Best Western Colonel Butler Inn

3.0 star property
Hotel with free breakfast, near Lake Ontario

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Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Sports bar
Front of property - evening/night
Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar

Explore the area

Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Jackson-Triggs Winery
    ‪16 min walk‬
  • Shaw Festival Theatre
    ‪2 min drive‬
  • Peller Estates Winery
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪60 min drive‬

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Room options

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Niagara-on-the-Lake

Located in Old Town Historic District, Best Western Colonel Butler Inn is a leisurely stroll from sights such as Lake Ontario and Niagara River Gorge. This 26-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Jackson-Triggs Winery - 16 min walk - 0.9 miles
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.1 miles
  • Fort Mississauga - 20 min walk - 1.1 miles
  • Shaw Festival Theatre - 2 min drive - 1.2 miles
  • Peller Estates Winery - 4 min drive - 1.8 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪The Irish Harp Pub - ‬18 min walk
  • ‪Peller Estates Winery - ‬4 min drive
  • ‪Cannery Restaurant - ‬11 min walk

About this property

Best Western Colonel Butler Inn

Hotel with free breakfast, near Lake Ontario
Guests of Best Western Colonel Butler Inn enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include a computer station, express check-out, and a terrace.
TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

What's there to see close to Best Western Colonel Butler Inn?

This hotel is situated in Old Town Historic District within a short 13-minute walk of Lake Ontario and also 18 minutes on foot from Jackson-Triggs Winery. You'll also find Shaw Festival Theatre and Peller Estates Winery within a short drive.

How much does it cost to stay at Best Western Colonel Butler Inn?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Colonel Butler Inn on Jun 22, 2025 start from $175.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Colonel Butler Inn?

Yes, self parking is offered for free at the hotel.

Does Best Western Colonel Butler Inn include a casino at the property?

No, Best Western Colonel Butler Inn doesn't have a casino.

Is there an indoor pool at Best Western Colonel Butler Inn?

No, there is no indoor pool at this hotel.

Is Best Western Colonel Butler Inn good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Best Western Colonel Butler Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Colonel Butler Inn have a restaurant with a breakfast menu?

Yes, Best Western Colonel Butler Inn serves free continental breakfast at Butler's Bar each morning.

Does Best Western Colonel Butler Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Colonel Butler Inn.

Does Best Western Colonel Butler Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Colonel Butler Inn?

The closest major airport to Best Western Colonel Butler Inn is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 19.2 mi away (40 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is around 28.4 mi away.

Are there rooms with balconies at Best Western Colonel Butler Inn?

No, there aren't any guestrooms with balconies at Best Western Colonel Butler Inn.

Does Best Western Colonel Butler Inn have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Colonel Butler Inn.

Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel. Staff are always friendly and helpful. It’s very quiet. My mum and I come to NOTL atleast once a year and this is the one place we like to stay. I have never had a bad experience here. Than you!
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and quiet and we enjoyed the jetted tub! Lovely town to visit as well
Stayed 1 night in Mar 2025

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facility.
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Stayed 2 nights in Mar 2025

10/10 Excellent

Joelle Eloise Nieves

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and well-stocked room, incredibly helpful staff, and overall great value
Stayed 1 night in Feb 2025

10/10 Excellent

Allison

Stayed 1 night in Mar 2025

6/10 Okay

Janice

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff was friendly and made check in easy. Rooms are quiet and clean. Area is very safe. Only one disappointment, the Expedia listing states spa and hot tub and they do not have either one.
Stayed 1 night in Mar 2025

10/10 Excellent

Shirley

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service
This property was close to the downtown area and the prices were more affordable than many other hotels in the area
Stayed 1 night in Mar 2025

6/10 Okay

Virginia

Liked: Staff & service
NOT GOOD They say they have Hot Tub but is 1 person Jacuzzi tub on are annversary weekend False advertisement!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Lovely cookies when checked in. Room nice bed comfortable l. New tv needed. Great breakfast choice
Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay. The hotel was clean and the staff was friendly.
Stayed 2 nights in Feb 2025

8/10 Good

Nadine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay however breakfast was ok (could have used more selections, ex. Sausage/bacon, hashbrowns).
Stayed 1 night in Feb 2025

8/10 Good

Lydia

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fire place in our room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a quiet area of town. The room was very clean, and the beds were comfortable. The breakfast area was well stocked with various food options, and the breakfast attendant was friendly. Check in and out were very easy processes. It was a very good experience overall, and I’d stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained, in a good area and staff were very helpful with requests. All at a reasonable price.
Stayed 1 night in Dec 2024

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre to Niagara on the Lake. Very quiet, clean rooms. Good breakfast. Good firm mattress and lots of towels. It snowed night before and they didn’t clear the snow in the parking lot. Also, we tried to checkin an hour before the allowed time. Receptionist said room was ready however we would have to pay $40 extra for that small amount of time. We waited outside for a hour a came back. Otherwise everything else was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place!
Stayed 1 night in Jan 2025

8/10 Good

Doug

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a very dated hotel, but this was my second time staying here, so no real complaints. Breakfast is very good. The fitness room could use some updates, but it's better than nothing. Rooms are comfortable. There is no elevator and you need a step ladder to get into and out of the shower, so just be forewarned.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Sarife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always great experience!
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025