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Recent guest reviews

I didnt like it the staff was rude the romms are not thst clean

Good

It was pet friendly and had a nice ambience. Hard to explain. Felt comfortable. It wasn't "fancy," but fancy isn't really necessary. You want a place that's relaxing and comfortable.

Clean rooms.

Housekeeping forgot to clean the room while we were out all day. On return the staff was gone.

The property was very quiet and clean , good area for get away or hide out

The property is fine. I mentioned I hope to get some rest and I was placed in a room next to the exit door and highway. I literally heard every car passing and anyone entering and exiting the hotel thru the stairway exit. The front desk checking was not friendly. Just “checking in?” I “need and credit card and ID” I asked a question about and elevator and she pointed to where it was located. She asked me to initial and sign and that was it. I will figure out about breakfast and anything else in the AM. The door man was very pleasant. I would rate him well.

Liked that the hotel was spotless clean, even the hallways. Front desk help was much better this time, very attentive. Need magnifying mirror in bathrooms for ladies to put on makeup and black makeup towels. All upscale hotels have these. Hotels need nightlights for guest that might need to get in the night to use the bathroom. Be the cutting edge hotel and start supplying them. Suggestion: built in so guests can't steal them, light sensored so it goes on when dark, but also have a shut off so if someone doesn't want it on at night.

The bed was hard the pillows were terrible you could not get comfortable to sleep tossed and turned all night trying to get comfortable

I read a review from a few people that said the hotel was dirty- well, maybe they had a bad week because it was spotless, curteous service- in fact one employee diana on the front desk went out of her way to help me I'd stay again!!!

The rooms had a bad smell, the rooms were extremely tiny, the hotel was pretty ratty and not clean. Staff was helpful.

Breakfast was great. Bathroom in the room was dirty

It was a clean motel. The breakfast was good. I didn’t bother thinking about the name, Microtel, but Micro means small and that’s what the rooms were — tiny. That didn’t bother me because I was there to sleep, but had I been staying a few days I would not have liked it. Probably other rooms are bigger....rooms with 2 beds.

Very convenient location, property is new. Staff was nice. While overall the room was clean, the walls were kind of dirty.

Crystal Run Crossing Middletown NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Microtel Inn & Suites by Wyndham Middletown places you within 2 miles (3 km) of Orange Regional Medical Center and Galleria at Crystal Run. This hotel has 80 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

All 80 rooms provide coffee makers, free local calls, and ironing boards. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also included.


Property features

Microtel Inn & Suites by Wyndham Middletown features free WiFi in public areas, a meeting room, and a 24-hour business center. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Middletown

Everyone (29) Couples (9) Business (3) Family (19) Friends (2) Other (2)
2
Family

I didnt like it the staff was rude the romms are not thst clean

By on Aug 2, 2021

Review comment responded on Aug 2, 2021

Dear Guest; We are sorry that your stay was not completely satisfactory. We appreciate your comments and feedback. We will retrain staff and work harder to ensure a completely satisfactory stay

5
Everyone

Good

By on Jun 28, 2021

Review comment responded on Jun 30, 2021

Dear Guest; Thank you for your comments and feedback we appreciate them. Thank you for staying with us!

5
Everyone

By on Jun 19, 2021

Review comment responded on Jun 30, 2021

Dear Guest; Thank you for your comments and feedback we appreciate them. Thank you for staying with us!

4
Everyone

It was pet friendly and had a nice ambience. Hard to explain. Felt comfortable. It wasn't "fancy," but fancy isn't really necessary. You want a place that's relaxing and comfortable.

By on Jun 2, 2021

Review comment responded on Jun 3, 2021

Dear Guest; Thank you for your comments and feedback we appreciate them. Thank you for staying with us!

4
Family with small children

Clean rooms.

By on Apr 26, 2021

Review comment responded on Apr 26, 2021

Dear Guest; Thank you for your comments and feedback we appreciate them. Thank you for staying with us!

1
Everyone

By on Oct 5, 2020

Review comment responded on Oct 6, 2020

Thank you for staying with us.

4
Everyone

By on Mar 6, 2020

Review comment responded on Mar 17, 2020

Dear Guest; We appreciate your comments and feedback. Thank you for staying with us!

2
Family Family

Housekeeping forgot to clean the room while we were out all day. On return the staff was gone.

By on Feb 29, 2020

Review comment responded on Feb 29, 2020

Dear Guest; We are sorry your stay was not completely satisfactory. We appreciate your comments and feedback. We will work hard to address the issues you raised and ensure a completely satisfactory stay.

2
Everyone

By on Feb 22, 2020

Review comment responded on Feb 22, 2020

Dear Guest; We are sorry you had a unsatisfactory stay. We appreciate your comments and feedback. We will work harder to ensure a completely satisfactory stay.

3
Family

The property was very quiet and clean , good area for get away or hide out

By on Feb 5, 2020

Review comment responded on Feb 5, 2020

Dear Guest; Thank you for your feed back and comments. We will work harder to ensure a completely satisfactory stay.

Microtel Inn & Suites by Wyndham Middletown

19 Crystal Run Crossing, Middletown, NY 10941
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