Clean property and room. Staff was very friendly and helpful! Would definitely recommend and stay again.
Nice property
The ocean front room can’t be beat!
I don’t write reviews typically but the experience was so terrible I have to share. I’ve never been treated so terribly by a hotel in my life. We traveled with my husband for a work trip. He had a quick work meeting at 11am. I requested a late checkout and the front desk said the best they could do was 11:30. We brought our belongings to the lobby at 11:30 and waited for my husband to arrive from his meeting, expected at any minute. The man at the front desk told us we could not wait in the lobby and told me and my three children we had to leave. It is December, cold and raining at the ocean. Confused I asked if my children and I could wait indoors for our ride away from the cold and rain. No... he told us we had to leave. I could not believe someone in “hospitality” would send my three small children outside on the curb in the December rain. My husband arrived ten minutes later as expected but I will never forget being turned out in the cold in such a manner. Unbelievable. I feel a dog would have been shown more respect.
We were so disappointed in the Elizabeth! It was so dirty -- hair (human and dog) everywhere, toe nail clippings on the carpet, dust and grim and schmutz on every surface. We had to wear flip flops in the shower ... it was that scummy! And the front desk didn't really seem to care. Finally they agreed to having the room re-cleaned (they refused to move us). Plus, our room was definitely last revamped in '90s, meaning décor and furnishings were old, really old! I wouldn't recommend to anyone.
Staff was very helpful and the view from balcony was beautiful
Location is great with ocean view. The front desk staff talked on the phone for so long while a customer was in front of her. When it was my turn, she did the same thing, answered the phone then spoke to other hotel staff before attending to me. Our room was dusty, Ive to wipe everything down, furnitures are old and worn out. The balcony door and ceiling fan were broken. There was a car alarm which went off 3x through the night and the guests on top of us were very noisy so we didnt get any sleep. We checked out the next day and stayed in a different hotel.
taking precautions to ensure the safety of the guess should be a priority;it should not be an excuse to provide a poor service. Having said that, we were really disappointed with the service provided, the room was dirty, the Tv did not work, the bedding was not clean and the customer service was unacceptable. Overall, we had a bad experience.
Pool was closed and kiddos were very disappointed. The staff was very nice, hotel very clean and quiet.
For our trip we reserved a suite as we are traveling with 3 kids and 2 adults. We we arrived it was room. Talking to staff ALL of their rooms are one room despite being advertised as a suite. We then went down to the pool. Only to find that the pool and hot tub were shut down for renovation.
The pool area and outdoor seating by a fire was great
Location. Next to good restaurants and view from the hotel balcony.
The hotel is fantastic, but could use an update on the workout room! Some free weights would be nice!
This property has a beautiful location. They serve chowder and fresh baked cookies in the lobby. Free breakfast. Also have indoor pool and spa. Excellent for relaxing.
Jacuzzi was great, staff was great. Only thing I would say is that when the power went out, nobody was notified until we asked..
Elizabeth Oceanfront Suites, Ascend Hotel Collection places you next to Nye Beach and within a few miles (5 km) of other popular attractions like Oregon Coast Aquarium. This 68-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10 AM.
Elizabeth Oceanfront Suites, Ascend Hotel Collection's 68 rooms provide patios, microwaves, and refrigerators. 46-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Coffee makers, free newspapers, and free local calls are also available.
At Elizabeth Oceanfront Suites, Ascend Hotel Collection, guests enjoy an indoor pool, a gym, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Clean property and room. Staff was very friendly and helpful! Would definitely recommend and stay again.
Nice property
The ocean front room can’t be beat!
I don’t write reviews typically but the experience was so terrible I have to share. I’ve never been treated so terribly by a hotel in my life. We traveled with my husband for a work trip. He had a quick work meeting at 11am. I requested a late checkout and the front desk said the best they could do was 11:30. We brought our belongings to the lobby at 11:30 and waited for my husband to arrive from his meeting, expected at any minute. The man at the front desk told us we could not wait in the lobby and told me and my three children we had to leave. It is December, cold and raining at the ocean. Confused I asked if my children and I could wait indoors for our ride away from the cold and rain. No... he told us we had to leave. I could not believe someone in “hospitality” would send my three small children outside on the curb in the December rain. My husband arrived ten minutes later as expected but I will never forget being turned out in the cold in such a manner. Unbelievable. I feel a dog would have been shown more respect.
We were so disappointed in the Elizabeth! It was so dirty -- hair (human and dog) everywhere, toe nail clippings on the carpet, dust and grim and schmutz on every surface. We had to wear flip flops in the shower ... it was that scummy! And the front desk didn't really seem to care. Finally they agreed to having the room re-cleaned (they refused to move us). Plus, our room was definitely last revamped in '90s, meaning décor and furnishings were old, really old! I wouldn't recommend to anyone.
Staff was very helpful and the view from balcony was beautiful
Location is great with ocean view. The front desk staff talked on the phone for so long while a customer was in front of her. When it was my turn, she did the same thing, answered the phone then spoke to other hotel staff before attending to me. Our room was dusty, Ive to wipe everything down, furnitures are old and worn out. The balcony door and ceiling fan were broken. There was a car alarm which went off 3x through the night and the guests on top of us were very noisy so we didnt get any sleep. We checked out the next day and stayed in a different hotel.
taking precautions to ensure the safety of the guess should be a priority;it should not be an excuse to provide a poor service. Having said that, we were really disappointed with the service provided, the room was dirty, the Tv did not work, the bedding was not clean and the customer service was unacceptable. Overall, we had a bad experience.
