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Noboribetsu Grand Hotel

3.5 star property
Hotel with a sauna, 8-minute walk to Jigokudani

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Photo gallery for Noboribetsu Grand Hotel

Hot springs
Lobby
Lobby
Hot springs
Hot springs

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Noboribetsu Onsen 154, Noboribetsu, Hokkaido, 059-0551
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jigokudani
    ‪9 min walk‬
  • Place, Noboribetsu Bear Park
    ‪12 min walk‬

Room options

View all photos for Superior Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 514 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Suite, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 779 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 514 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 290 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Traditional Room

Traditional Room | In-room safe, free WiFi, bed sheets

Traditional Room

9.2 out of 10
Wonderful
(11 reviews)
  • 366 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Noboribetsu

Located in Noboribetsuonsencho within a short walk of Jigokudani, Noboribetsu Grand Hotel is within a mile (2 km) of other popular sights such as River Oyunuma Natural Footbath. This 241-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 miles
  • Jigokudani - 9 min walk - 0.5 miles
  • Noboribetsu Bear Park - 12 min walk - 0.7 miles
  • River Oyunuma Natural Footbath - 19 min walk - 1.0 mile
  • Dai-ichi Takimoto-kan - 9 min drive - 5.1 miles

Getting around

  • Noboribetsu Station - 7 min drive
  • New Chitose Intl. Airport (CTS) - 59 min drive

Restaurants

  • ‪レストラン リバティ - ‬3 min walk
  • ‪味の大王登別温泉店 - ‬3 min walk
  • ‪レストラン グリーンテラス - ‬3 min walk
  • ‪ミルキィーハウス - ‬4 min walk
  • ‪Pizzeria Astra - ‬3 min walk

About this property

Noboribetsu Grand Hotel

Hotel with a sauna, 8-minute walk to Jigokudani
Guests of Noboribetsu Grand Hotel enjoy a sauna, an arcade/game room, and laundry facilities. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this hot springs hotel include a vending machine and a banquet hall.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include refrigerators, electric kettles, and safes.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Tea service

Restaurants on site

  • Matsumae

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 1 year old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for JPY 4400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: JPY 4400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Noboribetsu Grand
Noboribetsu Grand Onsen Hotel
Noboribetsu Grand Hotel Hokkaido
Noboribetsu Grand Hotel Hotel
Noboribetsu Grand Hotel Noboribetsu
Noboribetsu Grand Hotel Hotel Noboribetsu

Frequently asked questions

Is a free cancellation option available at Noboribetsu Grand Hotel?

Noboribetsu Grand Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to see within easy reach of Noboribetsu Grand Hotel?

This hotel is situated in Noboribetsuonsencho within a short 8-minute walk of Jigokudani and also 16 minutes on foot from River Oyunuma Natural Footbath. You'll also find Shikotsu-Toya National Park and Dai-ichi Takimoto-kan within a short drive.

Is there parking available at Noboribetsu Grand Hotel?

No, there isn't parking at this hotel.

Does Noboribetsu Grand Hotel feature a casino on the premises?

No, Noboribetsu Grand Hotel doesn't have a casino.

Will I find an indoor pool at Noboribetsu Grand Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Noboribetsu Grand Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and hot springs.

Are there hot tubs at Noboribetsu Grand Hotel?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Noboribetsu Grand Hotel feature a restaurant that includes a breakfast menu?

No, Noboribetsu Grand Hotel doesn't have a restaurant that serves breakfast.

Will Noboribetsu Grand Hotel allow pets to stay for free?

No, pets aren't allowed at Noboribetsu Grand Hotel though service animals are welcome.

Does Noboribetsu Grand Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Noboribetsu Grand Hotel?

No, you won't find guestrooms with balconies at Noboribetsu Grand Hotel.

Reviews

Noboribetsu Grand Hotel Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 265 out of 588 reviews
Rating 8 - Good. 240 out of 588 reviews
Rating 6 - Okay. 55 out of 588 reviews
Rating 4 - Poor. 15 out of 588 reviews
Rating 2 - Terrible. 13 out of 588 reviews

Reviews

10/10 Excellent

Janet Ho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

6/10 Okay

Phiroz

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Leigh Anne

Liked: Cleanliness, staff & service
Outdoor onsen very nice. Property needs some updating.
Stayed 3 nights in Aug 2025

6/10 Okay

Yi Ching

Stayed 2 nights in Aug 2025

6/10 Okay

Janelle

Traveled with family and small children
Liked: Amenities
The Japanese style room did feel old and not particularly clean, the bathroom smelled bad. Sulfur smell in the room was too strong from the hot springs. No one was very friendly and I just felt out of place staying here as an American. Buffet was just weird, not very good, and extremely overpriced. Onsen was an experience though.
Stayed 1 night in Jun 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice although a little dated.

Nice place with kind and helpful staff, although very limited English. The room and facilities are a little dated. Breakfast was expensive, but sumptuous, although a little tough for vegetarian westerners. Nice Onsen.
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The onsen was lovely and staff were very accommodating and kind. We were in a traditional room which had broken cabinets and in need of repair and renovation. There was only one coin laundry machine which is surprising for such a large hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return.
Stayed 1 night in Jun 2025

8/10 Good

Siang Kwang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in was fast & easy and the staff are friendly & helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Allegra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Alvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The onsen facility was superb. Staff service at the dining hall could be better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Beate, Bowling Green

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a pleasure to stay here. The public bath facilities are amazing, the room was impeccable and breakfast and dinner excellent.
Stayed 2 nights in May 2025

6/10 Okay

Quinn

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was pretty worn and the floor had several stains
Stayed 1 night in May 2025

8/10 Good

Yu

Stayed 4 nights in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at 3 properties in 4 days. This one was the very best. Will come back again
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a room with a private bath. I liked that the bath is ready when you arrive. Felt very luxurious. The staff were very hospitable. The dinner buffet was interesting. Lots of variety.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, lots of buffet options. Clean with a great onsen.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a wonderful onsen wooden tub. Very relaxing and large room. Beautiful winter scenery. Relaxing atmosphere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Easy access to different must-go places. The staff are extremely helpful and friendly. Except for the breakfast buffet which end at 9:30. When it says 9:30, it means that everyone needs to leave at that time. We were obviously not aware of that and kept working on what’s left in our plates when one man seemed like a manager came with a raised voice saying “Out, out!” Guess that’s the culture difference.
Stayed 1 night in Dec 2024

10/10 Excellent

yuchun

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

8/10 Good

Ting Long

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stop over with public/private bath facilities. Meals are extensive, a lot of options in their buffet for breakfast or dinner.
Stayed 1 night in Dec 2024

6/10 Okay

Kongrit

Stayed 1 night in Oct 2024

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