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The Wilshire Grand Hotel

3.5 out of 5.0
Overview Reviews Amenities & Policies
350 Pleasant Valley Way, West Orange, NJ
1-844-663-2269
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Int...
  • Free valet and self parking
  • Onsite dining
4.4
out of 5
"Very good!"
See all 42 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Business

Recent guest reviews

Room was nice but restaurant closed for renovations, ironing board was broken, room phone did not work.

Hot water in the shower was not working properly so I was not able to take my shower in the morning before my check out time

The staff wete extremely accommodating. The venue was spotless, offered a varied & tasty breakfast daily (included). There was a special fenced in area for dogs. The hotel was quiet & offers yoga, bicycling, walking trails, is close to shopping & restaurants. We rate our experience a 10+.

We stayed in a room that had a queen bed and a pull out couch. When opening the couch, there was no space between the pull out bed and the queen bed, impeding passage through the room. We reserved the room for four people – two adults and two kids - but we had to call housekeeping to get a fourth pillow and to get a top sheet for the pull out couch. Air conditioner was situated right next to the bed and was very loud. Overall, a disappointing experience.

Wifi does not work... the rooms were hot and AC does not work. Fitness Center - the treadmill does not work

There was a roach on the wall when we checked into our room

The hotel is in a great location (near Montclair which I was there to see and not far from Star Tavern which I wish I'd had time to get a pizza from). I wasn't wild about the breakfast server loudly scolding another guest about breaking the "house laws" over something he was doing at the buffet (although if he was doing something he shouldn't, I'm glad she stopped him).

They had hot and cold beverage options any time at no charge. How nice to have a cuppa whenever you want it. Loved the hotel

internet facility not great . My kids did not enjoy the breakfast no variety.

Great, clean place. Freindly staff. Awesome breakfast and nice snacks!

It was pleasant and adequate. Nothing to write home about.

Very enjoyable breakfast had a big variety good about a late check out

Pleasant Valley Way West Orange NJ

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

The Wilshire Grand Hotel places you within a short walk of Pleasantdale Chateau and within a mile (2 km) of The Manor. This 3.5-star hotel has 89 guestrooms and offers free in-room WiFi, free valet parking, and a fitness center.


Dining

Free hot/cold buffet breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

Guests can expect to find 42-inch a TV with cable channels and pay movies, along with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and an espresso maker.


Property features

At The Wilshire Grand Hotel, guests have access to a fitness center, free WiFi in public areas, and a conference center. Free valet and self parking are available, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free use of bicycles.

Room options

Superior Double Room, 2 Double Beds

Full 2 | Sleeps 4
$140* Per night/room Oct 20 - Oct 21

Superior Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Guest reviews for The Wilshire Grand Hotel

Everyone (33) Business (2) Couples (1) Family (8)
3
Business Business Travelers

Room was nice but restaurant closed for renovations, ironing board was broken, room phone did not work.

By on Oct 3, 2019

5
Families

Hot water in the shower was not working properly so I was not able to take my shower in the morning before my check out time

By on Aug 29, 2019

Review comment responded on Sep 15, 2019

Thank You.

5
Families Business Business Travelers

The staff wete extremely accommodating. The venue was spotless, offered a varied & tasty breakfast daily (included). There was a special fenced in area for dogs. The hotel was quiet & offers yoga, bicycling, walking trails, is close to shopping & restaurants. We rate our experience a 10+.

By on Aug 27, 2019

Review comment responded on Sep 22, 2019

Thank you for your excellent score feedback.

2
Families Families

We stayed in a room that had a queen bed and a pull out couch. When opening the couch, there was no space between the pull out bed and the queen bed, impeding passage through the room. We reserved the room for four people – two adults and two kids - but we had to call housekeeping to get a fourth pillow and to get a top sheet for the pull out couch. Air conditioner was situated right next to the bed and was very loud. Overall, a disappointing experience.

By on Aug 20, 2019

3
Everyone

Wifi does not work... the rooms were hot and AC does not work. Fitness Center - the treadmill does not work

By on Aug 16, 2019

4
Everyone

By on Jul 24, 2019

Review comment responded on Aug 2, 2019

Thank you!

3
Family with small children Families

There was a roach on the wall when we checked into our room

By on Jul 13, 2019

Review comment responded on Jul 22, 2019

Hello, Sorry to hear your experience here was not as desired. We will take all your comments seriously and work on improving our services.

5
Everyone

The hotel is in a great location (near Montclair which I was there to see and not far from Star Tavern which I wish I'd had time to get a pizza from). I wasn't wild about the breakfast server loudly scolding another guest about breaking the "house laws" over something he was doing at the buffet (although if he was doing something he shouldn't, I'm glad she stopped him).

By on May 4, 2019

Review comment responded on May 6, 2019

Thank you for your feedback.

5
Partner Couples Families

They had hot and cold beverage options any time at no charge. How nice to have a cuppa whenever you want it. Loved the hotel

By on Apr 21, 2019

Review comment responded on May 3, 2019

Thank you.

5
Everyone

By on Mar 28, 2019

Review comment responded on May 3, 2019

Thank you.

The Wilshire Grand Hotel

350 Pleasant Valley Way, West Orange, NJ 07052
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