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Best Western Colonel Butler Inn

3.0 star property
Hotel in Niagara-on-the-Lake with free breakfast and a fitness center

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Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Lobby
Front of property - evening/night
Sports bar
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Lincoln & Welland Regimental Museum
    ‪3 min walk‬
  • Place, Jackson-Triggs Winery
    ‪16 min walk‬
  • Place, Shaw Festival Theatre
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(86 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds, Non-Smoking, Wireless High Speed Internet, Coffee Maker, Iron and Ironing Board, Minifrige

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Fireplace, Sofabed, Mini Fridge, Wireless High Speed Internet

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

About the neighborhood

Niagara-on-the-Lake

Located in Old Town Historic District, Best Western Colonel Butler Inn is a leisurely stroll from sights such as Niagara River Gorge and Lake Ontario. This 26-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Lincoln & Welland Regimental Museum - 3 min walk - 0.2 miles
  • Museum of the Paranormal - 15 min walk - 0.8 miles
  • Jackson-Triggs Winery - 16 min walk - 0.9 miles
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.1 miles
  • Shaw Festival Theatre - 2 min drive - 1.2 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪The Garrison House - ‬18 min walk
  • ‪11Th Post On Queen - ‬16 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪Niagara Oast House Brewers - ‬3 min drive

About this property

Best Western Colonel Butler Inn

Hotel in Niagara-on-the-Lake with free breakfast and a fitness center
Guests of Best Western Colonel Butler Inn enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. Additional amenities include a computer station, express check-out, and a terrace.
TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

What's there to see close to Best Western Colonel Butler Inn?

This hotel is situated in Old Town Historic District within a short 13-minute walk of Lake Ontario and also 9 minutes on foot from Niagara River Gorge. You'll also find Niagara-on-the-Lake Golf Club and Jackson-Triggs Winery less than a mile away.

Is parking available on site at Best Western Colonel Butler Inn?

Yes, self parking is offered for free at the hotel.

Does Best Western Colonel Butler Inn include a casino at the property?

No, Best Western Colonel Butler Inn doesn't have a casino.

Is there an indoor pool at Best Western Colonel Butler Inn?

No, there is no indoor pool at this hotel.

Is Best Western Colonel Butler Inn good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Best Western Colonel Butler Inn have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Colonel Butler Inn have a restaurant with a breakfast menu?

Yes, Best Western Colonel Butler Inn serves free continental breakfast at Butler's Bar each morning.

Does Best Western Colonel Butler Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Colonel Butler Inn.

Does Best Western Colonel Butler Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Colonel Butler Inn?

The closest major airport to Best Western Colonel Butler Inn is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 19.2 mi away (40 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is around 28.4 mi away.

Can I book a room with a balcony at Best Western Colonel Butler Inn?

No, there aren't any guestrooms with balconies at Best Western Colonel Butler Inn.

Does Best Western Colonel Butler Inn have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Colonel Butler Inn.

Best Western Colonel Butler Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kathie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked through Expedia and didn't realize that there was no elevator. My friend and I are over 70yrs old and had been traveling for 9 days. This was our last stop before heading home. Our suitcases were very heavy to get up and down the stairs. The breakfast buffet was awesome.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheila

Stayed 2 nights in Oct 2025

10/10 Excellent

Ana Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price. Good location and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Diana, Glen Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean room with fireplace and soaking tub. I arrived a little early but they had my room ready, which was a nice surprise.
Stayed 1 night in Oct 2025

10/10 Excellent

Anita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to the small fact that there was a glass water jug and actual glass water cups in the room….. As well what other hotel gives you fresh cookies when you check in….. Such a great hotel!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 2 nights in Sep 2025

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giid location, easy to get to and central for winery visits.
Stayed 2 nights in Sep 2025

8/10 Good

Cynthia

Stayed 1 night in Sep 2025

8/10 Good

Maria

Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, all amenities fully functional and clean. Close by walking distance to scenic places, shops and restaurants. Safe neighbourhood.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast very good with lots of options Room size very spacious
Stayed 1 night in Sep 2025

10/10 Excellent

Janey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent stay. The only issue I had was not being allowed to check in taroubd 1:15 to drop off our bags a few minutes before our wine tour and to try and charge $40 for early check in. It was a Monday, the hotel was not busy so could have shown a little more flexibility.
Stayed 1 night in Sep 2025

8/10 Good

Robynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except the breakfast
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine for an overnight stay. Staff were very welcoming and friendly. Carpets looked as though they could use a good cleaning but the rest of the room and public areas were very clean and in good condition. The air conditioner in the room was extremely loud-bring ear plugs if you like a quiet sleeping environment.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was great and the breakfast lady was gracious and very friendly. She loves her job!
Stayed 1 night in Sep 2025

10/10 Excellent

ANNMARIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff- cleaning staff still clean rooms daily, which is quite unusual now. Very clean, reasonable breakfast, generous sized room.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely grounds and fab staff thanks Sandra
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made our stay much more pleasant

The room was very clean and modern looking. All the amenities provided were in very good working order. The breakfast was very adequate to start your day and of good quality and alot to chose from. The Inn is strategically located at walking distance to Main blvd.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Loved the location which was easy access to all our venues. It was spotless, quiet and had everything we needed. Loved the restaurant next door, very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Frayda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. The staff is amazing - especially the ladies who run the breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable , clean hotel. Staff professional and friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Guylaine

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Timothy, Dromore

Traveled with family
Liked: Cleanliness
.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wilbur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Reasonably priced. Very clean.
Stayed 1 night in Aug 2025

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