Holiday Inn Express & Suites Laplace2.5 out of 5.0
Recent guest reviews
The hotel itself was nice and modern. Breakfast was well stocked and the staff were very friendly. The shower was awesome. We had a few odd spots on the wall, the AC wasn't super cold, and the beds were very uncomfortable. Also I reserved with one rate direct through HIE website and upon arrival the rate had jumped.
I've stayed a million Holiday Inn Express's and like them except for the water saving lame showers, but this room had a floor to ceiling shower, giant shower head with great pressure, series of jet sprays running up and down the shower unit. The room was clean, staff was great and the breakfast was hot and kept fresh and well stocked. A great stay.
We just came for a one night stay. We wanted something outside of New Orleans that was much more quiet than staying in New Orleans. So that's how we decided to stay here. It was perfect for us!! Staff was extremely friendly and helpful. They went above and beyond for me. This was a quiet location and easy for us to get out and see attractions such as the Lake Pontchartrain bridge and head into New Orleans for a bit. But we still got to come back to a quiet place. The room was nice and comfortable. And I can't stress enough how great the staff was!
Stayed for 1 night. Check-in was quick and friendly. When I went outside to help my family, my son had a bloody nose, the front desk staff handed me a box of tissues. When we came in they asked if he was okay. Went to the room, nice large room. My issue was with the mattress springs on the edges were in poor shape had to sleep in the middle of the bed, ugh made a back nights sleep for both of us.
My husband and I stayed here for 2 night prior to a cruise. The hotel was pretty easy to find. It was not too far off the highway. The staff was friendly and helpful. Our room was very spacious. It had hardwood floors, with a kitchen area which included a fridge, sink, cabinets and counter. There was a sofa. The bed was very comfortable. The shower was great but we needed to read the instructions which were posted on the back of the bathroom door. Breakfast was typical HIE breakfast food and the first morning everything seemed dry. The second day was a bit better but it is the same breakfast at any HIE. Overall we enjoyed our stay and would not hesitate to stay again if in the area.
Easy check-in, well-appointed, very clean, friendly staff. Will stay here in the future. The bathroom in the King room is wonderful. Best shower ever. Bed is perfect! Entire motel is clean - halls, dining area, parking lot. ..everything.
My family stayed at this property on Christmas Eve/Christmas Day. We got there earlier than expected, but were still able to check in before the official check in time. We asked the staff various questions about the area and they were great to give us tips and offer suggestions. Our experience with staff, as a whole, was wonderful. We had some trouble with the pancake machine in the morning and one of the staff members came to our rescue and didn't leave until she was sure the machine was working. The room was comfortable and quiet. My only complaint was the shower. It worked, but it had so many jets that it made it far to complicated to use it efficiently. There were many options to choose from for breakfast. It was also very close the a number of fast food chains and gas stations.
We are rarely disappointed with Holiday Inn Express! This location did not let us down! The shower was fantastic! The room was very clean and enjoyable. There was a ceiling fan which was a nice feature. It was within walking distance to a couple food options as well as a gas station. The female attendant who put out the breakfast needs special recognition. She was extra friendly and helpful. Definatley enjoyed our stay.
I had a much better experience in this Holiday Inn than I did in my last stay at a Crowne Plaza. The front desk girl was absolutely fantastic. She truly loves her job. She was so bubbly and friendly and she always called me by name! Great memory. She made my stay great.The area around the hotel needs a few more restaurants but I would highly recommend this hotel
I stay here when I'm down for work. I love the hotel. It is easy to get to from New Orleans airport and shops and things are close by. The rooms are new, large and modern. There is good lighting and the AC worked great. The bathroom has lots of room. The shower is cool but you need a PhD to operate it. The room was quiet and the bed was comfortable. I love the choice of the soft or firm pillows. The Internet is good and they have a good TV selection as well. One note, if you use AT&T or your carrier piggybacks on their network, receptions is pathetic (basically non-existent). Just know you may have trouble making calls. Which amazes me since I-10 is right there. The Exercise room is well equipped. Breakfast was the standard. On note they didn't have orange juice and there little refrigerator that held milk and things. There were also mornings where they didn't have much fruit out. One other note in the past they had a happy hour. I returned at 4:55 and was in and out of the lobby and never saw it set up on this trip. The staff is friendly and it is comfortable.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Holiday Inn Express & Suites Laplace places you 23.7 mi (38.2 km) from City Park. This 91-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Mercedes-Benz Superdome and Ernest N. Morial Convention Center are also within a 30-minute drive.
Free buffet breakfast is included with your stay.
All 91 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and ceiling fans.
Guests staying at Holiday Inn Express & Suites Laplace enjoy an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 122 reviews