数段上でした。また、外出時に鍵をあずける際、受付の日本人男性年配スタッフの無愛想さ。無言での鍵の受渡しや、質問しても無言。ホテルから戻って部屋番号を伝えても無言。研修中とかかれた日本語があまり通じない外国人スタッフに1人で配膳させたりスタッフ教育は大丈夫かと思いましたが、経験のありそうな日本人スタッフがそのような様子であり、私は海外も含めてかなりのホテルに宿泊しましたがこんなにホスピタリティに欠けた場所は海外にもあまりありませんでした。少なくても、まほろばホテルと比較すると夜と朝の食事の質は10点満点中3点、スタッフは10点満点中1点です。10年前はそこまで印象は悪くなかったですが、2度とお世話になることはないです。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前回宿泊のときは、5分ほど歩いた登別温泉中心部に、おすすめの居酒屋があり、とてもおいしかったです。 今回は、お部屋で夕食、朝食ともにいただきました。 出汁の使い方がとてもこくぶかい。大満足ですを
Stayed 1 night in Mar 2026
Verified

8/10 Good

Raito

Liked: Property conditions & facilities
建物の古さは感じる。 朝晩の食事はかなり良かった。 職員の方の対応も親切でした。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hyunho

Liked: Staff & service
시설이 오래되어 좀 그렇네요.. 대신 휴식이 필요한 적절한 시기에 잘 쉬다왔어요.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

kiseok

Disliked: Property conditions & facilities
벌레가 많아요. 대욕장이 작아요. 야외욕장도 남녀가 번갈아써요. 추워요.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SHANGYUAN

Liked: Cleanliness, amenities, property conditions & facilities
職員很有禮貌，服務很周到。是比較舊的旅館了，但是打理得很乾淨，這種古早味還蠻好的。 我住了三晚，職員已經提醒過我不要開窗，因為最近比較多蟲子。我沒有開過窗，但房間裡面還是會抓到五六隻那種小小的甲蟲🐞。其餘的設施我都覺得可接受。 因為是溫泉旅館當然要泡湯囉，女湯是10:00am-9:00pm可以泡，有室內和室外池可選，室外池比較有氣氛，總體來說不錯！
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

HEEJIN

Liked: Staff & service, room comfort
친절한직원
Stayed 1 night in Sep 2025