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Extended Stay America Hampton - Coliseum

2.5 out of 5.0

Recent guest reviews

My room was clean but it felt like I was in super 8 with a Kitchen. Didn't feel too comfortable.

Nothing special. Just a place to stay for a night. Price was lowest I could find. Breakfast was muffin or granola bar only. Coffeemate ran out. Not good.

Needed a place to stay overnight after driving 8 hours. The room was comfortable for the price. I liked that the fact that it had a stovetop, microwave and large refrigerator.

My stay at this hotel would have been fine, if the first room I was in didn't smell like cigarette smoke! That was very unpleasant. Once a guest checks-out, housekeeping is supposed to clean and make sure the room smells fresh, right? Regardless of how long a guest stays, their room should be cleaned everyday. Trash emptied, bed changed and bathroom supplied with clean towels, tissue and soap. Someone should be at the front desk at all times.Altough the staff was curtious, at this time I would not recommend Extended Stay America to anyone until things improve.

It was a short stay. The staff was very welcoming and the breakfast was great

the room was very clean the staff was polite &and helpful. I would stay here again .I give it four stars.

I had my family stay here to rode our bathroom locally and they loved it,plus i stay at this place as a local getaway!!

It was ok. The looked ok. The furniture should be updated or cleaned.

I always stay here when I just want to get away. The staff is always friendly and helpful. Rooms are good size and the kitchen is an added bonus. Probably will go back next weekend!!!!!

Nothing fancy but the room was very clean and the bed was comfortable. The staff was also very nice. I'd stay there again.

Great experience. The staff was very willing to help and assist in any way possible. Nice and clean room. However, the non-smoking room still smelled like smoke.

This hotel was good for sleeping. Quiet and the room was clean. Would only stay here if I only needed a bed to sleep on. I would not stay here if I had to spend time in the room.

Room was clean and the staff was friendly. No ammenities at all including shampoo/conditioner and no breakfast. Stayed there because it had a kitchen, but cookware was limited to one pot. Would stay there again if it was the only place available with a kitchen.

Late arrival to the property and the room I had reserved was to be non smoking but what i got was a smoking room that was relatively clean but felt unclean because of the cigarett odor and very poor maintenance and upkeep. there were cigarett burns on the linen and all over the vanity where cigaretts had been left to burn out. not a very inviting atmosphere after a long flight. I was barely able to go to sleep for 3 hrs. I wouldn't stay there again.

A Kig sized bed and couch (as avertised in the reservation and seen in the room photo on [@], respectively) were both missing. There was no hot water. The queen sized bed was very hard. There was no unloading area for guests with luggage.

This was the first time I had used [...] and I was very very disappointed in our hotel. When placing this reservation I stated that there were 4 people; when we checked in we got a room with 1 queen bed, no couch, nowhere for our 2 boys to sleep!!! So at 10 at night we had to go out to Walmart and buy pads, sleeping bags and pillows for our boys to sleep on the floor!! The front desk said they didn't have any other rooms available so we took it since we had already paid for it. When we checked in the front clerk was on the internet not helping the guest checking in, I had to wait 10 minutes for him to help me. We had sugar and a bag of coffee in the kitchen but there wasn't a coffee maker in the room. We will NEVER stay at this location or any other ESA! Probably won't use [...] again since our first time using them our reservation was wrong! Very very disappointed!

The hotel staff was very friendly, the location was great, the rooms were large,and the hotel was very quiet. Elevators were convient and the price was great. Would defentently stay there on my next visit.

We had a great stay and it was due to the staff and location.

This is the only hotel in the Hampton area I will stay in. I have stayed in some bad hotels but this one is the best. The hotel staff is the best.

The ESA Hampton was a good value for the price. The staff was friendly and professional. I wish there had been a pool. The location was great for shopping and dining.

1915 Commerce Dr Hampton VA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Hampton - Coliseum places you within a 15-minute stroll of popular sights such as Hampton Roads Convention Center and Hampton Coliseum. This hotel has 104 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Near the airport, it's also near Virginia Air and Space Center and Langley AFB.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.


Property features

At Extended Stay America Hampton - Coliseum, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Hampton - Coliseum

Everyone (4) Business (3) Couples (6) Family (4) Other (2) Friends (1)
3

nice staff but property needs to be updated.

Everyone

My room was clean but it felt like I was in super 8 with a Kitchen. Didn't feel too comfortable.

By on Sep 28, 2017

Review comment responded on Sep 30, 2017

We are glad you stayed with us. It's nice to read you liked the cleanliness of your room as well as our attentive service. That being said,  we're sorry our hotel did not meet your expectations. We agree there are areas of the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again!  Sincerely, Hotel Management

3

just a motel to stay one night

Everyone

Nothing special. Just a place to stay for a night. Price was lowest I could find. Breakfast was muffin or granola bar only. Coffeemate ran out. Not good.

By , from Maryland on Jul 15, 2017

Review comment responded on Jul 17, 2017

Thank you for staying at our hotel. Although you liked some aspects of your stay, we’re sorry for not living up to your expectations and regret the inconvenience caused. Your feedback is important to us and we are taking immediate action to identify why we failed so we can prevent these issues from occurring again. We hope you will consider giving us the opportunity to make it up to you on a future visit. Sincerely, General Manager

3

nice for the price

Everyone

Needed a place to stay overnight after driving 8 hours. The room was comfortable for the price. I liked that the fact that it had a stovetop, microwave and large refrigerator.

By on Apr 14, 2017

3

unpleasant stay

Everyone

My stay at this hotel would have been fine, if the first room I was in didn't smell like cigarette smoke! That was very unpleasant. Once a guest checks-out, housekeeping is supposed to clean and make sure the room smells fresh, right? Regardless of how long a guest stays, their room should be cleaned everyday. Trash emptied, bed changed and bathroom supplied with clean towels, tissue and soap. Someone should be at the front desk at all times.Altough the staff was curtious, at this time I would not recommend Extended Stay America to anyone until things improve.

By , from Suisun, CA on May 16, 2016

5

fast paced business trip

BusinessTravelers

It was a short stay. The staff was very welcoming and the breakfast was great

By on Aug 25, 2015

5

great clean place to stay

Couples

the room was very clean the staff was polite &and helpful. I would stay here again .I give it four stars.

By on Jul 17, 2015

5

great place to stay!!aa real deal

Families

I had my family stay here to rode our bathroom locally and they loved it,plus i stay at this place as a local getaway!!

By on Apr 29, 2014

3

it was ok

Singles

It was ok. The looked ok. The furniture should be updated or cleaned.

By on Jan 20, 2014

5

perfect getaway

Couples

I always stay here when I just want to get away. The staff is always friendly and helpful. Rooms are good size and the kitchen is an added bonus. Probably will go back next weekend!!!!!

By on Dec 29, 2013

3

nothing fancy

Couples

Nothing fancy but the room was very clean and the bed was comfortable. The staff was also very nice. I'd stay there again.

By on Sep 30, 2013