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Holiday Inn Express Middletown / Newport

2.5 out of 5.0

Recent guest reviews

Room was super comfy, nice choice of pillows. Construction going on, so occasional noise and disruption during the day. Hot food —pre-made omelets and sausage—at breakfast was cold and pretty tasteless.

Wallpaper falling off the walls in the room, ac/heatunit wouldn't stay on, room was uncomfortable. Bedding sounded like news paper but was super comfortable.

Good location with all kinds of stores around. Nice breakfast. Room was clean. Overall very satisfied.

Clean, met expectations, good breakfast choices, perfect place for an off-season family visit. Grandkids loved the pool!( We'll bring water shoes next time, as their toes got scraped on the pool floor).

Very good experience, however both times we attempted to phone the front desk for information, it rang and rang and rang. This was not at odd hours or a busy time at all. Extremely frustrating! There were at least two staff working both times.

This hotel was very clean, the staff was friendly and very customer oriented. The breakfast was great, hot items were kept hot...and all items kept stocked. Would recommend staying here...great price, comfortable beds.

the staff was very helpful, our room was clean and had all the expected amenities. A very nice touch was cookies in the lobby in the evenings. The breakfast buffet was well stocked and had a good number of choices. The only slightly off-putting aspect to our stay was the smell of chlorine that was apparent in the hallways throughout the hotel.

My first time staying at a Holiday Inn Express and it was a wonderful experience. Was in a King room with couch and kitchenette area. The front desk has a DVD program list of DVD's available and you're able to watch them at no charge as long as you return it before your stay is over. The location was perfect for traveling in the area and/or downtown. Close to restaurants and shops. Great pool & hot tub!

the hotel exceeded all my expectations. would recommend to friends and family. I would definitely stay there again.

The hotel was in a bit old conditions compared with other Holiday Inn hotels. I was disappointed. The location is not bad, but I recommend Newport area.

Very frustrating experience. Arrived late at night, checked into our room, got all settled and unpacked. Then went to leave for dinner...only to find out our door would not lock. Had to re-pack everything and change rooms. And on the 2nd morning, no hot water in the shower.

The swimming pool looks very clean and a lot of people swam there. The front desk server was very friendly. Clean and large room.

Nice, quiet place, nothing wrong with it, everything as you would expect from Holliday Inn.

The front desk would not answer the phone to connect to the rooms.

The room is vey tidy and clean, the breakfast is so good

I have consistently found the HI Express line to be an affordable, comfortable, and reasonably convenient chain and this facility lived up to that standard. Fancy amenities - no, but I wasn't looking for that nor did they hold themselves out as such. Not in the heart of Newport, but two miles down the road and very accessible. Clean, comfortable rooms. Pleasant front desk staff. Hot tub was a nice offering on a cold winter night. Breakfast was more than adequate and the cinnamon rolls were excellent. Can't go wrong here, unless you are looking for fancy lodging right on Thames Street.

OK? I say this because there was some nice people at the main desk!

Excellent for my business trip. Fast clean with great people. I would gladly stay here again.

close to new port ocean drive and good value for the price.

This hotel was great for the quick stay I had. I needed to be close to the Navy Base and this couldn't have been a better option. Very close to downtown as well. Overall, great stay!

855 W Main Rd Middletown RI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Middletown / Newport places you within 3 miles (5 km) of popular attractions like Naval War College Museum and Touro Synagogue. This 117-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Also nearby are International Tennis Hall of Fame and Museum and Newport Grand Casino.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 117 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 40-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and video-game consoles are other standard amenities.


Property features

At Holiday Inn Express Middletown / Newport, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and free newspapers.

Guest reviews for Holiday Inn Express Middletown / Newport

Everyone (7) Couples (33) Business (5) Family (18) Friends (9) Other (5)
4
Everyone

Room was super comfy, nice choice of pillows. Construction going on, so occasional noise and disruption during the day. Hot food —pre-made omelets and sausage—at breakfast was cold and pretty tasteless.

By on Apr 8, 2018

Review comment responded on Apr 24, 2018

Thank you for your review. I apologize for the breakfast. I will pass along your comments to our staff as we will use this as a learning experience. We hope you choose to stay with us again!

3
Everyone

Wallpaper falling off the walls in the room, ac/heatunit wouldn't stay on, room was uncomfortable. Bedding sounded like news paper but was super comfortable.

By on Mar 12, 2018

Review comment responded on Apr 24, 2018

Thank you for your response. We are currently undergoing a complete renovation. We hope you choose to stay with us again when our renovation is complete.

5

like this hotel

Everyone

Good location with all kinds of stores around. Nice breakfast. Room was clean. Overall very satisfied.

By on Jul 8, 2017

Review comment responded on Jul 14, 2017

We are pleased to hear you enjoyed your stay with us, and had a chance to tour the local area!

4

off-season visitors

Everyone

Clean, met expectations, good breakfast choices, perfect place for an off-season family visit. Grandkids loved the pool!( We'll bring water shoes next time, as their toes got scraped on the pool floor).

By on Apr 12, 2017

4

very nice hotel, reasonably price. great amenities

Everyone

Very good experience, however both times we attempted to phone the front desk for information, it rang and rang and rang. This was not at odd hours or a busy time at all. Extremely frustrating! There were at least two staff working both times.

By , from NJ on Apr 7, 2017

5

this location was great

Everyone

This hotel was very clean, the staff was friendly and very customer oriented. The breakfast was great, hot items were kept hot...and all items kept stocked. Would recommend staying here...great price, comfortable beds.

By on Nov 13, 2016

4

pleasant hotel, handy to everything

Everyone

the staff was very helpful, our room was clean and had all the expected amenities. A very nice touch was cookies in the lobby in the evenings. The breakfast buffet was well stocked and had a good number of choices. The only slightly off-putting aspect to our stay was the smell of chlorine that was apparent in the hallways throughout the hotel.

By , from New Jersey on Mar 24, 2016

5

definitely recommend the hotel!

Couples

My first time staying at a Holiday Inn Express and it was a wonderful experience. Was in a King room with couch and kitchenette area. The front desk has a DVD program list of DVD's available and you're able to watch them at no charge as long as you return it before your stay is over. The location was perfect for traveling in the area and/or downtown. Close to restaurants and shops. Great pool & hot tub!

By on Feb 16, 2016

5

the best hotel stay ever

Families

the hotel exceeded all my expectations. would recommend to friends and family. I would definitely stay there again.

By on Nov 12, 2015

3

family trip

Families

The hotel was in a bit old conditions compared with other Holiday Inn hotels. I was disappointed. The location is not bad, but I recommend Newport area.

By on Aug 4, 2015