Best Western Colonel Butler Inn

3.0 star property
Hotel in Niagara-on-the-Lake with free breakfast and a fitness center

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Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Reception
Free daily continental breakfast
Sports bar
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar

Explore the area

View in a map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Niagara River Gorge
    ‪10 min walk‬
  • Place, Jackson-Triggs Winery
    ‪16 min walk‬
  • Place, Shaw Festival Theatre
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(85 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds, Non-Smoking, Wireless High Speed Internet, Coffee Maker, Iron and Ironing Board, Minifrige

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Fireplace, Sofabed, Mini Fridge, Wireless High Speed Internet

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

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About the neighborhood

Niagara-on-the-Lake

Located in Old Town Historic District, Best Western Colonel Butler Inn is a leisurely stroll from sights such as Niagara River Gorge and Lake Ontario. This 26-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Lincoln & Welland Regimental Museum - 3 min walk - 0.2 miles
  • Niagara River Gorge - 10 min walk - 0.6 miles
  • Jackson-Triggs Winery - 16 min walk - 0.9 miles
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.1 miles
  • Shaw Festival Theatre - 2 min drive - 1.2 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪The Garrison House - ‬18 min walk
  • ‪11Th Post On Queen - ‬16 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪Niagara Oast House Brewers - ‬3 min drive

About this property

Best Western Colonel Butler Inn

Hotel in Niagara-on-the-Lake with free breakfast and a fitness center
Guests of Best Western Colonel Butler Inn enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. Additional amenities include a computer station, express check-out, and a terrace.
TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

What's there to see close to Best Western Colonel Butler Inn?

This hotel is situated in Old Town Historic District within a short 13-minute walk of Lake Ontario and also 9 minutes on foot from Niagara River Gorge. You'll also find Niagara-on-the-Lake Golf Club and Jackson-Triggs Winery less than a mile away.

Will I be able to park at Best Western Colonel Butler Inn?

Yes, self parking is offered for free at the hotel.

Does Best Western Colonel Butler Inn include a casino at the property?

No, Best Western Colonel Butler Inn doesn't have a casino.

Is there an indoor pool at Best Western Colonel Butler Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Colonel Butler Inn?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Best Western Colonel Butler Inn have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Colonel Butler Inn have a restaurant with a breakfast menu?

Yes, Best Western Colonel Butler Inn serves free continental breakfast at Butler's Bar each morning.

Does Best Western Colonel Butler Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Colonel Butler Inn.

Are there connecting rooms at Best Western Colonel Butler Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Colonel Butler Inn?

The closest major airport to Best Western Colonel Butler Inn is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 19.2 mi away (40 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is around 28.4 mi away.

Are there rooms with balconies that I can book at Best Western Colonel Butler Inn?

No, there aren't any guestrooms with balconies at Best Western Colonel Butler Inn.

Does Best Western Colonel Butler Inn have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Colonel Butler Inn.

Reviews

Best Western Colonel Butler Inn Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 607 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

Reviews

6/10 Okay

Guylaine

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Timothy, Dromore

Traveled with family
Liked: Cleanliness
.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wilbur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Reasonably priced. Very clean.
Stayed 1 night in Aug 2025

8/10 Good

Aura

Ran out of items for breakfast at end of brea
Stayed 1 night in Aug 2025

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time at Colonel Butler Best Western. We were celebrating our 50th wedding anniversary and they had a bottle of champagne waiting for us. They made our special day very special. The room was small but very clean and the breakfast was good too.
Stayed 2 nights in Aug 2025

8/10 Good

Johann

Traveled with family
Liked: Staff & service
Basic accommodations, relatively small beds and bathroom. Did the job.
Stayed 2 nights in Aug 2025

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities
We had a great stay. Service was excellent. A particular shoutout to Allison at the front desk and Carol in the breakfast room for their friendly and professional hospitality. Thank you.
Stayed 3 nights in Jul 2025

8/10 Good

Jara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay just wished we knew there wasn’t an elevator ahead of time. We had very heave luggage from our road trip
Stayed 1 night in Jul 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Not convenient to walk to at night Everything else meets best western standards
Stayed 2 nights in Jul 2025

10/10 Excellent

Jiehui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a really beautiful hotel with flowers at the entrance. I would say , all meets our expectations. The room is big , clean and very organized. It’s a walking distance to the downtown. The staff at the reception is very helpful when I asked her help with the restaurant info in the town. Having Breakfast at the balcony is a great experience.
Stayed 1 night in Jul 2025

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Virginia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean room with a walk in shower. About a 5 minute drive to Queen Street where the Royal George Theatre and shops are located.
Stayed 1 night in Jul 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations. Great spot and lots of options for dining out. Breakfast at BW was great and staff awesome. Would definitely stay again.
Stayed 3 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Niagara on the lake is lovely. The hotel has comfy rooms, although slightly on the small side for a family of 4. The breakfast was good and the breakfast staff were fabulous.
Stayed 2 nights in Jul 2025

8/10 Good

Maddi

Liked: Cleanliness, staff & service, property conditions & facilities
A bit far from main strip but very clean and spacious room. Breakfast included was decent and convenient. Very nice staff and well appointed room.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was very friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Anniversary

Great hotel. Small amount of rooms so not a lot of people. Walking distance to most attractions and dining. Hotel was quiet. Breakfast was just the right offering.
Stayed 2 nights in Jun 2025

8/10 Good

Gerardine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick overnight stay at the end of our visit to Canada. Clean and comfortable, friendly staff.
Stayed 1 night in Jun 2025